Published by Intuit Inc on Mar 11, 2024

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Why should I report an Issue with Mint: Budget & Track Bills?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intuit Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mint: Budget & Track Bills image 1 contact Mint: Budget & Track Bills image 2

Mint Customer Insights

1. I also wish there was ways to customize it a bit more like if you do a budget to zero method you could set it up that way.I've been using Mint for years; it's a pretty great budgeting service.

2. Different UI if phone is closed or opened and they are not equal experiences (no credit score on one, no charts for budgets on the other) The one constant between the two UIs is the fact that on any option I touch, accounts, details, investments etc, I am prompted to use fingerprint or pass code to verify.

3. I easily catch credit card discrepancies as well since it's feeding from all my accounts daily.I've been using for about two weeks so I'm still transitioning from my old system.

4. The simplicity of mint and the amount of time you save not having to manually input every transaction into a budget spread sheet is wonderful.

5. I think it's on tablet mode on the inside screen.Mint allows me to budget every month.

6. Not major problems, but still annoying to open the app and hope to check something quickly, only to be forced to wait 3-4 minutes for everything to reload and have to click 'Got it' on each little tutorial prompt.Recent updates continue to improve experience.

7. I sold that car 2 years ago, but I still haven't found the way to remove it (probably on desktop 😝.)This is a really useful app to have for tracking your finances, especially when you are a beginner starting off.

8. I don't really use the credit score feature as I use credit karma to track that, but everything else has been great.App would be great if it worked.

9. The integrations don't work, even major bank accounts hardly ever update and the app is a nightmare to try to resolve anything in.

10. Reasons for only 4 stars, can't budget/plan for the next month I'd love to be able to set up my next months budget a few days early.

11. Seeing everything in one place is great and I like the notifications for when something big happens or I go over budget.

Steps to Troubleshoot & Fix Mint Issues

1. Fix Mint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mint: Restarting the app will resolve most errors.
  2. Update the Mint App. Here is how:
    1. On Android goto PlayStore » Search for "Mint" » Open Mint: Budget & Track Bills » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mint » click "UPDATE".
  3. Clear Mint: Budget & Track Bills app cache: Clearing cached data will force your app to retrieve the latest data directly from Mint servers.
    1. On Android, goto Settings » Apps » Select "Mint: Budget & Track Bills" » click Storage » click "Clear Cache".
  4. Check Mint app permissions. If any of these permissions required to use your device's features are disenabled, Mint might not work.
  5. Uninstall and reinstall Mint. If nothing else has worked, completely uninstall Mint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mint not working


2. Fix Mint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mint may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to delete this account of mine

    — by Efenoghor 2 years ago