contact Go Program Way2Go Card

Contact Go Program Way2Go Card

App by Conduent, Inc

Report an issue with Go Program Way2Go Card.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Go Program Way2Go Card?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Conduent, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Go Program Way2Go Card Features and Description

{Works with all Go Program® Way2Go Card® eligible MasterCard programs. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. On the back of your card, in the bottom right-hand corner, you will see the words It’s the free, fast way to monitor your available balance and transaction activity. • Check your available balance anytime, anywhere • Review up to 18 months of transaction history • Confirm your last deposit • Change your PIN • Set-up and manage deposit and balance alerts • Manage notification preferences • Activate a new Card If you already have your Way2Go Card user ID and password, you’re ready to use the Way2Go Card mobile app. First time users: You must first enroll your Card account on the mobile app or at to get your User ID and Password for access. Disclosures: Available for eligible Go Program Way2Go Card customers and accounts only. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. © 2020 Conduent, Inc. All rights reserved. Conduent®, Conduent Agile Star®, Way2Go Card®, and Go Program® are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.

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Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My account has been locked for over two months now. Its been told to me by one of your employees that it was 100% yalls fault and I'm going to hold your company reliable for paying every bill that I have past do. And definitely going to send a bill for pain and suffering as well. I need my God Damn money!! I have had enough of yalls bullshit.

    — by Cody m Gates on Apr 11 2021

  • My card keeps getting declined but I have money on it

    — by Deanna Tallman on Apr 11 2021

  • I cant activate my way2go card , its been 3 weeks and i still cant activate it ... this is really frustrating

    — by James E Walton on Apr 11 2021

  • I am unable to activate my card or register it online the customer service lady said it was because the wrong birthdate,idk that makes no sense to me at all!!!

    — by Jerry wayne simpkins jr on Apr 11 2021

  • My card is locked, I need it unlocked

    — by Anita Hill on Apr 10 2021

  • There is no possibly way on this earth to talk to a live person. Trying to set up new account and it says in correct information. But it's the card number of my card and my social that I am using and until now I haven't used this company. So how is the information wrong!

    — by Kimberly Perkins on Apr 10 2021

  • My card is locked and I’m trying to get it unlocked please need help contact soon as possible thank you

    — by Jules Jackson on Apr 10 2021

  • Acct statement

    — by Tina stGeorge on Apr 10 2021

  • My card needs to be reset. I can't withdraw my funds

    — by Jeffrey Culver on Apr 09 2021

  • My way to go card is not working all my funds are on there but keeps declining no matter how I try to use it. Please help I have to pay my lights before 4/10/2021 5pm

    — by Mylik hamlett on Apr 09 2021

  • I have not received my card and it’s way past the waiting period to receive it. I am supposed to be receiving payments from Florida unemployment on it and I have no way to contact you because your customer service line requires either a pin or card number.

    — by Christy Hughes on Apr 09 2021

  • I had the app on my I-phone and it will not let me in. I am going to use all my money because every time I call to speak to someone my card is charged $.50. Can someone please email me so that I can check my account online or through the app. I do not want to use my money calling and get deducted. It will not allow my to reset when I select the option of forgot username and password it says it sends it to my email but I never receive it and I also checked my spam/junk mail. Please Help. I still have old MS Eppi Card.

    — by Alena Williams on Apr 09 2021

  • Can't get a representative on phone to unlock my child support debit card...Keeps hanging up on me..Need access to my card asap

    — by Brian T Jenkins on Apr 09 2021

  • I tried again today to reach someone and now it says my pin # is locked!

    — by Roseanne Nabhan on Apr 09 2021

  • I no longer have access to my email to log into go program account. How do I change this?

    — by Brittany Hopkins on Apr 09 2021

  • I am not sure why my card locked up but I really need it unlocked .. I'm broke my money is on there but I can't get a hold of a human to help me iv called the number to many times to count and it just say u have been locked GOOD BYE n just hangs up it's very frustrating

    — by Rebecca Philen on Apr 09 2021

  • im having trouble using my card online

    — by DEANNE HUNKEAPILLAR on Apr 09 2021

  • I’m trying to activate my weight to go card but it’s asking me for an ID number and i don’t have it

    — by Tanya Sandoval on Apr 08 2021

  • My card keeps declining but I have money on it I can’t use it anywhere

    — by Khaelicia Webb on Apr 08 2021

  • My unemployment has not posted on my card this.

