Contact Walmart MoneyCard Customer Service

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1. Well, as of now I've uninstalled and reinstalled this app 3 times, now it is stuck in loading mode and I get 'kicked' off due to inactivity, but the app is the one not working!!!Unable to open the app every time I start the app it freezes and won't even show me my balance.

2. I've uninstalled the app then reinstalled it, because after the last update the balances wouldn't show, I won't do it a second time.

3. Might be a bad update idk but it's very annoyingI have used this app and this card for 10+ years and these last few months have been the worst.

4. However, since the last update the app is almost useless! Takes forever to load then doesn't show all transactions.

5. Plz fix soon! Haven't been able to log in on browser either!! Have had this issue for 2 months now!!WOW the app hasn't worked right in months and it says it updated yesterday and it still isn't working right.

6. Now I can't even get on to the website.Guess I need to contact BBB...Since last update app constantly freezes and says loading.

7. Guess I have to look for another bank!!!!When I log in to my account, the account balance is suppose to show so I can see how much I have in the account.

8. Update they released an update that somehow made it worse....I love the Walmart money card but this app needs serious work.

9. Now, as of a few days ago (and I'm assuming another update), there is no way to see your account balance after logging in (which, shockingly - is a thing I usually like to see when logging into my bank).

10. Not being able to see my account balance the few times the app actually logs me in is ridiculous.

11. 10 times I logged into the app and can't get past the loading screen then if and when I do get into it I can't see my balance unless I click to save or unsave money.

1. Fix Walmart MoneyCard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Walmart MoneyCard: Restarting the app will resolve most errors.
2. Update the Walmart MoneyCard App. Here is how:
   1. On Android goto PlayStore » Search for "Walmart MoneyCard" » Open Walmart MoneyCard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walmart MoneyCard » click "UPDATE".
3. Clear Walmart MoneyCard app cache: Clearing cached data will force your app to retrieve the latest data directly from Walmart MoneyCard servers.
   1. On Android, goto Settings » Apps » Select "Walmart MoneyCard" » click Storage » click "Clear Cache".
4. Check Walmart MoneyCard app permissions. If any of these permissions required to use your device's features are disenabled, Walmart MoneyCard might not work.
5. Uninstall and reinstall Walmart MoneyCard. If nothing else has worked, completely uninstall Walmart MoneyCard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Walmart MoneyCard not working

2. Fix Walmart MoneyCard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Walmart MoneyCard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Walmart MoneyCard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Walmart MoneyCard may not be able to connect to the Internet when running in the background.