Contact State Farm Customer Service

Why should I report an Issue with State Farm®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of State Farm Insurance to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. IMPORTANT: Drive Safe & Save terms of use, including precise location data collection and sharing, only apply to customers who have set up Drive Safe & Save and enable specific permissions on their mobile devices. • Quickly pay your insurance bill - even with Google Pay. • View your insurance policies and coverage details. • File a vehicle, property or vehicle glass claim. • Track the status of your claim through every step. • Get roadside assistance with tire changes, dead batteries, stuck vehicles and more. • Get personalized reminders and notifications when you log in. • Need technical assistance?

2. With the award-winning State Farm® app, you can manage your insurance and other products, request roadside assistance, file and track claims, and much more. • We're moving all the great features of our safe driving discount program - Drive Safe & Save - into the State Farm app. • If you're enrolled in the program, we'll email the first person listed on your auto policies when it's time to start using the State Farm app to access your Drive Safe & Save details. • If you're already using the Drive Safe & Save app, you won't lose any of your info.

3. Send us a message on your time with our messaging feature. • Help topics are available in the app when you need them.

1. If you do stupid stuff like lock someone out because they haven't opened the app recently, then make them update it and change their password then your app isn't useful for it's intended purpose.

2. Then when I was able to get biometric login, the app updated and lost the information so I had to go through the same headache of creating a new diabolical nearly 20 character password that I hadn't used before.

3. Then it locked me out of the updated version because it decided I needed a password change.

4. When I tried to view/change my policy, it took a couple tries and a few minutes for an error message to come up, and then finally worked when I tried it a third time.Every month, I have difficulties logging into this app.

5. **Update** account is locked after password update...yayI will give it 3 stars, but it can be improved.

6. SighUPDATED : The capability to load pictures or documents for an existing claim was eliminated on the internet site (not sure why since it worked).

7. Then it didn't send my password change link to my email so I gave up and uninstalled it.

8. I'll keep my paper cards and customer service phone number handy rather than wrestle with the app.Great app.

9. I started keeping a list of dates for password changes when paying online.

10. The password requirements were so stringent that there's not a chance I'll remember my password when on the go without having it written down constantly (super safe).

11. UNINSTALLING.While they keep adding features, which is great, the most recent update or two has caused the app to move significantly slower than before.

1. Fix State Farm Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart State Farm: Restarting the app will resolve most errors.
2. Update the State Farm App. Here is how:
   1. On Android goto PlayStore » Search for "State Farm" » Open State Farm® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for State Farm » click "UPDATE".
3. Clear State Farm® app cache: Clearing cached data will force your app to retrieve the latest data directly from State Farm servers.
   1. On Android, goto Settings » Apps » Select "State Farm®" » click Storage » click "Clear Cache".
4. Check State Farm app permissions. If any of these permissions required to use your device's features are disenabled, State Farm might not work.
5. Uninstall and reinstall State Farm. If nothing else has worked, completely uninstall State Farm then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing State Farm not working

2. Fix State Farm Server issues & Internet Connection

1. Check network connection: An unstable Internet will make State Farm be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to State Farm not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, State Farm may not be able to connect to the Internet when running in the background.