contact Go Program Way2Go Card

Contact Go Program Way2Go Card

Published by Conduent, Inc
Updated: Jun 7, 2022



Report an issue with Go Program Way2Go Card.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Go Program Way2Go Card?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Conduent, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Go Program Way2Go Card Features and Description

Works with all Go Program® Way2Go Card® eligible MasterCard programs. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. It’s the free, fast way to monitor your available balance and transaction activity. • Check your available balance anytime, anywhere • Review up to 18 months of transaction history • Confirm your last deposit • Change your PIN • Set-up and manage deposit and balance alerts • Manage notification preferences • Activate a new Card • Ability to view ancillary service charge information. If you already have your GoProgram.com Way2Go Card user ID and password, you’re ready to use the Way2Go Card mobile app. First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access. Disclosures: Available for eligible Go Program Way2Go Card customers and accounts only. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. © 2022 Conduent, Inc. All rights reserved. Conduent®, Conduent Agile Star®, Way2Go Card®, and Go Program® are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.

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Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My card is locked I need it unlickes

    — by Carin mitchell 6 days ago


  • Saying account disabled due to my card status but I was told to verify my identity to [email protected] and it was approved then I thought everything was fixed new card issued and I called back and was told different and I needed to send my verification of identity to [email protected] what do I do to receive my new card for the state of Georgia unemployment

    — by ALEXIS J KELLER 6 days ago


  • Saying account disabled due to my card status but I was told to verify my identity to [email protected] and it was approved then I thought everything was fixed new card issued and I called back and was told different and I needed to send my verification of identity to [email protected] what do I do to receive my new card for the state of Georgia unemployment

    — by ALEXIS J KELLER 6 days ago


  • Saying account disabled due to my card status but I was told to verify my identity to [email protected] and it was approved then I thought everything was fixed new card issued and I called back and was told different and I needed to send my verification of identity to [email protected] what do I do to receive my new card for the state of Georgia unemployment

    — by ALEXIS J KELLER 6 days ago


  • need to change banking information

    — by Debora Kuhn 1 week ago


  • My card is locked

    — by Otis Singleton 1 week ago


  • I have been calling so many numbers for Way2Go Customer service. I keep getting a recording and then it hangs up.
    It says Customer service is available 24/7. I want to report unauthorized use of my card and try to get my money back. No one answers after I input my info. It hangs up.

    — by Catherine Birnley 2 weeks ago


  • trying to change my email address

    — by Natalie Lee 2 weeks ago


  • I reported my card as being used and requested a new card to be sent to me however I received a go-to bank card Green Dot for my unemployment insurance benefits I haven't been able to find or talk to anybody that can help me to get the correct card shipped to me and I'm starting to get very agitated . Am I supposed to use the go to bank card by Green Dot because that's what I was shipped for some reason

    — by Jeff 3 weeks ago


  • I never recieved the tracking number to my card that i had expedited

    — by Samantha 4 weeks ago


  • My card is locked

    — by Kimberly Williams 1 month ago


  • My WAY2GO DEBIT CARD IS NOT ACTIVE. HAD TO CONTACT CUSTOMER SERVICE

    — by Latoya Golden 1 month ago


  • I can't use the app or the web site for my card because it's been a year since I've used it, don't rememeber my login or password, and it won't accept the security question answer even though I know I'm right. I don't want to get locked out again.

    — by Scott Gill 1 month ago


  • Cannot contact customer service or talk to representative to activate my new card and keep having errors or trouble shooting

    — by Tina 1 month ago


  • My card is locked I can not reach anyone on any other contacts number

    — by Tiffanygree 1 month ago


  • i need my debit card information & i dont have my card with me

    — by tina keller 1 month ago


  • I want to do direct deposit int o my bank account. It keeps saying my account number is invalid. My number is correct. What is the problem?

    — by Lillian Carrigan 1 month ago


  • I need to know if there is a specific date I will get my alimony money each month. Still waiting for November payment

    — by Annette Cummins 2 months ago


  • My card is locked n I need it unlocked

    — by Doris meadows 2 months ago


  • I lost my card and i need to get another card

    — by Shaquera Tillman 2 months ago


  • I can't get in touch with a live representative

    — by Shakeitha Ponder 2 months ago


  • I. Can't. Use. My. Card. And. I. Need. It. Fixed. Now!

