Published by Crypto Lab

Report an issue with Coin Market.
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Why should I report an Issue with Coin Market: cryptocurrency news, ICO, Ethereum?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Crypto Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Coin Market Customer Insights

1. REASON : it tells exact time in Australia time zone with FULL screen option, no wasted real estate on screen! But recommend make "get rid of ads" upgrade easier, should be right next to the ads themselves! Annoying to spend 10 minutes looking for how to spend $5 to get rid of ads, still haven't worked it out.Hi, for some reason the new update doesn't show the price or connects on my wifi connection, only when I change to data network.

2. The portfolio is lacking and I find that there are other apps out there that fulfill that space much better than this app Great app for general news and price overview but not much else.

3. If you have a personal portfolio, you can easily define your "favourites" list for quick and easy reference to prices, news, and other information.

4. Lost confidence in the app to display true value.Good collection of news articles from various sources to help keep you informed.

5. The app shows updated information and prices about each coin, providing valuable details for anyone interested in this market.

6. Plus I preferred the simple view of the previous version, just the price- maybe add the options to remove all the extra features like removing the unnecessary chart, 1h, 1d, 7d.

7. Please update.Love the chart accuracy, with minimal data smoothing! It helps me to better understand the market.

8. Also some coins say $0 in the portfolio, even if you can view the correct chart of the coin.

9. Still love it though.The portfolio graph has become unusable with so many fluctuations in false value.

10. Now need to find some other app.Was good before introducing ads, that ignore your phone volume setting.

11. Uninstalled as a graph without an accurate/correct timeline is uselessReally easy to use app with loads of up to date news.

Steps to Troubleshoot & Fix Coin Market Issues

1. Fix Coin Market Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coin Market: Restarting the app will resolve most errors.
  2. Update the Coin Market App. Here is how:
    1. On Android goto PlayStore » Search for "Coin Market" » Open Coin Market: cryptocurrency news, ICO, Ethereum » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coin Market » click "UPDATE".
  3. Clear Coin Market: cryptocurrency news, ICO, Ethereum app cache: Clearing cached data will force your app to retrieve the latest data directly from Coin Market servers.
    1. On Android, goto Settings » Apps » Select "Coin Market: cryptocurrency news, ICO, Ethereum" » click Storage » click "Clear Cache".
  4. Check Coin Market app permissions. If any of these permissions required to use your device's features are disenabled, Coin Market might not work.
  5. Uninstall and reinstall Coin Market. If nothing else has worked, completely uninstall Coin Market then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coin Market not working


2. Fix Coin Market Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coin Market be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coin Market not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coin Market may not be able to connect to the Internet when running in the background.

Reported Issues