how to cancel Citi Mobile®

How to Cancel Citi

Published by Citibank N.A. | Updated: Apr 29, 2022



Learn all the steps and procedures to cancel your Citi Mobile® subscription - on iPhone, Android, Paypal or directly on their website. End your Citi Mobile® subscription here.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via email
  5. Cancel online
  6. Similar apps


cancel Citi Mobile® subscription   cancel Citi Mobile® subscription 2


Cancel Citi Subscription on iPhone & iPad


Steps to cancel Citi Mobile® subscription on your iOS device:

  1. On your phone, click "Settings".
  2. Next, open your Apple ID profile by tapping the icon with your name on it.
  3. From the profile page, click the "Subscriptions" menu.
  4. Look through the list and click on "Citi Mobile®".
  5. Click the "Cancel Subscription" button at the end of the page.
  6. Confirm that you want to cancel your subscription. Once you click this "cancel" button, the process of canceling Citi Mobile® subscription is complete!

Another way to cancel Citi Mobile® subscription is from the Apple App Store. Here is how:

  1. Click the Appstore application and tap your profile.
  2. From your accounts page, click Subscriptions.
  3. Select the active subscription you want to end.
  4. Click "Cancel Subscription".


Cancel Citi Subscription on Android


To cancel your active Android subscriptions, here are some steps to follow:

  1. Launch the PlayStore app from your phone's home screen.
  2. On the left-hand side of the screen, click the hamburger menu icon beside the search bar.
  3. From the list, select "Subscriptions".
  4. Tap on "Citi Mobile®" and click "Cancel Subscription".
  5. You will be asked why you want to cancel your subscription. Choose any option. You can decline to answer
  6. Your subscription to Citi will now be canceled.


Cancel Citi Subscription on PayPal

If you signed up to Citi Mobile® via Paypal, Paypal helps you cancel directly from your Paypal account. Here is how:

  1. Sign in to your PayPal Account.
  2. Click "Settings "" from the top of your account page.
  3. Select "Payments".
  4. Click "Manage Automatic Payments".
  5. Under Automatic Payments tab, you will see Citi Mobile®. Click it
  6. Click "Cancel" button
  7. You are now unsubscribed from Citi


Cancel Citi via Email

You can cancel the service by contacting Citi Mobile® via email. Here is how to handle the email cancelation request:

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Shoot your email to [email protected] Login to see email.

Alternatively, you can directly Request Citi to cancel your subscription. Ask their customer service to cancel your Subscription using the form below:

Already have an account? Login here


Cancel Subscription Directly on Citi's Website

Another way of canceling Citi Mobile® subscriptions is to do it from their website. This will help if you don't have the Citi Mobile® app installed on your smartphone or have deleted it. Here is how to cancel:

  1. Visit their website - http://www.citibank.com and login to your account.
  2. Goto your profile or account page.
  3. Click "Billings" or "Subscriptions" or other similar alternatives to see a list of your options.
  4. "Cancel" your subscription.



About Citi Mobile® App

Simpler All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts Card Replacement: Request a new card if your original is lost, stolen or damaged Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.** Mobile Check Deposit: Quickly and easily deposit checks from your mobile device Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you Account Information: View your statements, check balances and recent activity Make same-day or scheduled payments easily Smarter Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances Spending insights*: Track your spending habits and trends across your accounts Bill management*: View and manage your bills, and recurring payments in one place FICO® Score : Citi credit card customers can view their FICO® Score for free Make payments including automatic payments, and transfers and manage payees Dispute credit card transactions if ever needed and track the status Stay informed with Account Alerts: Choose the alerts you want and even when you want them Change your credit card due date: Ch...

cancel Citi Mobile® subscription   cancel Citi Mobile® subscription 2

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