    — by Alisha Allen 2 months ago


  • I forgot my password but in order to change it, i need my unique ID & i do not know it. I’m having trouble calling to get that information

    — by Desiree 3 months ago


  • I order a new card and the UPS people are saying that they have to send the card back because of the address. Something is wrong with it. And they have to send it back I am not able to get to s live person to see what is going on with the way2go program and I need my card I have been charged for this card to get it in 2 days and that is not fair can someone please get back with me

    — by Heather chinault 3 months ago


  • All my romance club progress data are lost,I had completed several books and now they're all back to season 1 also I had over 100 diamonds now I only have 23😡

    — by Marion 3 months ago


  • My account is locked i cant reach a live person to fix my account

    — by Jessica Taylor 3 months ago


  • I can't get into my account, I lost my card and don't have the number either

    — by Josh Griffin 3 months ago


  • I have been locked out of my card. My pin is locked and so is authentication. I have tried numerous times to get in contact with somebody from customer service, with no luck. Please help!

    — by Andrea 4 months ago


  • I need access to my account

    — by Jaynie ridge 4 months ago


  • I’m trying to use my debit card online but it’s keep declining, please I need assistance

    — by Yesenia Jimenez 4 months ago


  • I Have A New Way2Go Card And My Account Is Under My Old Card And Old Email. And I Can Not Get into It To Update It To My New Email And New Card.

    — by Amber Ketch 4 months ago


  • my way2go card is declined transaction

    — by Marionette Gibson 4 months ago


  • I tried to use my card this morning said declined I got money on it what do I do ?

    — by Wanda Branham 4 months ago


  • You froze my card. It says
    Authentication LOCK...
    UNLOCK MY CARD

    — by Judy L Hicks Underwood 4 months ago


  • Hello, I don’t know how to unlock my card

    — by Monique Williams 4 months ago


  • I am unable to sign into the Go-program website to obtain my past transactions and would like to reset my password and I also need to update my address. Please contact me soon as possible!

    — by Sheyenne Walstad 4 months ago


  • I received a letter from way2gocard Comerica bank stated I have $592.11 I even had 1.50 taking away for account inactivity fee. I do not have a card since I haven't received child support in over 10 years due to the father not working. I tried calling but can not get a live person. I do not not know my account number and can not remember pin as well. Please contact me so I can get a replacement card so I can get access to my child support. I tried calling but no matter what I tried I could not get a live person. My number is also 815-441-2657

    — by Heather Hadley 4 months ago


  • I am trying to get on my way2go app and since I had it a few years ago and now I can not even create a new account now i need help to reset my account so I can create a new one

    — by Nikkie McMillan 4 months ago


  • need to cancelled my statements

    — by rene alvarado 4 months ago


  • cancelled my statement

    — by rene alvarado 4 months ago


  • cancelled my paperless

    — by rene alvarado 4 months ago


  • need to cancelled my paperless statements

    — by rene alvarado 4 months ago


  • NEED TO CANCELLED MY PAPERLESS

    — by rene alvarado 4 months ago


  • need to cancelled my paperless statements

    — by rene alvarado 4 months ago


  • I NEE D TO CANCELLED MY PAPERLESS STATEMENT, THEY KEEP SENDING ME THE STATEMENT BY MAIL AND THERE ARE CHARGING A FEE EVERY TIME THEY SEND ONE

    — by rene alvarado 4 months ago


  • My account is locked and I cannot and do not know how to unlock it and there is no option to speak with a representative when I call the customer service line

    — by Kayelee Walker 4 months ago


  • I need my withdraw limit reset

    — by Nathan Ghost Jr 5 months ago


  • My card is locked and my account is locked too

    — by Marquita Jarrett 5 months ago


  • Hello,
    I am in need of providing proof is income but don't know how to access this info from the app. Can you please assist me.
    Thanks in advance.

