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Why should I report an Issue with FloatMe: Budget & Cash Advance?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of FloatMe to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FloatMe: Budget & Cash Advance
1. We accomplish this by bridging small cash gaps with Floats and a suite of tools designed to help members earn, manage, and save money. * Membership costs $3. 99/month and provides access to FloatMe's suite of financial products and services.
2. Membership is required to request cash advances; approval of your request is not guaranteed. Membership costs $3. 99/month and provides access to FloatMe's suite of financial products and services.
3. Example 2: If you accept a $50 Cash Advance to your external account using the optional instant delivery for a $5 delivery fee, then your total repayment amount will be $55.
4. FloatMe uses Plaid Portal to securely connect your bank accounts with 256-bit bank-level security to keep your information and money safe.
5. Get fast cash advances directly to your bank account and more by becoming a member. * No credit checks. No interest.
6. Example 1: If you accept a $50 Cash Advance to your external account via ACH, there is a $0 transfer fee and your total repayment amount will be $50.
7. Meet FloatMe, your Best Financial Friend designed to help you get, manage, and save money.
8. As of October 1, 2023, Cash Advances or "Floats" are not available to Connecticut residents.
9. Once you're a member, request Floats at no cost and receive funds in your bank account in 3 days or less. Need funds immediately?
10. We are NOT a payday loan, cash loan, or personal loan app, nor an app to borrow money.
11. FloatMe launched in early 2020 with a mission to guide millions of Americans to achieve financial prosperity.
FloatMe Customer Insights
1. In the reply?First time using it ease of use: 5/5 -was able to get into it quick, got them to advance me in less than 5 minutes from setting up an account Amount advanced: 3/5 -was only able to get 20 dollars, put of what looks to be a max of 50.
2. Yes, you start out at $10 or $20, but once they see you're a loyal customer, I can only assume it will go up from there 😊 Thank you! Edit: By paying on time, my limit has doubled! Definitely recommend!Very poor customer service experience! It takes forever to hear back then they make you keep the service with no option for immediate cancellation.
3. Contacted customer service just to be told they couldn't help.Nothing major, but once you establish an account with the app, it's always provided me with a quick $20 that I can borrow and pay back at a later date.
4. The good thing is that you won't get stuck in a cycle if borrowing a hundred or more dollars, to pay it back on payday, only to need to borrow it again.I have not been able to log into this app for 2 months.
5. This app is a joke it doesn't work don't waste your time or money!So easy! Very fast and efficient! I just signed up and was already able to get some cash.
6. To date I've received three Advances of $20 each time and I'm wondering if they have a tier level that allows increased cash advances; based on on-time repayments.The app is a joke.
7. The $4.00 instant delivery fee should be less on a $20 cash advance, but you do have the option for free delivery if you're able to wait 2-3 days.
8. I would caution new users about the $20 float since they add a $4 fee, which makes it $24.00 that you pay back, but it's within 2 hours, so it's relatively fast payout.This app is okay for a very small cash advance.
9. Customer service still has no response!Very Possible security risk!! I have had float me previously however it used to be under a different app name.
10. Been using the app for over a year with no problems but now all the sudden for the past two months it won't let me float even though I'm still paying the membership fee.
11. However, it takes into account your credit rating & payback history too as to what you are able to borrow.
Steps to Troubleshoot & Fix FloatMe Issues
1. Fix FloatMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart FloatMe: Restarting the app will resolve most errors.
- Update the FloatMe App. Here is how:
- On Android goto PlayStore » Search for "FloatMe" » Open FloatMe: Budget & Cash Advance » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for FloatMe » click "UPDATE".
- Clear FloatMe: Budget & Cash Advance app cache: Clearing cached data will force your app to retrieve the latest data directly from FloatMe servers.
- On Android, goto Settings » Apps » Select "FloatMe: Budget & Cash Advance" » click Storage » click "Clear Cache".
- Check FloatMe app permissions. If any of these permissions required to use your device's features are disenabled, FloatMe might not work.
- Uninstall and reinstall FloatMe. If nothing else has worked, completely uninstall FloatMe then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing FloatMe not working
2. Fix FloatMe Server issues & Internet Connection
- Check network connection: An unstable Internet will make FloatMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to FloatMe not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, FloatMe may not be able to connect to the Internet when running in the background.
Reported Issues
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Today your app taken money off the card 3 times and it was not authorized so I want my money back and cancel your subscription
— by Michelle Porter 1 year ago -
157536046335 account number
122235821 routing number
can you make my payment— by jacob c christman 1 year ago -
Sent emails when I tried to sign up and use float me but a friend of mine phone was dead named kenisha Richardson used my phone and some kind of way her name is connected to my email and it has her banking account and all her info is in my phone I need that removed so I can use my damn phone my damn email and my damn bank to get a float I sent a uploaded a picture of my ID I sent numerous emails and I'm getting no response y'all owe me an explanation and whenever you do fix this issue you owe me a big time flow because you calling me kenisha and I'm a whole goddamn man and I take that as disrespecting I didn't told you all the hundred times I could see the first couple times but if you're looking to emails you see so please fix it as soon as possible like right now and get back with me
— by Wendell O Amprey 1 year ago -
I had 1.99 taken out my account I don't use your servixes
— by Karlissa koonce 1 year ago -
Why I am blocked
— by Hilda 2 years ago -
I am new to this app I am trying to see if I can request an advance of $50 yet I'm having difficult time registering can you assist me
— by Don Cummings 2 years ago -
I need to unlink my Truist account and link my new bank account but Plaid isn’t allowing me to get to the screen where I can pick a bank to login to.
