Published by Citibank NA Philippines on Feb 13, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Citibank PH collects from your device

  1. precise location (GPS and network-based)
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. run at startup
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet


1. Delete Citibank PH Account through Email

There are 2 methods to get your data (and account) deleted by Citibank PH:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Citibank PH account remove Citibank PH account


Now you understand what the Law says, Send your Request directly to Citibank PH using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Citibank PH to delete your account/data:


  1. To delete your Citibank PH account, contact Citibank PH via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Citibank PH of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to ph.mobileapp@redacted... Login to see email.



2. How to Delete Citibank PH on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Citibank PH".


3. Delete Citibank PH on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Citibank PH" and Click "Uninstall".



7 details about Citibank PH app

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1. The trademarks "Citi", "Citibank", "Citigroup", the Arc design and all similar trademarks and derivations thereof are used temporarily under license by Union Bank of the Philippines from Citigroup Inc.

2. Citibank, N.A., Philippine Branch, has transferred ownership of its consumer banking business to Union Bank of the Philippines with effect from August 1, 2022.

3. Bank anytime, anywhere through your phone with the Citi Mobile® App.

4. You can download the app to your smartphone to access your account details and latest Citi offers in an instant.

5. With the Citi Mobile® App, you can manage your finances anytime.

6. and related group entities.

Liked Citibank PH? you may also like other Finance apps like Citibank UAE; Citibank HK – Mobile Banking; Citibank RU; Citibank SG;

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