Published by Credit Karma, Inc. on Nov 21, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Intuit Credit Karma?



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Why chat with our AI Intuit Credit Karma Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Intuit Credit Karma.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Better with the major banks and apps they offer, as some of the banking apps are finance technology but other major banks actually provide the accounts.The app is useful as an easy way to glance at your credit score and learn a little bit about what can affect your score.

2. It hasn't picked up on credit card payments made (although it knows we are current on the payments) and the score it shows is over 30 points lower than my actual score (I only found out when I applied for a loan and got the actual credit report afterwards).

3. When an app becomes more annoying than helpful... I delete it!! Fix it!I find this app increasingly frustrating when I get notifications like, "click here to see which of your credit cards hasn't been used in 12 months", and doing so leads me to a general landing page.

4. it's completely free for every service they offer and the app is very easy to navigate and a straight forward way to manage and monitor; your credit score's, your open accounts, bills, your online privacy and so much more.

5. It is good for keeping track of a couple credit bureaus, but for some reason the 2 scores they show me are 760, and my fico score, which is not shown by the app, is 719.

6. I'm sure it's a good thing for ballpark figures, but it is in the market as ads for financial services like loans and insurance.So easy to navigate and conquer the world of credit with the help of Credit Karma.

7. This has happened on numerous occasions for different notification typesI have been using credit karma for years, and I used to LOVE it.

8. I used to be able to simulate paying down my debts and the effect it would have on my credit score, but it's gone now.

9. And I don't know why my credit history is too new, btw, when I've had credit cards for around 20 years.This app is very efficient and provides detailed and accurate information at no cost to the user.

10. I like to receive notifications to be apprised of changes to my credit report, but this app goes overboard.

11. Everything else you can get for free from either you bank or from pulling to credit every year.Been using the app for years and I like it.

Steps to Troubleshoot & Fix Intuit Credit Karma Issues

1. Fix Intuit Credit Karma Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intuit Credit Karma: Restarting the app will resolve most errors.
  2. Update the Intuit Credit Karma App. Here is how:
    1. On Android goto PlayStore » Search for "Intuit Credit Karma" » Open Intuit Credit Karma » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intuit Credit Karma » click "UPDATE".
  3. Clear Intuit Credit Karma app cache: Clearing cached data will force your app to retrieve the latest data directly from Intuit Credit Karma servers.
    1. On Android, goto Settings » Apps » Select "Intuit Credit Karma" » click Storage » click "Clear Cache".
  4. Check Intuit Credit Karma app permissions. If any of these permissions required to use your device's features are disenabled, Intuit Credit Karma might not work.
  5. Uninstall and reinstall Intuit Credit Karma. If nothing else has worked, completely uninstall Intuit Credit Karma then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intuit Credit Karma not working


2. Fix Intuit Credit Karma Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intuit Credit Karma be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intuit Credit Karma not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intuit Credit Karma may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by ROXANNE EDDINS

Unable to log on after many years for some reason. No help phone number. Reset procedures do not work. Keeps circling back to log on which isn't working. I have moved out of the US. Am using secure internet in my home outside of US. Maybe this has something to do with inability to log on. Need to log on because recent fraudulent activity has occurred with my credit.

— 2 years ago by latrelle smith

I can't access my account I need my phone number updated to 8704955952

— 3 years ago by Leslie Renfro

Someone opened up an account in my name and now I can’t open up my own account