— by Andrew Godwin 2 years ago -
I need to uninstall my bank info and reinstall in my account but I can't get past the warning as soon as I log in, it says to reconnet through plaid but I need to update on floatme.
— by Rachael Elson 2 years ago -
I need my phone number. Updated immediately been trying for over a week now
— by Kayla Woods 2 years ago -
by the way, I will add $10.00 for every day I don’t receive my money back until it’s given back
— by David 2 years ago -
You guys took a $10.00 subscription fee from me but never sent me the $35.00!!!! I want my money back NOW Or I’ll get my lawyer involved!!!
— by David 2 years ago -
I would like to reactivate my account
— by Matthew Musser 2 years ago -
Why does it say contact support when u don't have no number and I got accepted for the float for the amount of $20
— by Edwin Velazquez 2 years ago -
I have not received my $20 instafloat I requested on 02/20/2022 it is now 02/22/2022 still have no received.
— by Justin Sharp 2 years ago -
Can't login to account because there's an issue with my bank connection, when I try to fix it says my username is wrong because I changed it recently and that I might have to unlink my bank, but I can't because I can't log in
— by Devin Fitzhugh 2 years ago -
I have a confirmation Email that subscription was canceled as I have requested, however, why was I charged today!? I want my money back and I was my subscription canceled!
— by Hope 2 years ago -
My account is being charged $1.99 even though I have long canceled my subscription and deleted my account, I have never taken money out buts taking money away. Stop this bullshit please.
— by Jamarion Lewis 2 years ago -
Please delete my account you took out $1.99 and can't use the app
— by Matt Snowden 2 years ago -
I have been trying so freaking hard to update my bank info an I can't even get into my float me account past my old bank helppooo
— by Natashia Roop 2 years ago -
I changed my bank information recently so it’s asking me to unlink and link my account what account and how do I do that please hurry I need a $50.00 float
— by Ed strano 3 years ago -
I’m having trouble connecting my bank account it’s telling me to unlink and link something again how do I do that?
— by Ed strano 3 years ago -
Iv been trying for a week now to change n reset my password it won't send me an email to be able to do so and even with my bank account linked you won't let me get an advance
— by Julie Jacobs 3 years ago -
Delete my account and all my information
— by Kimberly Monique Quarterman 3 years ago -
I am being charged twice each time my float is due ,I pay it back one day early but still get charged on due date that is 40 dollars taken out
— by sandra king 3 years ago -
I need to unblock my account please and quickly
— by Autum 3 years ago -
I’m having a hard time updating my bank information
— by Michael Tompa 3 years ago -
I recently changed my bank account information and im having trouble paying the bill because of it
— by Michael Tompa 3 years ago -
I never used any money from float me my fcu account always apear negative 41.00 and I have did 2 dispute at my bank and it keep taking money out my account
— by Cheryl Williams 3 years ago -
My advance was never received and I'm still being charged for it along with all the service fees.
— by Brandon OConnor 3 years ago -
Cant enter my app
— by Julian Galan 3 years ago -
I can’t access my FloatMe account
— by Jason Rouser 3 years ago -
I need my email updated. The email I have on file is wrong. I need to update my bank account. The account I have on file no longer is opened.
— by Alisha Hayslett 3 years ago -
I tried using the app and it says I’m blocked. I’ve passed the 60 day cool off period. Could they please re-activate my account?
— by Robert mcallister 3 years ago -
My account is saying user blocked
— by Shanella Lane 3 years ago -
im locked outta my other account got new number and email and wnt connect my bank cuz itsconnected to other acc
— by brandon smith 3 years ago -
It keeps telling me you lost contact with my bank, but you just took out the pay back…. I can’t get into the app!!!!
— by Christen Buchholtz 3 years ago -
Why did I get charged
— by Sharon Maney 3 years ago -
The app said.. User blocked... Why is that??
— by Traven Sanders 3 years ago -
It says my bank information is wrong but it is not and I don’t know what to o
— by Carolina McClellan 3 years ago -
Why can't I get a float my employer has been the same for 3 years of deposits
— by Tiffany C Mathews 3 years ago -
I need to switxh my bank account
— by DAPHNIE FREEMAN 3 years ago -
I can't sign into the app because it ask me to connect my bank account and my account is already connected
— by Shannon Leigh Fields 3 years ago -
I have my phone reset but when tried login i couldnt cause my phone number
— by Jolinda Goldsmith 3 years ago -
I need to change my bank please
— by Miranda Brady 3 years ago -
I need some one to contact me ASAP
— by Tiwana 3 years ago -
I had a code sent to my phone number from , it says float me?I'm trying to find out what it is and if someone is trying to get into my personal info, because I had my license and debit cards stolen a few days ago .my number is 918-871-1950 , if someone could check into this?
