Published by YES BANK Limited on Jun 14, 2023

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Why should I report an Issue with YES BANK?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of YES BANK Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About YES BANK

1. YES Mobile is the mobile banking application of YES BANK with the help of which customers can Bank anytime anywhere.

2. It's simple, secure, and a convenient way to perform 100+ Banking Services including Fund Transfer through IMPS /NEFT /RTGS and UPI Payments. 3) After successful authentication, an outward SMS will be sent from the mobile number registered with the bank. 5) If your device has a biometric feature, you can set fingerprint/ FaceID for quick, & safe login.

YES BANK Customer Insights

1. Foolish management who cannot develop a secure app so they inconvenience the customer to enter multiple otps for basic transactions as well as forcibly seek access to location, sms and sim binding EDIT: Complaint pending at Principal Nodal Office for the past few months!App keeps crashing and saying "App is unable to connect to our system.

2. one of the worst, sorry it is the only worst app for credit card that i have seen till date where you won't understand either their system or their app on how they represent transactions and why they display in such a way.

3. Seriously, all I am asking, is it really needed to complicate to this level?On Credit Cards, YES bank does not offer many options and worst, you can't reach their customer care number at all.

4. Their customer care is not responding and now I have to pay the fee before due date without even activation.Horrible to use the app for credit card bill payment.

5. Need to enter credit card no and other details multiple times.

6. You can't enter date of birth as it won't allow you to select year! Overall horrible experienceI have never seen such a worst banking app yet.

7. need a complete overhaul! Instead of asking to write a mail, ask your developers to use other bank apps (surely they should have been using since long time).

8. Without activation of credit card a monthly statement was issued in the name of monthly fee without any explanation.

9. I was not able to pay credit card bill itself from your app on time.

10. Their sales person mis-sold credit card to me.

11. Credit card details not showing.

Steps to Troubleshoot & Fix YES BANK Issues

1. Fix YES BANK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YES BANK: Restarting the app will resolve most errors.
  2. Update the YES BANK App. Here is how:
    1. On Android goto PlayStore » Search for "YES BANK" » Open YES BANK » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YES BANK » click "UPDATE".
  3. Clear YES BANK app cache: Clearing cached data will force your app to retrieve the latest data directly from YES BANK servers.
    1. On Android, goto Settings » Apps » Select "YES BANK" » click Storage » click "Clear Cache".
  4. Check YES BANK app permissions. If any of these permissions required to use your device's features are disenabled, YES BANK might not work.
  5. Uninstall and reinstall YES BANK. If nothing else has worked, completely uninstall YES BANK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YES BANK not working


2. Fix YES BANK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YES BANK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YES BANK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YES BANK may not be able to connect to the Internet when running in the background.

Reported Issues