Contact Transfer Customer Service

Why chat with our AI Transfer Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Transfer.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Havd contacted the email address many times.This application really helps you to keep track and visualize all movements at any time, wherever you are.First 2 times recieved deposits no problem but the last two times wont even show the whole point is not having to go out to much now it seems i have to travel a hour to get to the bank to see whats going on.

2. Besides that, a bot answers everything inmediately and closes all the tickets.Tried to register and after it sent the six digit code to my cell, it would switch to an existing-code screen which I don't have.Use this app for all my money transfers from friends, family, my bank, and to pay bills.

3. SmhI installed the application update and now it turns out that I cannot even open the application, since it automatically takes me out and restarts the menu of my cell phoneask for a lot of permisions,sends data to whomknows, and then says it can't continue.

4. Love it it!I downloaded app, enter in my cell number, receive code, enter the code, then I get code is incorrect message.

5. No carga e ni me deja ver mi cuenta 😡😡😡😡😡😡 this app dose work I need my moneyEvery time when updating app, certain options disappear.

6. Every update its the same situation.

7. As is Telcel, sin límite.

1. Fix Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Transfer: Restarting the app will resolve most errors.
2. Update the Transfer App. Here is how:
   1. On Android goto PlayStore » Search for "Transfer" » Open Transfer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Transfer » click "UPDATE".
3. Clear Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Transfer servers.
   1. On Android, goto Settings » Apps » Select "Transfer" » click Storage » click "Clear Cache".
4. Check Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Transfer might not work.
5. Uninstall and reinstall Transfer. If nothing else has worked, completely uninstall Transfer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Transfer not working

2. Fix Transfer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Transfer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Transfer may not be able to connect to the Internet when running in the background.