— by Maemee Jackson 3 years ago -
I was trying to get a loan for $200.00 for a past due bill.
— by Carol Eagleton 3 years ago -
Every time i put my phone number in it's said i have account but i don't have a c at the end of my Gmail.
— by Carol Eagleton 3 years ago -
I need to switch my bank account info
— by Melissa Reilly 3 years ago -
Keeps saying user blocked, would like to know why.
— by Brice Butgereit 3 years ago -
Can you unlink my account (link broken) and send a new link? App keeps saying invalid username
— by Antonio Thomas 3 years ago -
Why won’t it let me log in on the app it says my account is blocked
— by John Bryant 3 years ago -
I can’t login it says user blocked?
— by Priscilla Melendez 3 years ago -
Charging me 1.99 a month but my user is blocked.
— by Corey 3 years ago -
Still charging me 1.99 a month when my “user is blocked” I deleted my account. Fix it.
— by Corey 3 years ago -
You took 1.99 out of my bank account! I don’t use your services! And I have never used your services! I Would like this money refused and this account closed! I do not wish to use any services at all! You should not be drafting anything from my account!
— by Charlotte Loy 3 years ago -
I need you to allow my phone number to work again for some reason it keeps saying that it's connected to another account but I don't think that's accurate at all so if you could release my number or tell me why it's connected to another account that be great my number is 360-523-5348. kshearon2287@redacted
— by Kevin A Shearon 3 years ago -
Was my account charged 24.99 twice within a matter of days?
— by JoAnn Ciccotti 3 years ago -
float me wont update my acct to show recent deposits so i can get a cash advance
— by Nannette Perkins 3 years ago -
Hi my name is Sweden today I checked my bank account this name FloatMe took $10 from me and I didn’t even have an account of it I don’t even know what FloatMe is how can I get my refund back
— by Sweden 3 years ago -
It's saying my bank account is a duplicate how to fix
— by Matt 3 years ago -
When I try to log onto my account it says "user is blocked" please help.
— by Efrain Sanchez 3 years ago -
I need to cancel my membership. I only tried to use your app to access a loan, but your agency was unable to access my bank for a loan. I did not use the app, but now you are charging my account. I would like a refund of the $1.99 and I would like to cancel this account. I can't seem to log back into this account so I am writing you here
— by gretchen harvey 3 years ago -
Please contact me re cannot sign in
— by Diane Potenza 3 years ago -
Every time I try to set up my account it tells me it’s attached to another account and I don’t know how to fix it
— by Jeannie Stewart 3 years ago -
Can't log in being block
— by Tou Yang 3 years ago -
I want to use this app please can you fix it float me
— by Matt damon 3 years ago -
Need to update my banking information
— by Leonard Cooper 3 years ago -
I'm being charged a monthly fee of 1.99 when I've been stop using your app and I owe nothing I also cancelled this app and yall still charging me I've got a lawyer involved cause you all keep taking money out my account every month for something I unsubscribed to months ago so I ask of you to please stop it or I will have choice but to sue thank you
— by Mini D Saunders 3 years ago -
I'm being charged a monthly fee
— by Mini D Saunders 3 years ago -
I cannot reset my password. The email will not send
— by Holly pepin 3 years ago -
THIS IS MY 5th email to yoi with no response. You have blocked my account because i entered password wrong. I have been writing you ever since with no luck. I dont feel comfarteble you having all my bank information and I cant even log in or make a new account. PLEASE HELP ASAP !!!!!!! i tried to update the password but nothing helped. still says my account i locked. AGAIN this is my 5TH EMAIL TO YOU
PLEASE HELP ASAP— by Sofia Mosiashvili 3 years ago -
I want my money back and stop taking money out or I will get a lawyer!
— by Sheri Schmidt 3 years ago -
How do I become unblocked?
— by Jessie 3 years ago -
Having trouble reconnecting my bank account to my app it won’t let me enter my app to do anything
— by James 3 years ago -
App won't let reset my password
— by RON REED 3 years ago -
Cancel my account now and stop charging me money you are robing me
— by Juli Echeverri 3 years ago -
Please help my account got blocked
— by Sofia Mosiashvili 3 years ago -
Can't log into account
— by Tangela Overstreet 4 years ago -
I applied for 50 got 10
— by Alice F Runyon 4 years ago -
The app is not working. It is asking me to loving and then it just keeps loading and it does nothing else. It took my payment on time but the app won’t work
— by La'Keisha Harmon 4 years ago -
Can't log in. Says bank information is wrong but it isn't.
— by Antonio Mangual 4 years ago -
Hello, I don't really use the service. Could you guys close my account please:)
— by Bryce 4 years ago
