Published by YES BANK Limited

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with YES BANK?



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Why chat with our AI YES BANK Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of YES BANK.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Foolish management who cannot develop a secure app so they inconvenience the customer to enter multiple otps for basic transactions as well as forcibly seek access to location, sms and sim binding EDIT: Complaint pending at Principal Nodal Office for the past few months!App keeps crashing and saying "App is unable to connect to our system.

2. one of the worst, sorry it is the only worst app for credit card that i have seen till date where you won't understand either their system or their app on how they represent transactions and why they display in such a way.

3. Seriously, all I am asking, is it really needed to complicate to this level?On Credit Cards, YES bank does not offer many options and worst, you can't reach their customer care number at all.

4. Their customer care is not responding and now I have to pay the fee before due date without even activation.Horrible to use the app for credit card bill payment.

5. Need to enter credit card no and other details multiple times.

6. You can't enter date of birth as it won't allow you to select year! Overall horrible experienceI have never seen such a worst banking app yet.

7. need a complete overhaul! Instead of asking to write a mail, ask your developers to use other bank apps (surely they should have been using since long time).

8. Without activation of credit card a monthly statement was issued in the name of monthly fee without any explanation.

9. I was not able to pay credit card bill itself from your app on time.

10. Their sales person mis-sold credit card to me.

11. Credit card details not showing.

Steps to Troubleshoot & Fix YES BANK Issues

1. Fix YES BANK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YES BANK: Restarting the app will resolve most errors.
  2. Update the YES BANK App. Here is how:
    1. On Android goto PlayStore » Search for "YES BANK" » Open YES BANK » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YES BANK » click "UPDATE".
  3. Clear YES BANK app cache: Clearing cached data will force your app to retrieve the latest data directly from YES BANK servers.
    1. On Android, goto Settings » Apps » Select "YES BANK" » click Storage » click "Clear Cache".
  4. Check YES BANK app permissions. If any of these permissions required to use your device's features are disenabled, YES BANK might not work.
  5. Uninstall and reinstall YES BANK. If nothing else has worked, completely uninstall YES BANK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YES BANK not working


2. Fix YES BANK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YES BANK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YES BANK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YES BANK may not be able to connect to the Internet when running in the background.

Reported Issues

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