Contact TD Ameritrade Customer Service

Why should I report an Issue with TD Ameritrade Mobile, LLC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TD Ameritrade to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Trade with confidence everywhere you go, with the security and precision of your desktop right in the palm of your hand. • Use alerts to spot potential trading opportunities, get notifications when certain price targets are met, and stay up to date when key news breaks or events occur.

2. Monitor the markets and your positions, deposit funds with mobile check deposit, catch up on the latest news and research, or browse educational content—all from your mobile device.

3. Stay on top of it with the TD Ameritrade Mobile, LLC mobile app.

4. Download the TD Ameritrade Mobile, LLC app and take your portfolio with you, wherever you go.

5. This app is intended for use by clients of TD Ameritrade, Inc. On the move? So is the market.

6. Don't miss a minute of the market.

7. This is not an offer or solicitation in any jurisdiction where we are not authorized to do business or where such offer or solicitation would be contrary to the local laws and regulations of that jurisdiction, including, but not limited to persons residing in Australia, Canada, Hong Kong, Japan, Saudi Arabia, Singapore, U. K. , and the countries of the European Union.

1. For example in the OXY stock News section, an article includes a hyperlink that redirects to a different website through my default web browser app, which is Google Chrome.

2. For options trading, before or after purchasing the option, the "chart" tab for the option should be a chart of the option's performance/price history instead of the underlying stock's price.

3. Sometimes it will load half of my watch list, or only part of a stock quote, or the news on a stock but not the level II page.

4. Some of the stock price alerts I have set have come days or weeks late which has amounted to several thousand dollars in missed profits.

5. In almost every article in the "News" section of a company stock, there are errors.

6. There is also no clear history on purchase made of a specific stock when inside that stock's summary tab.

7. All in all, much can be improved, feel free to message me for more ideas!I love this app along with most features, but there's a few things I wish you guys could fix immediately.

8. I honestly dont know one person that likes having their eyes burned out by all of the white backgrounds, but for those of us who do not wear sunglasses to look at our phone....TD needs to add a "Dark Mode".

9. Chrome is unable to open the link because it always ontainApp is having an issue during the first time I log in each day and it has occurred 3 days in a row.

10. The app should not preopen any date of options automatically and rather let users choose which one to choose because this becomes dangerous when flipping between screens, it always defaults back to the earliest expiring options and not the options that you were looking at previously.

11. We should be able to see a record of previous trades/history with that individual stock.

1. Fix TD Ameritrade Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TD Ameritrade: Restarting the app will resolve most errors.
2. Update the TD Ameritrade App. Here is how:
   1. On Android goto PlayStore » Search for "TD Ameritrade" » Open TD Ameritrade Mobile, LLC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TD Ameritrade » click "UPDATE".
3. Clear TD Ameritrade Mobile, LLC app cache: Clearing cached data will force your app to retrieve the latest data directly from TD Ameritrade servers.
   1. On Android, goto Settings » Apps » Select "TD Ameritrade Mobile, LLC" » click Storage » click "Clear Cache".
4. Check TD Ameritrade app permissions. If any of these permissions required to use your device's features are disenabled, TD Ameritrade might not work.
5. Uninstall and reinstall TD Ameritrade. If nothing else has worked, completely uninstall TD Ameritrade then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TD Ameritrade not working

2. Fix TD Ameritrade Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TD Ameritrade be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TD Ameritrade not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TD Ameritrade may not be able to connect to the Internet when running in the background.