Published by OPERADORA DE PAGOS MOVILES DE MEXICO, S.A. DE C.V.

Report an issue with Transfer.
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Why should I report an Issue with Transfer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OPERADORA DE PAGOS MOVILES DE MEXICO, S.A. DE C.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Transfer image 1 contact Transfer image 2

About Transfer

1. Genera códigos QR personalizados para pagar y cobrar en segundos. -Telefonía móvil, Luz, Agua, Gas, Gobierno, TV, internet, Ahorros, Créditos. -Códigos digitales, PlayStation, Spotify, Xbox y más.

2. Paga más rápido generando y escaneando códigos de barras o QR con Código Transfer.

3. Realiza todas tus operaciones bancarias desde tu celular, las 24 horas del día los 365 días del año.

4. Envía dinero a números celulares, tarjetas bancarias y cuentas CLABE (SPEI).

5. Además recibe notificaciones de cada transacción que realices.

6. Todos los movimientos que hagas se reflejan en tiempo real.

7. Tu dinero está completamente seguro.

8. Cada transacción necesita de tu contraseña, que sólo tú conoces. ¡Siempre es un gusto saber de ti! ¿Tienes dudas o sugerencias? , nuestros canales oficiales son a través del correo: transfer. aclaraciones@opm.

Transfer Customer Insights

1. Havd contacted the email address many times.This application really helps you to keep track and visualize all movements at any time, wherever you are.First 2 times recieved deposits no problem but the last two times wont even show the whole point is not having to go out to much now it seems i have to travel a hour to get to the bank to see whats going on.

2. Besides that, a bot answers everything inmediately and closes all the tickets.Tried to register and after it sent the six digit code to my cell, it would switch to an existing-code screen which I don't have.Use this app for all my money transfers from friends, family, my bank, and to pay bills.

3. SmhI installed the application update and now it turns out that I cannot even open the application, since it automatically takes me out and restarts the menu of my cell phoneask for a lot of permisions,sends data to whomknows, and then says it can't continue.

4. Love it it!I downloaded app, enter in my cell number, receive code, enter the code, then I get code is incorrect message.

5. No carga e ni me deja ver mi cuenta 😡😡😡😡😡😡 this app dose work I need my moneyEvery time when updating app, certain options disappear.

6. Every update its the same situation.

7. As is Telcel, sin límite.

Steps to Troubleshoot & Fix Transfer Issues

1. Fix Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Transfer: Restarting the app will resolve most errors.
  2. Update the Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "Transfer" » Open Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Transfer » click "UPDATE".
  3. Clear Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Transfer servers.
    1. On Android, goto Settings » Apps » Select "Transfer" » click Storage » click "Clear Cache".
  4. Check Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Transfer might not work.
  5. Uninstall and reinstall Transfer. If nothing else has worked, completely uninstall Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Transfer not working


2. Fix Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Transfer may not be able to connect to the Internet when running in the background.

Reported Issues