Contact Trust Customer Service

Why should I report an Issue with Trust: Crypto & Bitcoin Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SIX DAYS LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Trust Wallet supports 10+ million digital assets, non-fungible tokens (NFTs), 100+ blockchains, and allows you to connect safely to thousands of Web3 dApps.

2. Trust Wallet supports 100+ blockchains, and 10+ million assets including Bitcoin (BTC), Ethereum (ETH), Solana (SOL), (XRP) XRP, Cardano (ADA), Bitcoin Cash (BCH), BNB (BNB), Polygon (MATIC), Avalanche (AVAX), zkEVM, zkSync Era, and more.

3. Trust Wallet is already “trusted” and used by 140 million people, and is the easiest way to store, send and receive digital assets, manage your NFT collection, explore DeFi, GameFi, and the metaverse.

4. As a secure self-custody crypto wallet, Trust Wallet allows you to take complete control of your crypto assets.

5. Ready to turn your mobile device into your go-to Bitcoin Wallet, NFT Wallet, and crypto wallet for thousands of other digital assets?

6. With a self-custody wallet like Trust Wallet, you’re always in complete control of your digital assets.

7. Trust Wallet is a multi-chain self-custody cryptocurrency wallet and secure gateway to thousands of Web3 decentralized applications (dApps).

8. If you’re already a Trust Wallet Browser Extension user, you can quickly import your wallet to move between mobile and desktop seamlessly — and if you’re new to Trust Wallet, we’ll help you get started quickly and securely.

9. Trust Wallet is used by over 140 million people worldwide and supports multiple languages.

10. Instantly turn your mobile device into a powerful self-custody Web3 wallet and gateway to thousands of dApps.

11. Use the app as your bitcoin wallet, NFT wallet, or crypto wallet for millions of assets.

1. My biggest complaint is after each update I have to go back through and hide all the scam coins that have been sent to me, wasn't a big deal at first but after a couple years, I'll say it is pretty annoying! I'd still recommend this wallet over others.The swaps are minimal, their own native token isnt able to be swapped to on the BEP-20 it's still only available on the old BEP-2.

2. I would really like for a dev to reach out and help me solve this problem, as I do have a decent amount of coins on this app that I was trying to keep there until more exchanges are able to hold some of the coins.Great tool with a lot of fun stuff but also a lot of problems.

3. It's so frustrating when you want to make a speedy transaction but Trustwallet won't let you because the smart contract permissions won't pop up to approve.This was my first wallet.

4. Sometimes on high volume days, Trust Wallet has its own specific problem of not sending transactions to the blockchain.

5. Thank you to the Trust team for providing a great wallet.Best crypto wallet.

6. Usually it's resolved using wallet connect instead of the dapp browser.

7. However I went to log on the other day for the first time in a while and I got to the page where it displays all my coins, and it is completely broken.

8. After about a month it did show in my wallet, not sure what they did to fix it or if they did anything, maybe an update 🤷🏾 ♂️.

9. I like the use of other apps while in the wallet without having to switch to a computer.This app is poorly designed.

10. The Staking option and built in Dapp browser keeps TrustWallet as a contender in the top 10 wallets available.

11. Multiple currencies are easy and simple to add to the wallet.

1. Fix Trust Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trust: Restarting the app will resolve most errors.
2. Update the Trust App. Here is how:
   1. On Android goto PlayStore » Search for "Trust" » Open Trust: Crypto & Bitcoin Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trust » click "UPDATE".
3. Clear Trust: Crypto & Bitcoin Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Trust servers.
   1. On Android, goto Settings » Apps » Select "Trust: Crypto & Bitcoin Wallet" » click Storage » click "Clear Cache".
4. Check Trust app permissions. If any of these permissions required to use your device's features are disenabled, Trust might not work.
5. Uninstall and reinstall Trust. If nothing else has worked, completely uninstall Trust then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trust not working

2. Fix Trust Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trust be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trust not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trust may not be able to connect to the Internet when running in the background.