How to Delete Citi Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data Citi collects from your device

1. read your contacts
2. approximate location (network-based)
3. precise location (GPS and network-based)
4. directly call phone numbers
5. read phone status and identity
6. read the contents of your USB storage
7. modify or delete the contents of your USB storage
8. read the contents of your USB storage
9. modify or delete the contents of your USB storage
10. take pictures and videos
11. view Wi-Fi connections
12. read phone status and identity
13. view network connections
14. change network connectivity
15. allow Wi-Fi Multicast reception
16. full network access
17. run at startup
18. control vibration
19. prevent device from sleeping
20. full license to interact across users
21. receive data from Internet

1. Delete Citi Account through Email

There are 2 methods to get your data (and account) deleted by Citi Mobile®:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Citi using the form below:

Alternatively, you can follow these steps below to get Citi to delete your account/data:

1. To delete your Citi account, contact Citi via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Citi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to Mobile.Metrics.US@redacted... Login to see email.

2. How to Delete Citi on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Citi Mobile®".

3. Delete Citi on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Citi Mobile®" and Click "Uninstall".

1. J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions.

2. **Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

3. Review our privacy notice at and our notice at collection at to learn more about privacy at Citi.

4. Your trust and confidence in how we collect, use, and share information about you is a priority.

5. * Features are available today on a limited basis.

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