1. livechat doesn't respond anything to my problem.Its getting worse, back then its good, fast, and reliable, and cheaper for transaction, but now, have many problem, like the transaction always pending, and the CS is slow, sorry but, i'm move oni top up e-money via linkaja, after the transaction completed and my money deducted, when i update the balance, it won't update and the money shows the same.
2. but when i top upped again and update the balance, the money went in yet i still lost the first money that i top uppedTrying to register full service account, immediately failed and said "you've tried too many, try again tomorrow.
3. And the app assume I attempt multiple times.this apps is suck! cannot change pin and my money got stuck there.
4. I was trying to change my active phone number, which require the old account to be downgraded so I can use my ID for the new active number.
5. there no option to chat about change pinThe application has a lot problem.
6. Thank You.seriously, what happen to commuter line barcode ticket? I really disappointed.
7. I really like how to use it on station, but now why should I use the "green app" for ticket commuter line? It's UI/UX degradable, confusing me to use it.
8. The LinkAja barcode ticket commuter line still much better in UI/UX.
9. When I was trying to change the picture of my account, I can't picked it from my gallery, it just goes white and uneditable.
10. Very disappointingVery bad! My balance still stuck in there and I cannot login.
11. And I can't add the payment method, after I input the card, it says "security time has expired, please try again later.." or something like that.