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1. If you do stupid stuff like lock someone out because they haven't opened the app recently, then make them update it and change their password then your app isn't useful for it's intended purpose.

2. Then when I was able to get biometric login, the app updated and lost the information so I had to go through the same headache of creating a new diabolical nearly 20 character password that I hadn't used before.

3. Then it locked me out of the updated version because it decided I needed a password change.

4. When I tried to view/change my policy, it took a couple tries and a few minutes for an error message to come up, and then finally worked when I tried it a third time.Every month, I have difficulties logging into this app.

5. **Update** account is locked after password update...yayI will give it 3 stars, but it can be improved.

6. SighUPDATED : The capability to load pictures or documents for an existing claim was eliminated on the internet site (not sure why since it worked).

7. Then it didn't send my password change link to my email so I gave up and uninstalled it.

8. I'll keep my paper cards and customer service phone number handy rather than wrestle with the app.Great app.

9. I started keeping a list of dates for password changes when paying online.

10. The password requirements were so stringent that there's not a chance I'll remember my password when on the go without having it written down constantly (super safe).

11. UNINSTALLING.While they keep adding features, which is great, the most recent update or two has caused the app to move significantly slower than before.

1. Fix State Farm Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart State Farm: Restarting the app will resolve most errors.
2. Update the State Farm App. Here is how:
   1. On Android goto PlayStore » Search for "State Farm" » Open State Farm® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for State Farm » click "UPDATE".
3. Clear State Farm® app cache: Clearing cached data will force your app to retrieve the latest data directly from State Farm servers.
   1. On Android, goto Settings » Apps » Select "State Farm®" » click Storage » click "Clear Cache".
4. Check State Farm app permissions. If any of these permissions required to use your device's features are disenabled, State Farm might not work.
5. Uninstall and reinstall State Farm. If nothing else has worked, completely uninstall State Farm then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing State Farm not working

2. Fix State Farm Server issues & Internet Connection

1. Check network connection: An unstable Internet will make State Farm be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to State Farm not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, State Farm may not be able to connect to the Internet when running in the background.