    — by Jack Virts on Apr 08 2021

  • I forgot to say in my previous message to you, that Yes I HAVE contacted my bank and they tell me nothing has changed with them re: routing and account numbers.

    — by Roseanne Nabhan on Apr 08 2021

  • I am attempting to transfer funds to my bank as I have many times before. I keep getting thru the automated queue to a point where my confirmation no# is a 0. I went back to check it, my funds are still in my Way2Go card account and are not being transferred, Help?!

    — by Roseanne Nabhan on Apr 08 2021

  • I can't transfer funds. I have enough in my balance and I haven't used my account.

    — by Hannah kirk on Apr 08 2021

  • All of my transactions are declining and I need the funds on the card

    — by Samuel J Glover on Apr 08 2021

  • Iam lock out of my card because I put the wrong pin in to many time what do I do

    — by Jeremy Devon Campbell on Apr 08 2021

  • My Card has been blocked and i Need to get active please

    — by Linda Sandifer on Apr 08 2021

  • I recieved a message regarding an address change. My address is still what you have in file. It hasnt changed

    — by Melinda Gaskin on Apr 08 2021

  • My card has been locked and my security question says my answer is wrong when it’s right , how can I solved this issue? Who can I speak with to unlock my card ASAP!!!!

    — by Regina Etsitty on Apr 07 2021

  • I’m trying to track my card that I got expedited

    — by Cria Nevels on Apr 07 2021

  • I cannot use my card. It's been a couple months since I've used it. I used it once last night and once this morning. Then it locked

    — by Justin A Broaddrick on Apr 07 2021

  • I received my card when I was in the hospital and i had someone else set it up, i am now out of the hospital and that person will not give me my card or cant find it .I have no way of knowing any of the card info or getting a new one because of this sitution

    — by Helen brackenridge on Apr 07 2021

  • My card is being declined everywhere I go, I am also unable to transfer funds as I have tried sending through paypal, facebook pay, western union and nothing is working, its declining everything. I am assuming my account is locked was trying to figure out how to get it unlocked. Please contact me asap, my bills are due next week. Thank you, Adam Hart.

    — by Adam Hart on Apr 07 2021

  • Can't use my card online

    — by Deanna Tallman on Apr 07 2021

  • Van I Get mypaymrnt

    — by KATINA Aslam on Apr 07 2021

  • My card has been locked from receiving payments since February 4th 2021 I had a new card shipped to me and ever since then no money has been added. Can you please unblock my card so I can receive my benefits I am in a financial crisis because of this please hurry thank you.

    — by Andrew D. Abendroth on Apr 07 2021

  • My Way2go card will not work on the ATM
    Can you help me with this

    — by Roberto Claudio on Apr 07 2021

  • I’m locked out of my account due to many attempts of card activation

    — by David Herron on Apr 07 2021

  • Need to change my pin

    — by Eloy Reyes colin on Apr 07 2021

  • It won't let me send my son cash app it always did before also won't let me pay my bills off my card

    — by Margaret Bird on Apr 06 2021

  • I am unable to log in my account. Now, it locked me out. Can someone reset it so that I can actually access my account online please.

    — by Chanel Bennett on Apr 06 2021

  • I can't use my card

    — by Amy on Apr 06 2021

  • Card has 223.00 on it but it declines online for bills or purchases. It declines in the stores and ATMs. How can i access the money?

    — by sabrina Riehl on Apr 06 2021

  • I didn’t receive my card

    — by Lopez ceslo on Apr 06 2021

  • Card is locked

    — by Kimberly Elyse Smith on Apr 06 2021

  • When I try to check my card or activate it I get message it's locked can you unlock it please

    — by Catherine pankey on Apr 06 2021

  • Have My Card Lost Before Any Use, So I Don't Know Any Information About It, How Do I Replace It?

    — by Chaim Waltzer on Apr 06 2021

  • Trying to activate card and its say its temporary lock

    — by Mary floyd on Apr 05 2021

  • My card ending in 3954 is NOT supposed to transfer part of my money to another account anymore. I canceled this transfer and y'all keep doing it anyway. Please cancel this. Contact me at 2253338615 if u have a problem. I need all of my money today.

