Published by Credit Karma, Inc. on Jul 6, 2023

Report an issue with Intuit Credit Karma.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Chat with our AppContacter AI Support

Why should I report an Issue with Intuit Credit Karma?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Credit Karma, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Intuit Credit Karma image 1 contact Intuit Credit Karma image 2

About Intuit Credit Karma

1. • Check your free credit scores – Learn what affects your credit scores and how you can take control. • Credit Karma Money™ Spend – A checking experience* with Early Payday. • Credit Karma Money™ Save – No fees with this interest-bearing savings account. • Approval Odds** – See personalized offers and know your chances of approval for a personal loan or credit card before you apply. • Credit card choices – Browse great credit card offers based on your unique credit profile. • Auto savings and more – Tune up your auto loan, see about saving on insurance, see open recalls and find vehicle records. • Karma Drive – Track your safe driving score to see if you can unlock lower car insurance rates. • Home sweet home – Calculate how much home you could afford, compare home loan offers and get a mortgage pre-qualification letter. • Personal loan shopping – Whether you want to refinance credit card debt or borrow for an expense, you can compare personal loan offers on Credit Karma. • Free ID monitoring – Check your free reports to spot potential identity theft and get tips for keeping your personal information safer. • Free credit monitoring – Get credit alerts when we see important changes happen to your Equifax or TransUnion credit reports.

2. Credit Karma determines Approval Odds by comparing your credit profile to other Credit Karma members who were approved for the personal loan, or whether you meet certain criteria determined by the lender.

3. You can see personal loan offers on the Credit Karma personal loan marketplace from third party advertisers from which Credit Karma receives compensation.

4. All loan offers on Credit Karma require your application and approval by the lender.

5. Loan services offered through Credit Karma Offers, Inc.

6. Credit Karma members are shown offers with Outstanding Approval Odds** when available to them.

7. Rates are subject to change without notice and are controlled by our third party advertisers, not Credit Karma.

8. Mortgage products and services offered through Credit Karma Mortgage, Inc.

9. Download the Credit Karma app and create your own karma today. *Banking services provided by MVB Bank, Inc. , Member FDIC.

10. The following example assumes a $15,000 personal loan with a four year (48 month) term. For APRs ranging from 5. 4% to 35. 99%, monthly payments would range from $349 to $594.


Intuit Credit Karma Customer Insights

1. Better with the major banks and apps they offer, as some of the banking apps are finance technology but other major banks actually provide the accounts.The app is useful as an easy way to glance at your credit score and learn a little bit about what can affect your score.

2. It hasn't picked up on credit card payments made (although it knows we are current on the payments) and the score it shows is over 30 points lower than my actual score (I only found out when I applied for a loan and got the actual credit report afterwards).

3. When an app becomes more annoying than helpful... I delete it!! Fix it!I find this app increasingly frustrating when I get notifications like, "click here to see which of your credit cards hasn't been used in 12 months", and doing so leads me to a general landing page.

4. it's completely free for every service they offer and the app is very easy to navigate and a straight forward way to manage and monitor; your credit score's, your open accounts, bills, your online privacy and so much more.

5. It is good for keeping track of a couple credit bureaus, but for some reason the 2 scores they show me are 760, and my fico score, which is not shown by the app, is 719.

6. I'm sure it's a good thing for ballpark figures, but it is in the market as ads for financial services like loans and insurance.So easy to navigate and conquer the world of credit with the help of Credit Karma.

7. This has happened on numerous occasions for different notification typesI have been using credit karma for years, and I used to LOVE it.

8. I used to be able to simulate paying down my debts and the effect it would have on my credit score, but it's gone now.

9. And I don't know why my credit history is too new, btw, when I've had credit cards for around 20 years.This app is very efficient and provides detailed and accurate information at no cost to the user.

10. I like to receive notifications to be apprised of changes to my credit report, but this app goes overboard.

11. Everything else you can get for free from either you bank or from pulling to credit every year.Been using the app for years and I like it.

Steps to Troubleshoot & Fix Intuit Credit Karma Issues

1. Fix Intuit Credit Karma Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Intuit Credit Karma: Restarting the app will resolve most errors.
  2. Update the Intuit Credit Karma App. Here is how:
    1. On Android goto PlayStore » Search for "Intuit Credit Karma" » Open Intuit Credit Karma » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intuit Credit Karma » click "UPDATE".
  3. Clear Intuit Credit Karma app cache: Clearing cached data will force your app to retrieve the latest data directly from Intuit Credit Karma servers.
    1. On Android, goto Settings » Apps » Select "Intuit Credit Karma" » click Storage » click "Clear Cache".
  4. Check Intuit Credit Karma app permissions. If any of these permissions required to use your device's features are disenabled, Intuit Credit Karma might not work.
  5. Uninstall and reinstall Intuit Credit Karma. If nothing else has worked, completely uninstall Intuit Credit Karma then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intuit Credit Karma not working

2. Fix Intuit Credit Karma Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Intuit Credit Karma be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intuit Credit Karma not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intuit Credit Karma may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Unable to log on after many years for some reason. No help phone number. Reset procedures do not work. Keeps circling back to log on which isn't working. I have moved out of the US. Am using secure internet in my home outside of US. Maybe this has something to do with inability to log on. Need to log on because recent fraudulent activity has occurred with my credit.

    — by ROXANNE EDDINS 1 year ago

  • I can't access my account I need my phone number updated to 8704955952

    — by latrelle smith 1 year ago

  • Someone opened up an account in my name and now I can’t open up my own account

    — by Leslie Renfro 1 year ago