    — by Aminah K Muhammad 5 months ago


  • I was told I have an open checking account with way2go bank. I was never informed of this and don't know if I have received any payments on this account?
    I would appreciate to know when this account was first created and activated under my name.
    Thank you.
    Kiera

    — by Kiera K Cottrell 5 months ago


  • I have been trying for hours to contact someone to help me with my Way2Go card for child support.. please get back with me

    — by Kayla Zirkle 5 months ago


  • There is noone to speak to about my issue for ONE and two this is my first time logging in and i cant get past my security question it has been a year since is et it up I need it to be reset please!!

    — by breaon 5 months ago


  • I filed a dispute haven't got the paperwork or my card

    — by Denise Wingfield 5 months ago


  • My card has been locked and is completely unusable. I need my card unlocked immediately please.

    — by Jared 5 months ago


  • My card is locked everytime I try to make a purchase it declines it

    — by Melinda Witting 5 months ago


  • I'm trying to activate my card on it's not working

    — by Norris mitchell 5 months ago


  • my card has been blocked, i need it activated. thanks

    — by ANNIRINE LANGFORD 5 months ago


  • I need my card unfroze. They froze my card for no reason and they need to unfreeze it ASAP!!!!

    — by Britany 5 months ago


  • My card say a Authentication lock can get in can yhall fix this for me plz

    — by Kurtis thomas 5 months ago


  • I can’t log into the website it keeps saying my card is locked. When I change my password I’m still getting your card is locked

    — by Breonda Mckinney 5 months ago


  • I need my account unlocked please

    — by Debra Walser 5 months ago


  • My card will not work. I tried to use at an ATM and it said contact customer. Support bit no one answers the phone. I need it fixed asap because o have bills to pay

    — by Trenton Elder 6 months ago


  • I transfered money from my way to go card 3 days ago and it's still not in my bank account.

    — by Dawn Filichia 6 months ago


  • hi, whats the routing number for south carolina

    — by sheelah l thompson 6 months ago


  • Hello there, I just received my new Way2Go Card. However I forgot my user id for the go program online site to do my card activation or what not.. I have been trying to reach out to the customer service online and am unable as it is always busy. I am calling from the Northern Pacific Islands and the calling rate is high, leading me to lose money just calling a busy number. please help I need the cash in the card for my kids as covid19 has reached our shores and the cost of living has gone up so crazy.

    Please reply to this email at your earliest.

    Thank you and God Bless.
    Ymee

    — by ymeenag 6 months ago


  • my card has been blocked for long and i need it reactivated. thanks

    — by ANNIRINE LANGFORD 6 months ago


  • Registered Way2Go App with one card then an ATM ate it. Reported it Lost and received replacement, attempted to obtain the username I forgot and the security question I know the answer to is saying it’s wrong and I’ve been locked out of my account now. I attempted to enroll with new card but app says my info is already enrolled in system-of course it is but probably to my old card right? Is that why my security question isn’t working because when you request a forgotten username you must enter card # and CVV# which is my new replacement card I never registered to the app with. Help please!

    — by Mirria Phillips 6 months ago


  • My AL Vantage Card is locked and not activated yet. I need help unlocking my new AL Vantage card and activating it please.

    — by Amber Whittle 6 months ago


  • My account got locked out due to many attempts with the pin I need access to my account please fix the issue

    — by George Hopper 6 months ago


  • “Authentication is locked and
    cardholder cannot perform
    this operation.” Shows up when I try transferring my funds to my personal bank account and I don’t know how to resolve it

    — by Kyle 6 months ago


  • Account locked forgot my pin now it won’t let me do anything I need my funds

    — by George Hopper 6 months ago


  • I can’t unlock or activate my debit card

    — by Eugina Franklin 6 months ago


  • Every time I try to log in to the website it seas wrong username or password but it will let me log in to the app

    — by Felicia Cardinal Lawstuen 6 months ago


  • I checked my card balance and have numerous transactions on my card that I did not authorize. I had $153 2 days ago and now i am down to $2.00 what can i do about this

    — by Kim Havens 6 months ago


  • my account is lock. How do I start all over and make a new account

    — by Lindsey Caldwell 6 months ago


  • I forgot my email address associated with my account. Can you help me retrieve it?

