how to delete Capital One Mobile account

How to Delete Capital One Completely

Published by Capital One Services, LLC | Updated: Apr 25, 2022



Learn how to delete your Capital One Mobile account, your personal data and also delete the Capital One app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Capital One Mobile completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete Capital One Mobile account   remove Capital One Mobile account


1. Delete Capital One Account through Email

There are 2 methods to get your data (and account) deleted by Capital One Mobile. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Capital One Mobile via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Capital One.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Capital One of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Capital One account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting Capital One's App from your Phone

There are many reasons you may want to get rid of Capital One Mobile on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Capital One Mobile from an iPhone or Android device:

a. How to Delete Capital One app from your Iphone

If you want to delete Capital One Mobile from your iphone, here’s what you should do:

  1. From your home screen, tap the Capital One Mobile icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Capital One Mobile.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Capital One Mobile app you want to delete.
  4. Select "Delete Capital One Mobile" on the next screen and confirm delete.


b. How to delete Capital One from your Android phone

To delete Capital One Mobile from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Capital One Mobile.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the Capital One Mobile app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Capital One Mobile app you want to delete.
  4. Click "Uninstall".





Capital One Mobile Software Details



delete Capital One Mobile account 1   delete Capital One Mobile app 2

1. Access your accounts lightning-fast by using Fingerprint or SureSwipe®, personalize your app with a greeting name and profile picture — even check and monitor your credit score for free with CreditWise®.

2. Capital One Mobile lets you manage your credit cards, bank accounts, home and auto loans anywhere, anytime, from one place on your Android device.

3. Need more info about permissions? Capital One Mobile for AndroidTM needs to access certain features of your phone to allow you to get the most out of our app.

4. Check account balances, pay bills, view payment activity and transaction details, set up notifications — and lots more.

5. Also, you can now monitor your Credit Card purchases in real time with Instant Purchase Notifications.


Reported Deleting Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete the full Capital One account data from my computer --immediately. I find your collection of data to be invasive!

    — by Alma Hall on Oct 31 2021







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