Published by Green Dot on Sep 16, 2024

Report an issue with Walmart MoneyCard.
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Why should I report an Issue with Walmart MoneyCard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Green Dot to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Walmart MoneyCard image 1 contact Walmart MoneyCard image 2

About Walmart MoneyCard

1. Interest is paid annually on each enrollment anniversary based on the average daily balance of the prior 365 days, up to a maximum average daily balance of $1,000, if the account is in good standing and has a positive balance. 2. 00% Annual Percentage Yield may change at any time before or after account is opened.

2. Account must be in good standing and chip-enabled debit card activated to opt-in.

3. Get your pay up to 2 days early with direct deposit. Earn cash back. 3% on Walmart. com, 2% at Walmart fuel stations, & 1% at Walmart stores, up to $75 each year. Share the love.

4. Get up to $200 overdraft protection with opt-in & eligible direct deposit.

5. Early availability of direct deposit depends on timing of payor's payment instructions and fraud prevention restrictions may apply.

6. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage.

7. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee.

8. A $15 fee may apply to each eligible purchase transaction that brings your account negative.

9. As such, the availability or timing of early direct deposit may vary from pay period to pay period. 2. Up to $75 per year. Subject to eligibility.

10. Monthly fee waived when you direct deposit $500+ in the previous monthly period. Otherwise, $5. 94 a month. 6.

11. Other fees apply to the additional account.

Walmart MoneyCard Customer Insights

1. Well, as of now I've uninstalled and reinstalled this app 3 times, now it is stuck in loading mode and I get 'kicked' off due to inactivity, but the app is the one not working!!!Unable to open the app every time I start the app it freezes and won't even show me my balance.

2. I've uninstalled the app then reinstalled it, because after the last update the balances wouldn't show, I won't do it a second time.

3. Might be a bad update idk but it's very annoyingI have used this app and this card for 10+ years and these last few months have been the worst.

4. However, since the last update the app is almost useless! Takes forever to load then doesn't show all transactions.

5. Plz fix soon! Haven't been able to log in on browser either!! Have had this issue for 2 months now!!WOW the app hasn't worked right in months and it says it updated yesterday and it still isn't working right.

6. Now I can't even get on to the website.Guess I need to contact BBB...Since last update app constantly freezes and says loading.

7. Guess I have to look for another bank!!!!When I log in to my account, the account balance is suppose to show so I can see how much I have in the account.

8. Update they released an update that somehow made it worse....I love the Walmart money card but this app needs serious work.

9. Now, as of a few days ago (and I'm assuming another update), there is no way to see your account balance after logging in (which, shockingly - is a thing I usually like to see when logging into my bank).

10. Not being able to see my account balance the few times the app actually logs me in is ridiculous.

11. 10 times I logged into the app and can't get past the loading screen then if and when I do get into it I can't see my balance unless I click to save or unsave money.

Steps to Troubleshoot & Fix Walmart MoneyCard Issues

1. Fix Walmart MoneyCard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Walmart MoneyCard: Restarting the app will resolve most errors.
  2. Update the Walmart MoneyCard App. Here is how:
    1. On Android goto PlayStore » Search for "Walmart MoneyCard" » Open Walmart MoneyCard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walmart MoneyCard » click "UPDATE".
  3. Clear Walmart MoneyCard app cache: Clearing cached data will force your app to retrieve the latest data directly from Walmart MoneyCard servers.
    1. On Android, goto Settings » Apps » Select "Walmart MoneyCard" » click Storage » click "Clear Cache".
  4. Check Walmart MoneyCard app permissions. If any of these permissions required to use your device's features are disenabled, Walmart MoneyCard might not work.
  5. Uninstall and reinstall Walmart MoneyCard. If nothing else has worked, completely uninstall Walmart MoneyCard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Walmart MoneyCard not working


2. Fix Walmart MoneyCard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Walmart MoneyCard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Walmart MoneyCard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Walmart MoneyCard may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Mobile banking login trouble.

    — by Arianna Cabral 3 years ago