Published by Brigit on Nov 8, 2024

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Why should I report an Issue with Brigit: Borrow & Build Credit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Brigit to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Brigit: Borrow & Build Credit image 1 contact Brigit: Borrow & Build Credit image 2

About Brigit: Borrow & Build Credit

1. Example $100 cash advance: Sent via ACH & paid back on the date you set with 0% interest, $0 origination fees, $0 processing fees, $0 transfer fees related to the money advance.

2. Monitor your credit, spending and identity – all in one place. • Paid Plans: $8. 99-$14. 99/month with cash advances* & tools to help you build credit**, budget better & save. Cancel anytime.

3. Get the money you need today, start building credit, find a personal loan and set yourself up for a bright financial future.

4. Get an Instant Cash advance*, build credit**, save money, and track your spending – it's all possible on Brigit.

5. When you need extra money to make ends meet, Brigit’s got your back. • Need to borrow $500 or more? • Tally up the savings.

6. Results depend on many factors including whether your loan payments are on time, the status of your other, non-Brigit accounts, and financial history.

7. Extra money put in the account is returned to you when paid off!

8. We’re here to help you earn and save money – from side gigs to exclusive offers.

9. Credit builder loans are issued by Coastal Community Bank, Member FDIC.

10. Money advanced has 0% max interest.

11. Join over 8 million users on the cash advance & budgeting app made for you.

Brigit Customer Insights

1. This time I got an advance from them paid on time, but have not been eligible for an advance in two months but they still want to charge me the subscription fee even after I switched plans.

2. The credit builder is not worth $5.99 and since there is no instant cash, you can stick with the free service to have them check your bank accounts.Decent for a quick loan but canceling your membership when your loan is paid off and you don't need another is ridiculous.

3. There are MUCH better options.Horrible App.. Nothing but a well designed Scam ... They give you your first advance with no issues after that you're locked into reoccurring membership fees and no longer will qualify for an advance.

4. It's a good service and useful, but waiting on customer support is raising anxiety level.It's ok bc they do send money....when they think you're worthy enough.

5. UPDATE!! Haven't been able to access this thing for over a month, keeps telling me my debit card is invalid when it's definitely.

6. This app cost $10 where they just charge a small fee to get funds and don't charge monthly!!!!Customer support has gotten bad/very slow.

7. This service would be okay if I was actually able to get that little advance... but I was told one thing and then another.

8. You also have to contact customer service after each payment bc all of a sudden they "can't connect to your bank".

9. The first time I had to pay subscription fees back to back, about two weeks apart.

10. .I repaid my advance on time added the extra tip .

11. Also, I just closed my account and they let me know they're going to hit me for one more subscription fee next month before allowing me to close.

Steps to Troubleshoot & Fix Brigit Issues

1. Fix Brigit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Brigit: Restarting the app will resolve most errors.
  2. Update the Brigit App. Here is how:
    1. On Android goto PlayStore » Search for "Brigit" » Open Brigit: Borrow & Build Credit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brigit » click "UPDATE".
  3. Clear Brigit: Borrow & Build Credit app cache: Clearing cached data will force your app to retrieve the latest data directly from Brigit servers.
    1. On Android, goto Settings » Apps » Select "Brigit: Borrow & Build Credit" » click Storage » click "Clear Cache".
  4. Check Brigit app permissions. If any of these permissions required to use your device's features are disenabled, Brigit might not work.
  5. Uninstall and reinstall Brigit. If nothing else has worked, completely uninstall Brigit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Brigit not working


2. Fix Brigit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Brigit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Brigit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Brigit may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • unable to access says my bank account is closed it is not closed

    — by colleen pessa 2 months ago

  • After multiple request delete account and subscription. Have forward to FTC and Illinois attorney general. Godspeed

    — by Debra Greenfield 2 years ago

  • Please cancel and remove my email from your records, my account is deleted and closed and I’m no longer a member

    — by Rochelle Stansbury 2 years ago

  • This has not help me at all now you're saying I owe you.. HOW IS IS THAT U NEVER GOT ANYTHING FROM U TRIED TO PAY YOUR LITTLE 1.00 KEPT SAYING DECLINED..FROM WHAT IM SEEING ALL I DID WAS DOWNLOAD APP THATS NOW TRYING TO EXHORT MONEY OUT OF ME FOR NO SERVICES MONEY ANYTHING ... "DEACTIVATE" MY ACCOUNT "IMMEDIATELY "..IF U FEEL U NEED TO CHARGE ME RUIN MY CREDIT I REPORTING THIS TO THE BBB. THIS IVE ALREADY INFORMED MY BANK! ONCE AGAIN CANCEL MY ACCOUNT AS OF TODAY!!

    I never got any money from U you refused my payment over and over I tried to cancel that plus plan which told I couldn't and when I went to deactivate I owe you 550$ FOR WHAT SERIOUSLY! IM REPORTING THIS TO CONSUMER AFFAIRS THE BBB IF THIS IS WHAT YOUR DOING TO PEOPLE AT THIS TIME IN WHAT THE WORLD IS GOING THROUGH ALOT MORE GOVERNMENT NEEDS TO KNOW BOUT THIS!

    — by Rhosheneada Buckley 2 years ago