    — by Amanda Lee Bounds on Apr 05 2021

  • Unemployment sent my payments to way2go .. Im trying to request a card so i can access yalls precious shit. Cant talk to a fellow human and cant access nothing online! I need my money! 2 months of shear headaches.

    — by Tracey Bleau on Apr 05 2021

  • my online acess and card has been blocked i have called both of your numbers several times i call and i recieve a message that says there is an important message for me please hold then i am placed on hold for 30 minutes to an hour ..i am very upset and fustrated because i am stuck in cuba due to the covid 19 pandemic and travel restriction so when i call you i have to pay 35 dollars each time to call and to be placed on hold only to lose all the money i pay for the call in order to contact your company to resolve the issue so now i am only left with the option of sending this email please help me to resolve this issue asap because my unemployment bennifits is how i survive here and i need to buy food please help me asap thank you!!!!!!

    — by Marvell Davis on Apr 05 2021

  • I was supposed to receive a new way2go card but I never got it so I'm not sure if it got lost in the mail

    — by Troy mitchell on Apr 05 2021

  • I can't use my card on gpay

    — by Derrick walker on Apr 04 2021

  • Card is not working . keeps saying invaild purchase need customer service number

    — by Brittany Smith on Apr 04 2021

  • I need help getting my new car my child supports been going on there for 4 to 6 months and I can’t get it I don’t remember my pin

    — by Carla Ferguson on Apr 03 2021

  • My card is declining but there are funds on it.

    — by Alaura Roberts on Apr 03 2021

  • Im having a problem taking my money at an ATM there is a balance available 5155 4915 8409 3424

    — by Richard William Cella on Apr 03 2021

  • I checked my balance n some money is missing I checked at 12 midnight it was 200 now it's down at 175

    — by Jalessa Meekins on Apr 03 2021

  • okay so I have ben. Trying for 3 days now to get my money out of this account my card is being denied for every transaction even atm and yall have done that thing yall do that takes 24 hours and that didn't work and yall took the transferring option away so no I'm stuck i want my money out of this account t and I'm done because this is the third time in a row I have had this problem I'm gonna be without light and not able to pay my rent on time because yall can't help me and there is no point in me ordering a new card cause if I wait that long because its the weekend and that one don't work that will make me highly upset so can yall please figure something out I need my money asap

    — by Gladys smith on Apr 03 2021

  • I need to get my card unlocked

    — by Amanda Newman on Apr 03 2021

  • I haven't been able to unlock my card

    — by Timmy Nicholson on Apr 03 2021

  • I never received my card and it says I have been paid benefits, someone stole my card

    — by Anthony Kirby on Apr 03 2021

  • My way2go card keeps declining even when i have money on it. Can’t add money to cash app or use door dash

    — by Shelby on Apr 03 2021

  • My WaytoGo card is not working. It is not being accepted when I try to use the card to make a payment. I just get the message that it cannot be verified. PLEASE HELP!

    — by Elaine Houser on Apr 03 2021

  • My way2go account is locked and i need help unlocking it

    — by Majesta Summer Dillard on Apr 02 2021

  • I need to cancel a online money transfer and get my card fixed I can't transfer money to my cashapp card it keeps saying declined

    — by April Stamant on Apr 02 2021

  • I am not able to use my card it declined was able to use it one time but it won't let me use it anymore my card number is 5155491621012262

    — by Darla Lawrence on Apr 02 2021

  • My card is not working ATM receipts say contact card provider

    — by Carice Lindsey on Apr 02 2021

  • I can not log in to my account on the app or the website and when I try to reset my password it say I'm locked out. I need to get to my statements.

    — by Alisha Woods on Apr 02 2021

  • Unblock all transaction

    — by Mikayla Parrish Bridges on Apr 02 2021

  • MY Way2go card was suspended

    — by Milagros Ragsdale on Apr 01 2021

  • When i try to login to my Way2Go card app it says due to my card status my account is currently disabled and won’t let me login. Why?

    — by Samuel Lawson on Apr 01 2021



  • My way to go card has money on it but it is saying declined anytime I try to use it and im not sure how to fix it.

