Contact Go Program Way2Go Card Customer Service

I got a new way to go Card because my old ones expiring today. I’ve been trying for four days to activate. It cannot get through to anybody on any of the numbers Tri tech-support didn’t work. Can somebody please give me a call at 715-281-7944 so I can receive my child support.

There was fraudulent activity on my card ending 0353 in the amount of $89.14. My card has been deactivated and a new one is on the way, but I would like to file a claim to get reimbursed because that money was for my bills.

I have multiple refunds on my account and you still have all these refunds of pending and I need my money so you need to push it through I don't care what you have to do you need to release every pending refund on my Way2go debit card account immediately. I haven't had money to buy food for my children because Way2go still hasn't release all my refunds that have been sitting there for almost 3 weeks. Release my refunds immediately

When will my transfer be deposited to my bank account?

How do I get the funds transferred to my bank accuracy month

i need a new way 2 go card i lost mine a while ago and can never get anyone on the phone!!!!

I can't get hold of a live person on the phone because I don't know what my participant ID number is. I just need a new card shipped to me to my new address since I haven't received the card they originally sent. I need to talk to someone so I can get my card! My state,Nevada, started using this card on March 1st. since I didn't receive my card, I have been unable to access my child support payments!

I am completely locked out of my card. I cannot reach anyone on the phone. I cannot withdraw money. I cannot charge for a store. I am losing my mind.

I am locked out of my account. And I just reset my password I know it was not wrong

I accidentally put my Child Support account on automatic transfer. I’m trying to opt out if you can let me know how that would be awesome.

ihVW Paid twice for your yogA -GO PROGRAM AND STILL Hve no aCCESS TO MY PLan cancel my membership asap

My card says it is restricted. I cannot withdrawal cash and THERE IS NO OPTION TO SPEAK TO A PERSON TO HELP!!!!

i never received my new card in the mail. i don't know what i need to do.

I am having difficulty withdrawing money from ATM using my Way2go card NY debit.

My account is locked & I can’t open certain things on my way2go app

my card is expired when am i getting a new one

i tried to activate my new card entering everything correctly. It said no record. Then it locked my card. PLEASE HELP!!!!!!

Can’t log into my account. Won’t let me reset password. Guess I’m supposed to add sirena715 as my user name to this email

I need to speak to someone about my way2go card...I can't withdraw from any ATM without it saying that it exceeds my limit

Been waiting for my child support payment which shows that it was payed on August 29th but i have yet to receive any payments since August 18th.If i could please get an answer for this i would greatly appreciate that

How do I go about unlocking my account?

I have been trying to call Way2Go Program numerous times to change my address as I need a new card. My current card expired and I have no access to any funds on account. The system will not allow me to change my address. I no longer live on Louisa Drive. I now live on 9310 Woodruff. Please call me ASAP 619-992-0680

I'm trying to get a hold of them way to go program because I'm moving tomorrow and my my new card hasn't come yet and I need to give them my new address and tell them to send me a new card up there instead of to the hotel and I can't get a hold of them

Locked out my account and I can't get ahold of anyone to unlock it

I'm supposed to be signed up for unemployment payments via this card. I used to have an old one but can not find it. Will you guys send me a new card already or do I need to request one. Just checking to get my money as soon as possible. Thank you.

I need to talk to someone to change the email that I use on my way2go card account I don't know what email was used and I cannot login to my account.

Hello i sent for another card and I'm not for sure which address you guys used to send it to but I updated my contact information and address on the jobs4tn website but it's not letting me update it on the way2go card app and I haven't received my card yet so if you guys could let me know that would be great thanks

My current card I have expires today never received new card can I get one please

I have not receive but money is there

How Can I Speak To A Customer Service Rep In Person To Find Out Why My Unemployment Money Is On HOLD!! Your Customer Service Number 844-542-1115 Has No Number To Press To Speak To Anyone!

My card is locked and I tried calling customer service but I’m not getting an option for a live agent.

Did not receive June 8 payment

Hi from utica new york and I'm trying to use my ATM to get cash but don't know what ATM is in the network that don't charge a fee can you help me out to a ATM that's in our network that don't charge a fee thank you

I don't have my routing number what is my routing number how do I find

I need my participant ID number and I have not received it

My account is locked please unlock it

I have been waiting for over 10 days for my replacement card, still have not received it.

Can’t access account to change address please help

UPS was provided the wrong address by the GoProgram for delivery of my expedited prepaid debt card and delivered to the incorrect address.

I am not able to enable direct deposit on website. I try on the phone & it says there's an issue but won't say what it is so I can move forward to fix whatever it is. Can NEVER speak to anyone to get this resolved. The bank account information is correct. And I've also tried FAQ but still no resolve. All it does is refer me back to the previous bullshit that doesn't work. It's a fucking circle. I need someone to either tell ME how to fix their screwed up website options or just do it their damn selves.

Hello, I cannot access my account to login and check my statements. I have tried everything. It is also telling me my social security number doesn't match with the card information. The security question appears to be my answer to the question, not the actual question. The website is glitchy and gets me nowhere. My account balance is now zero and I'm concerned there may be activity on my card that is not mine. I cannot call and speak with a live person either to help me resolve this issue. I need access to my account immediately.

Thank you,
Kelly Mcguire

I can not get in touch with anyone

My account is locked trying to activate new card but I can’t get in touch with anyone to help me unlock it please help

I was told that I had money on my card from back in 2020 2021 my account was put on hold i was waiting on a new card to be sent someone has got my card information and spent the money on it someone has called in acting like me and spent money on things i don't have a clue about i filed areport and i set up new accounts i want my money direct deposted into my account I havent seen any of my money 15000 was owed to meand i dont have any of it actions will be taking i logged in to my account and it shows unbeliveable money spent thats not autherrise

card locked cant access funds

Hi.
I've been trying to get in contact with a live representative for days now in regards to a debit card. It keep asking for a card number which I do not have so it makes it hard to bypass that prompt. I've been waiting for a debit card for well over 15 days now and I haven't received it. My address is correct so i'm not sure why I haven't received it yet. This is URGENT and I need someone to contact me as soon as possible!!!!!

