how to cancel Citibank PH

How To Cancel Citibank PH Subscription




Most apps and streaming services these days are subscription-based. Sometimes you may also have subscriptions you didn't know you signed up for or forgot about. Or maybe you subscribed to the free trial version of Citibank PH and need to disconnect before the charges come in.

In this article, I will show you all the steps and procedures you can follow to cancel your Citibank PH subscriptions - on Smartphones, Paypal and directly. So, if you want to end your Citibank PH subscriptions, keep reading.


Table of Contents:

  1. How to Cancel on Iphone
  2. How to Cancel on Android
  3. How to Cancel via Paypal
  4. How to Cancel via Email
  5. Cancel on Citibank PH website
  6. Alternatives to Citibank PH


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Cancel Citibank PH Subscription on iPhone & iPad


Here are some steps iOS users need to take to cancel Citibank PH subscription on your Apple device:

  1. The first thing you need to do is click settings.
  2. Next, you open your Apple ID profile by tapping the icon with your name on it.
  3. From the profile page, click the subscriptions menu.
  4. Look through the list and click on Citibank PH.
  5. Click the 'cancel subscription' button at the end of the page. If you are still using the trial version, there will be an option to cancel the free trial.
  6. To complete this process, you must confirm that you want to cancel your subscription. Once you click this "cancel" button, the process of cancelling Citibank PH subscription is complete! Hurray

Another way to cancel Citibank PH subscription is from your Apple App Store. The process is simple:

  1. Click the Citibank PH store Citibank PHlication and tap your profile.
  2. From your accounts page, click subscriptions.
  3. Select the active subscription you want to end.
  4. Click 'cancel subscription'.


Cancel Citibank PH Subscription on Android


From your Android device, you can find all in-app subscriptions in one place on the Google Play Store. To cancel your active subscriptions, here are some steps to follow:

  1. Launch the PlayStore app from your app drawer or home screen.
  2. On the left-hand side of the screen, click the hamburger menu icon beside the search bar.
  3. From the list, select "Subscriptions".
  4. This will then show you all the subscriptions you pay for through the Google Play Store.
  5. Tap on "Citibank PH" and click "Cancel Subscription".
  6. You will be asked why you want to cancel your subscription. Choose any option. You can decline to answer
  7. Your subscription to Citibank PH will now be canceled.


Cancel Citibank PH Subscription on PayPal

If you signed up to Citibank PH via Paypal, you may be in luck. This is because Paypal helps you cancel directly from your Paypal account. Awesome right? Here is how:

  1. Sign in to your PayPal Account.
  2. Click settings from the top of your account page.
  3. Select "Payments".
  4. Click "Manage Automatic Payments".
  5. Under Automatic Payments tab, you will see Citibank PH. Click it
  6. Click "Cancel" button
  7. You are now unsubscribed from Citibank PH

Can't unsubscribe? Contact PayPal customer service on phone. Here's how you can get it done:

  • From the PayPal website, click 'Help' at the top of the page.
  • Select 'call customer support'.
  • Then, click 'You can always call us as a guest'.


Cancel Citibank PH Subscription via Email

You can cancel the service by contacting Citibank PH via email. Here is how to handle the email cancellation request:

  1. Enlist your reasons for canceling.
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancellation.
  4. Shoot your email to [email protected] Login to see email.

Alternatively, you can Request your Citibank PH subscription be canceled below.
Send their customer service your feedback using the format mentioned above.

Already have an account? Login here


Cancel Subscription If Billed Directly on Citibank PH's Website

An alternate way of canceling Citibank PH subscriptions is to do it from the website. This will help, if you don't have the Citibank PH app installed on your smartphone. Here is how:

  1. Visit http://www.citibank.com.ph and login.
  2. Visit your account page.
  3. Click 'Billings" or "Subscriptions" or other similar alternatives to see a list of your options.
  4. Select "Cancel".



About Citibank PH App

Bank anytime, anywhere through your phone with the Citi Mobile® App. You can download the app to your smartphone to access your account details and latest Citi offers in an instant. With the Citi Mobile® App, you can manage your finances anytime. You can also do the following: - View your account details. - Pay your bills. - Transfer funds. - Find a Citibank ATM or Branch. - Register for Citi Mobile® Token. The use of this Citi PH mobile app is for the customers of Citibank, N.A., Philippine Branch and Citicorp Financial Services and Insurance Brokerage Philippines, Inc. only. Con...

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