Published by Guaranty Trust Bank

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



1. Delete GTBank Account through Email

There are 2 methods to get your data (and account) deleted by GTBank:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete GTBank account remove GTBank account


Now you understand what the Law says, Send your Request directly to GTBank using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get GTBank to delete your account/data:


  1. To delete your GTBank account, contact GTBank via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify GTBank of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to Adeyemi.atanda@redacted... Login to see email.



2. How to Delete GTBank on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete GTBank".


3. Delete GTBank on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "GTBank" and Click "Uninstall".



12 details about GTBank app

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1. • If you chose to use the token as your preferred means of verifying your transactions, you will also be sent the 5-digit secure code via SMS to verify your device for the first time.

2. • A 5-digit secure code will be sent to your registered mobile phone via SMS to verify your device.

3. GTBank Mobile Money offers you another simple way to make payments and transfer money to family and friends from your mobile device.

4. Your phone number is your account number (Wallet ID) and you don’t even need to be an account holder of GTBank to register for GTBank Mobile Money.

5. You will then be able to start using the GTBank Mobile App with your hardware or 737 Token.

6. If you do not receive this message please generate a code from your hardware token or dial *737*7# from your registered phone number to obtain a one-time verification code.

7. • Other profiles will be able to use the mobile app on your device successfully with Token authentication only.

8. The App allows you perform transactions and manage your bank account(s) from your mobile device.

9. Enter this code and your mobile phone will be successfully verified against your account profile.

10. • Enter this code in the app and your mobile phone will be successfully verified against your account profile.

11. You will then be able to carry on using the GTBank App with either the Hardware or 737 Token as the means of completing your transactions.

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