I'm locked out trying to set up my card

I think my card is locked! I need it unlocked asap

Trying to direct deposit and no where to do that on site

I need to a live person we just found out that a way2 go card was issued but never received. It will ask for a pin number on each option but we do not have a pin number because we never received the card.

My card was stolen and I wasn't aware and it has been charges at Raising Canes in Dallas, TX on 3/7/23. I have not been there or in Texas. I locked my card but I have not been able to reach a representative to cancel card or report the fraud. I don't have my card for the number and I have been calling the number for Mississippi. Can you please let me know what I need to do going forward. Thank you for your time.

Baby daddy and friend transfered my money into bank account and withdrawal it

I’m trying to unlock my card and change my pin but I keep getting hung up on

My card is locked I need it unlickes

Saying account disabled due to my card status but I was told to verify my identity to Id@directexpress and it was approved then I thought everything was fixed new card issued and I called back and was told different and I needed to send my verification of identity to Id@redacted what do I do to receive my new card for the state of Georgia unemployment

Saying account disabled due to my card status but I was told to verify my identity to Id@directexpress and it was approved then I thought everything was fixed new card issued and I called back and was told different and I needed to send my verification of identity to Id@redacted what do I do to receive my new card for the state of Georgia unemployment

Saying account disabled due to my card status but I was told to verify my identity to Id@directexpress and it was approved then I thought everything was fixed new card issued and I called back and was told different and I needed to send my verification of identity to Id@redacted what do I do to receive my new card for the state of Georgia unemployment

need to change banking information

My card is locked

I have been calling so many numbers for Way2Go Customer service. I keep getting a recording and then it hangs up.
It says Customer service is available 24/7. I want to report unauthorized use of my card and try to get my money back. No one answers after I input my info. It hangs up.

trying to change my email address

I reported my card as being used and requested a new card to be sent to me however I received a go-to bank card Green Dot for my unemployment insurance benefits I haven't been able to find or talk to anybody that can help me to get the correct card shipped to me and I'm starting to get very agitated . Am I supposed to use the go to bank card by Green Dot because that's what I was shipped for some reason

I never recieved the tracking number to my card that i had expedited

My card is locked

My WAY2GO DEBIT CARD IS NOT ACTIVE. HAD TO CONTACT CUSTOMER SERVICE

I can't use the app or the web site for my card because it's been a year since I've used it, don't rememeber my login or password, and it won't accept the security question answer even though I know I'm right. I don't want to get locked out again.

Cannot contact customer service or talk to representative to activate my new card and keep having errors or trouble shooting

My card is locked I can not reach anyone on any other contacts number

i need my debit card information & i dont have my card with me

I want to do direct deposit int o my bank account. It keeps saying my account number is invalid. My number is correct. What is the problem?

I need to know if there is a specific date I will get my alimony money each month. Still waiting for November payment

My card is locked n I need it unlocked

I lost my card and i need to get another card

I can't get in touch with a live representative

I. Can't. Use. My. Card. And. I. Need. It. Fixed. Now!

I forgot my password but in order to change it, i need my unique ID & i do not know it. I’m having trouble calling to get that information

I order a new card and the UPS people are saying that they have to send the card back because of the address. Something is wrong with it. And they have to send it back I am not able to get to s live person to see what is going on with the way2go program and I need my card I have been charged for this card to get it in 2 days and that is not fair can someone please get back with me

All my romance club progress data are lost,I had completed several books and now they're all back to season 1 also I had over 100 diamonds now I only have 23😡

My account is locked i cant reach a live person to fix my account

I can't get into my account, I lost my card and don't have the number either

I have been locked out of my card. My pin is locked and so is authentication. I have tried numerous times to get in contact with somebody from customer service, with no luck. Please help!

I need access to my account

I’m trying to use my debit card online but it’s keep declining, please I need assistance

I Have A New Way2Go Card And My Account Is Under My Old Card And Old Email. And I Can Not Get into It To Update It To My New Email And New Card.

my way2go card is declined transaction

I tried to use my card this morning said declined I got money on it what do I do ?

You froze my card. It says
Authentication LOCK...
UNLOCK MY CARD

Hello, I don’t know how to unlock my card

I am unable to sign into the Go-program website to obtain my past transactions and would like to reset my password and I also need to update my address. Please contact me soon as possible!

I received a letter from way2gocard Comerica bank stated I have $592.11 I even had 1.50 taking away for account inactivity fee. I do not have a card since I haven't received child support in over 10 years due to the father not working. I tried calling but can not get a live person. I do not not know my account number and can not remember pin as well. Please contact me so I can get a replacement card so I can get access to my child support. I tried calling but no matter what I tried I could not get a live person. My number is also 815-441-2657

I am trying to get on my way2go app and since I had it a few years ago and now I can not even create a new account now i need help to reset my account so I can create a new one

need to cancelled my statements

cancelled my statement

cancelled my paperless

need to cancelled my paperless statements

NEED TO CANCELLED MY PAPERLESS

need to cancelled my paperless statements

I NEE D TO CANCELLED MY PAPERLESS STATEMENT, THEY KEEP SENDING ME THE STATEMENT BY MAIL AND THERE ARE CHARGING A FEE EVERY TIME THEY SEND ONE

My account is locked and I cannot and do not know how to unlock it and there is no option to speak with a representative when I call the customer service line

I need my withdraw limit reset