Published by Credit Karma, Inc. on Mar 7, 2024

Report an issue with Intuit Credit Karma.
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Why should I report an Issue with Intuit Credit Karma?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Credit Karma, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Intuit Credit Karma

1. • Insights: View all your linked accounts in one place and uncover new ways to improve your finances. • Free credit monitoring – Get alerted when your score changes, learn what affects your credit scores and get tips on how to improve. • Advanced Cards and Loan Marketplace: You can find the best credit card and personal loan offers for you and see the specific credit limits, exact loan amounts and rates you could get approved for. • Net Worth: Track your net worth, monitor your categorized monthly cash flow, find opportunities to save money and learn how to navigate complex financial decisions. • Credit Builder*: Boost a low score by an average of 21 points in 4 days. • Checking: Direct deposit your paycheck into your Credit Karma Money SpendTM account*** and you could access your paycheck up to two days earlier. • Drive Score: With a good drive score, you could save big on car insurance from a nationally trusted provider. And much, much more.

2. Members with a TransUnion credit score of 619 or below who opened a Credit Builder plan and had it reported on their TransUnion report saw an average credit score increase of 21 points in 4 days of activating the plan. ***Banking services provided by MVB Bank, Inc. , Member FDIC.

3. You can see personal loan offers on the Credit Karma personal loan marketplace from third party advertisers from which Credit Karma receives compensation.

4. Credit Builder plan is serviced by Credit Karma Credit Builder and requires a line of credit and savings account provided by Cross River Bank, Member FDIC.

5. All loan offers on Credit Karma require your application and approval by the lender.

6. Loan services offered through Credit Karma Offers, Inc.

7. Rates are subject to change without notice and are controlled by our third party advertisers, not Credit Karma.

8. Credit Karma members are shown offers with Outstanding Approval Odds** when available to them.

9. Credit Builder is not provided by MVB Bank. **A connected paycheck or one time direct deposit of $750 is required for activation.

10. Maximum balance and transfer limits apply. ****Early access to paycheck is compared to standard payroll electronic deposit and is dependent on and subject to payor submitting payroll information to the bank before release date.

11. The following example assumes a $15,000 personal loan with a four year (48 month) term. For APRs ranging from 5. 4% to 35. 99%, monthly payments would range from $349 to $594.

Intuit Credit Karma Customer Insights

1. Better with the major banks and apps they offer, as some of the banking apps are finance technology but other major banks actually provide the accounts.The app is useful as an easy way to glance at your credit score and learn a little bit about what can affect your score.

2. It hasn't picked up on credit card payments made (although it knows we are current on the payments) and the score it shows is over 30 points lower than my actual score (I only found out when I applied for a loan and got the actual credit report afterwards).

3. When an app becomes more annoying than helpful... I delete it!! Fix it!I find this app increasingly frustrating when I get notifications like, "click here to see which of your credit cards hasn't been used in 12 months", and doing so leads me to a general landing page.

4. it's completely free for every service they offer and the app is very easy to navigate and a straight forward way to manage and monitor; your credit score's, your open accounts, bills, your online privacy and so much more.

5. It is good for keeping track of a couple credit bureaus, but for some reason the 2 scores they show me are 760, and my fico score, which is not shown by the app, is 719.

6. I'm sure it's a good thing for ballpark figures, but it is in the market as ads for financial services like loans and insurance.So easy to navigate and conquer the world of credit with the help of Credit Karma.

7. This has happened on numerous occasions for different notification typesI have been using credit karma for years, and I used to LOVE it.

8. I used to be able to simulate paying down my debts and the effect it would have on my credit score, but it's gone now.

9. And I don't know why my credit history is too new, btw, when I've had credit cards for around 20 years.This app is very efficient and provides detailed and accurate information at no cost to the user.

10. I like to receive notifications to be apprised of changes to my credit report, but this app goes overboard.

11. Everything else you can get for free from either you bank or from pulling to credit every year.Been using the app for years and I like it.

Steps to Troubleshoot & Fix Intuit Credit Karma Issues

1. Fix Intuit Credit Karma Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intuit Credit Karma: Restarting the app will resolve most errors.
  2. Update the Intuit Credit Karma App. Here is how:
    1. On Android goto PlayStore » Search for "Intuit Credit Karma" » Open Intuit Credit Karma » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intuit Credit Karma » click "UPDATE".
  3. Clear Intuit Credit Karma app cache: Clearing cached data will force your app to retrieve the latest data directly from Intuit Credit Karma servers.
    1. On Android, goto Settings » Apps » Select "Intuit Credit Karma" » click Storage » click "Clear Cache".
  4. Check Intuit Credit Karma app permissions. If any of these permissions required to use your device's features are disenabled, Intuit Credit Karma might not work.
  5. Uninstall and reinstall Intuit Credit Karma. If nothing else has worked, completely uninstall Intuit Credit Karma then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intuit Credit Karma not working


2. Fix Intuit Credit Karma Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intuit Credit Karma be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intuit Credit Karma not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intuit Credit Karma may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Unable to log on after many years for some reason. No help phone number. Reset procedures do not work. Keeps circling back to log on which isn't working. I have moved out of the US. Am using secure internet in my home outside of US. Maybe this has something to do with inability to log on. Need to log on because recent fraudulent activity has occurred with my credit.

    — by ROXANNE EDDINS 1 year ago

  • I can't access my account I need my phone number updated to 8704955952

    — by latrelle smith 2 years ago

  • Someone opened up an account in my name and now I can’t open up my own account

    — by Leslie Renfro 2 years ago