Contact Citibank IN Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Can't think of anything I'd like that isn't available in the app except perhaps being able to use rewards to buy fuel - for that, apparently, one has to call in after charging fuel spend to card.Almost most of your customers are experiencing the same issues which have previously been highlighted by customers in your feedback rating.

2. Allows total card management - enabling domestic & international usage, setting spending limits, monitoring charges, making payments, statements & card history.

3. I am not able to do further transactions despite full available limit, because the outstanding amount has not been updated.

4. Still this app shows Outstanding Amount same as total billed amount and payment received as zero.

5. For example the manage card section is in the bill pay section, which is not related to setting your card transaction limits.

6. The available limit got increased to the total limit of card.

7. In the laptop site also you can't find the manage card tab, it is in the block/unblock cards section.

8. I have made the payment about a fortnight back and I got a message from CITIBANK that the payment has been received.

9. Will Uninstal the app if the problem continues as too much time to login might attract Hackers.Severely lacks features and I find it very useless.

10. I have been asking them to update for last two years.

11. Third the performance is bad, every screen hangs for ever, you have to close and reopen again.The app is quite user friendly, but all the options are not listed in the main menu.

1. Fix Citibank IN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Citibank IN: Restarting the app will resolve most errors.
2. Update the Citibank IN App. Here is how:
   1. On Android goto PlayStore » Search for "Citibank IN" » Open Citibank IN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Citibank IN » click "UPDATE".
3. Clear Citibank IN app cache: Clearing cached data will force your app to retrieve the latest data directly from Citibank IN servers.
   1. On Android, goto Settings » Apps » Select "Citibank IN" » click Storage » click "Clear Cache".
4. Check Citibank IN app permissions. If any of these permissions required to use your device's features are disenabled, Citibank IN might not work.
5. Uninstall and reinstall Citibank IN. If nothing else has worked, completely uninstall Citibank IN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Citibank IN not working

2. Fix Citibank IN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Citibank IN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Citibank IN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Citibank IN may not be able to connect to the Internet when running in the background.