Published by BNP PARIBAS on Nov 21, 2023

Report an issue with NetCash.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NetCash Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BNP PARIBAS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NetCash Customer Insights

Steps to Troubleshoot & Fix NetCash Issues

1. Fix NetCash Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NetCash: Restarting the app will resolve most errors.
  2. Update the NetCash App. Here is how:
    1. On Android goto PlayStore » Search for "NetCash" » Open NetCash Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NetCash » click "UPDATE".
  3. Clear NetCash Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from NetCash servers.
    1. On Android, goto Settings » Apps » Select "NetCash Mobile" » click Storage » click "Clear Cache".
  4. Check NetCash app permissions. If any of these permissions required to use your device's features are disenabled, NetCash might not work.
  5. Uninstall and reinstall NetCash. If nothing else has worked, completely uninstall NetCash then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NetCash not working


2. Fix NetCash Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NetCash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NetCash not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NetCash may not be able to connect to the Internet when running in the background.

Reported Issues