    — by Lena Martin 6 months ago


  • Tennessee unemployment site says paid on July 25th I’ve spoke to agents at unemployment and numerous agents all week told me the payment was sent Monday July 25th 2022 it’s now Friday July 29th there site as well as your site says payment posts 48-72 hours it’s been over 72 hours and I have no deposit showing at all I’ve called way2go phone number and agent said they don’t see any payment yet to contact unemployment but I’ve contact them 3-4 times a day since Tuesday and they said they paid it already so why isn’t it in my account yet even a supervisor at unemployment said it was paid already it was up to way2go company to make the money available please fix this issue

    — by Audi patty 6 months ago


  • I got locked out of my account and desperately need it reopened so I can pay for my haircut

    — by Christin rastelli 6 months ago


  • I got locked out of my account and desperately need it reopened so I can pay for my haircut

    — by Christin rastelli 6 months ago


  • I got locked out of my account and desperately need it reopened so I can pay for my haircut

    — by Christin rastelli 6 months ago


  • I went to the dmv to pay my registration at a kiosk the machine was trippin when I put my way to go card in and caused my card to lock and locked me out my online portal to change my pin

    — by Ashley 6 months ago


  • I çan't long into my account

    — by Lydell Brown 6 months ago


  • I’m locked out of my account. Can you clear that? I have my user I’d now

    — by Danielle Bicking 6 months ago


  • I need a tracking number for my card please

    — by Adria Brown 6 months ago


  • can't unlock my card

    — by lisa 6 months ago


  • Tried to activate card on app and it says authentication locked. User cannot perform this action. How do I get access back?

    — by Eric Olson 6 months ago


  • I transfer some money off my Way2Go card to my bank card it say cleared but it still hasn’t hit my account yet

    — by Martha Woodford 6 months ago


  • Put wrong pw 3 times then the card got locked

    — by Rosalee cope 6 months ago


  • Hi there I never received my card and have been trying to get ahold of WAY2Go and can’t. I have money floating around and can’t even be connected to someone to help this issue

    — by Whitney Paul 6 months ago


  • I need assistant with my card

    — by Reniqueca Roper 6 months ago


  • Tried logging in but put wrong password in 3 times n im now locked out.extra security is nice but i need to get back into my account this afternoon so i can transfer a portion of my money to my other bank account.Plz help with this asap

    — by Melissa Medina 6 months ago


  • I got locked out of my account because of issues with the secret question and I'm trying to get back into it.

    — by Jon S Cutler 6 months ago


  • The game matchmaking are always not fair.... I have been experiencing not only 5 to 10 games but its always unfair matchmaking with loss MVP all the time. ..and it get me in my nerve so. I made a complain through this. .

    — by Itachikun 6 months ago


  • Don't have access to my email associated with this account dont remember my user id to way to go mobile app

    — by Luz Mejia 6 months ago


  • I can’t use my card it keeps declining

    — by Chantina Garth 6 months ago


  • I have two different dates and time that y'all sent $78.82 both times and I only got $24 for the first time and I only got $38 the other day I don't know why y'all not distributing me all the money I called child support and they said they giving me the all the money but y'all are not giving me the full amount that I'm hearing on the automated system so I would like to be distribute to my money ASAP

    — by Mimi Mingo 6 months ago


  • I just reported my card stolen,my correct address is listed but I forgot to put my apartment number can someone please reach out to me so that I receive my card.my address is 2431 w dugdale rd,apt.317

    — by Pamela Herron 6 months ago


  • I'm trying to log into my account but it says authentication is locked and cardholder cannot perform this operation. When I tried to log in it kept saying that my information was wrong. I guess I tried too many times. How can I fix this so I can log in?

    — by Carina Gariglio 6 months ago


  • How do I apply for this program????

    — by Brooke Davis 6 months ago


  • I received a new card and registered it along with the pin and security question. It does not let me use the card anywhere or withdrawal cash and says it is temporarily locked. What can I do to fix this ASAP

    — by Tiffany Merritt 6 months ago







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