    — by Amber Amato on Apr 01 2021

  • Need my routing and account number and how to speak with live representative

    — by Latoya Saffore on Apr 01 2021

  • Can't pull money off card. And can't pay with card

    — by Josh palmer on Apr 01 2021

  • Locked out of my account need a reset

    — by Lashunda Jones on Apr 01 2021

  • It's ssys I'm locked out but have not ever used the card. I need it to be unlocked or s new card

    — by Corey on Apr 01 2021

  • I have made to many attemps now my card is locked. I have my correct information and need to activate my card

    — by Angel chandra on Apr 01 2021

  • I need to dispute charges on my card. I stayed 1 night at the redroof inn in Nashville and was charged 4 different times

    — by Stephen Chittum on Apr 01 2021

  • I just need speak to a representative

    — by Felix J Gonzales on Apr 01 2021

  • It says my card is locked online and I can't seem to unlock it

    — by Christopher blazier on Mar 31 2021

  • I'm trying to unlock my card and change my pin

    — by Tykalvin obryant on Mar 31 2021

  • I cant log in to the app. I I don't know what the answer is to the security question.

    — by Jill Kraus on Mar 31 2021

  • Hi, i am trying to speak with someone about my account. I somehow got locked out of my account and i need to get back inti the app but it says my info is wrong and i am locked out due to to many log in attempts. Please let me know what i need to do. Thanks

    — by Tarin silva on Mar 31 2021

  • My way2go card keeps declining even though I have plenty of money in it. I'm also unable to transfer funds as i got the error message "authentication is locked"

    — by patrick batey on Mar 31 2021

  • My card has been locked due to too many attempts

    — by Wiley Odems on Mar 31 2021

  • I need a representative to contact me . i’m locked out my card and need my money !

    — by nakyia toomes on Mar 31 2021

  • Hello I transfered money the 29th of this month to my bank account . I have not received it today is the 3rd day . Where is my money ? And it says its cleared so when will it be deposited.

    — by Brooke Scaccia on Mar 31 2021

  • I was trying to go online to check my way2go card balance for unemployment because I feel I've had a problem with fraud and it has locked me out how do I get back into my account

    — by Lashonda R Johnston on Mar 31 2021

  • I lock my way2go card ms

    — by Portland Lyons on Mar 30 2021

  • I haven't received my card for benefits I cant register until I get my card ID there anyway I can have someone call me to give me my pin so I can start filing

    — by Joseph Dudash on Mar 30 2021

  • Good day Please i lost my card and i want a card replacement to the same mailing address i have on file and i want the card to be expedite

    — by Williams D John on Mar 30 2021

  • I've forgotten my pin an locked my card up. Need it unlocked asap

    — by Lisa D Moody on Mar 30 2021

  • My Way2Go card has been locked, I made a mistake while entering my pin, how can i unlock the card or how long is it gonna take to unlock it

    — by Frank on Mar 30 2021

  • I am not able to make purchase online. I keep having my payments declined whenever I try to pay a bill

    — by Hillary Ivy on Mar 30 2021

  • The transfer funds option is missing on my card account

    — by Frank on Mar 30 2021

  • I can’t transfer fund option on my way2go account and I’m unable to transfer funds

    — by Frank on Mar 30 2021

  • My card is locked and i sent my ID via email this morning the lady on the phone said my card would be unlocked in 4 to 5 hours but still nothing. I have money in limbo due to not being able to get my transfer.wgen will this be unlocked I need my money its not a fraud case its my card and my money how long doesnthis take. Its ridicoulous i have to go through this again! !

    — by Breanna austin on Mar 29 2021

  • Florida Reemployment Assistance Way2Go Debit Card
    I did not receive the way2go card.
    Claimant ID: 513606
    It was for FLORIDA, FUPC.
    2 PAYMENTS processed on 3/8/21, 270.00 each.
    Can the card be cancelled and the payments sent to me via my bank or a check?

    Shari Dobel
    7411 Sarentino Lane
    Boynton Beach, FL 33437

    — by shari dobel on Mar 29 2021

  • I'm having trouble using my card to add funds to my cash app card. I've always done it before and it was instant as I have linked these accounts. For the last couple of weeks it has worked sporadically if at all. I pay all my Bill's with my cash app card. Please fix this asap. There is too much involved for me to do it. Please respond asap by email. Thank you john graves

    — by John W Graves on Mar 29 2021

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