Contact Santander Bank US Customer Service

Why should I report an Issue with Santander Bank US?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Santander Bank, NA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please note that some types of transactions will continue to process, including recurring debit/credit transactions presented to us by certain merchants for monthly membership or subscription fees. • Retrieve your User ID and change or reset your Password securely from your mobile device using password reset. • Verify your identity on certain transactions using One-Time Passcode (OTP) security. • Log in using your fingerprint. (If you share your device with other individuals, please note any fingerprints stored on your device may be used to log in to the Santander Mobile Banking App and access your account. • Tutorials and tips guide you through updates and improved Mobile Banking features when you first log in to your Mobile Banking App. • Skip the ATM and deposit checks from your app. • Add and select Bill Pay recipients to make payments. • Review your Bill Pay activity and pay your unpaid e-Bills. • Make one-time and recurring transfers between your Santander accounts. • Make transfers to accounts at other banks within the U. S. (Restrictions apply.

2. • Enroll in Mobile and Online Banking through your app. • Manage cards: activate debit and credit cards, create or change your card PIN, report lost or stolen cards, and order replacements. • View balances with one touch before logging in with Quick Balance. • View deposit, credit card, lending statements and loan/line of credit and investment* account balances. • Manage, select, and customize your alerts; pick alert settings and choose how to receive them (text, email, or push messages). • Set up, change, or cancel Autopay credit card payments. • Manage your contact details: edit, add, or delete contact information. • Put your misplaced debit or credit card on hold with Santander® Instant Card Hold. (Santander® Instant Card Hold will block most types of transactions, including purchases made with your card.

3. If you have a personal account with Santander Bank, download the Mobile Banking App today and bank when you want to! *Securities and advisory services are offered through Santander Investment Services, a division of Santander Securities LLC.

4. Please refer to the Digital Banking Agreement for details). • Use One-touch calling to Santander Customer Service. • Find directions to the nearest Santander branch or ATM.

5. Santander Securities LLC is a registered broker-dealer, Member FINRA(finra. org) and SIPC(sipc. org) and a Registered Investment Adviser.

6. Santander Investment Services is affiliated with Santander Bank N. Santander Bank N. A.

7. Insurance is offered through Santander Securities LLC or its affiliates.

1. Seems to occur anytime I change my password, somehow this breaks the app functionality and I have to reinstall AGAIN.When I first downloaded the app, I never had an issue depositing checks via the app, now, it continues to tell me to hold steady and to make sure there's nothing in the background to take the picture, I typically take the picture on a black desk with nothing near the picture, and it still states there's an issue.

2. I love everything about this app - the biometric access, quick balance check, transfers, mobile deposit is fast, and so very easy.

3. If you are a Santander account holder; you will definitely be glad to have this app! 👍Quick balance doesn't work, tells me I need to re-enable the setting.

4. My only complaint is that everytime I go to do a quick balance check, I get a message that says I need to set it up.

5. All of these features makes banking fantastically easy, and stress-free.I feel it's a fairly good app for doing transactions you would do through a normal bank location such as deposits.

6. The ability to check the quick balance is not user friendly.

7. You must close out of fingerprint login-->click on icon at the top to see balance and then click on quick balance.

8. There are also plenty of reoccurring problems with the quick balance feature.

9. Wish the app would work.The app is pretty good, but unfortunately the transactions, the posting dates... not always agree with what you see on Santander Online Banking.

10. Also, I like that you show balance changes per each debit/credit transaction.The app is always fast, always accurate, and always easy to navigate.

11. So I log in and turn on quick balance.

1. Fix Santander Bank US Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Santander Bank US: Restarting the app will resolve most errors.
2. Update the Santander Bank US App. Here is how:
   1. On Android goto PlayStore » Search for "Santander Bank US" » Open Santander Bank US » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santander Bank US » click "UPDATE".
3. Clear Santander Bank US app cache: Clearing cached data will force your app to retrieve the latest data directly from Santander Bank US servers.
   1. On Android, goto Settings » Apps » Select "Santander Bank US" » click Storage » click "Clear Cache".
4. Check Santander Bank US app permissions. If any of these permissions required to use your device's features are disenabled, Santander Bank US might not work.
5. Uninstall and reinstall Santander Bank US. If nothing else has worked, completely uninstall Santander Bank US then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Santander Bank US not working

2. Fix Santander Bank US Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Santander Bank US be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Santander Bank US not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Santander Bank US may not be able to connect to the Internet when running in the background.