Contact Regions Bank Customer Service

Why should I report an Issue with Regions Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Regions Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The LifeGreen color is a trademark of Regions Bank. * Mobile Banking, Alerts, Text Banking and Mobile Deposit require a compatible device and enrollment in Online Banking.

2. Our Regions mobile banking app is a convenient way to bank on the go, with the award-winning service and features you expect.

3. Your mobile carrier’s messaging and data fees may apply. *Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

4. Regions, the Regions logo and the LifeGreen bike are registered trademarks of Regions Bank.

5. Mobile Deposit is subject to fees.

6. We make everyday banking easier.

7. Bank where you want, when you want.

8. All are subject to separate terms and conditions.

9. FICO® is a registered trademark of Fair Isaac Corporation in the United States and other countries. ©2024 Fair Isaac Corporation. All rights reserved.

1. A startup bug that causes the whole app to crash and hasn't been fixed for months? That's a company that doesn't care.Was great before, but seemingly since the last Android update, mobile deposit is now impossible using the auto-capture feature, as the camera is highly distorted when trying to capture the reverse side of the check.

2. I feel it would be in everyone's best interest if the dev's open up a Regions Classic app of some kind to reboot the old format and allow folks to choose what they want to use on their phones.I have downloaded the Regions app at least 10 different times on 3 different android phones over the past 18 months and have never even had it open for me.

3. Regions needs to recall this version and use the previous one until they get the bugs worked out.I tried this app several weeks ago and had nothing but problems, specifically unable to successfully login.

4. The blank screen after logging in has been an issue going on for months and it hasn't been fixed yet.Update: even worse than before.

5. Using manual mode, the problem still exists but is not as severe; thus with enough persistence and patience, you can eventually get a successful capture.This new update is awful! I cant even load into my account without it crashing immediately when putting in my credentials.

6. I appreciate how they continue to evolve, always in line with offerings you'd see at large, national banks (mobile deposits, payments, etc.), but they haven't lost touch with in person banking, so if that's what you prefer, you'll find they haven't compromised any service for technology.

7. It said 5 days for them to even receive the money! SENDING money should be instant (like it is on other apps), and then the receiver gets to decide if they want to pay the small fee for instant access, or if they want to wait a few days to forgo the convenience fee.

8. Love the app and love banking with Regions!After logging in, I can't verify my account because I get a white screen.

9. Great for the simple banking I do! IDK if it's separate from Regions, but Zelle is so slow it's a nightmare.

10. CashApp/Venmo much easier.I've been with Regions Bank now for about 10 years and have enjoyed my experience the entire time.

11. The old format was so easy and nice... I dont understand why you would change something that worked so well already, as I cant see a problem with the old version.

1. Fix Regions Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Regions Bank: Restarting the app will resolve most errors.
2. Update the Regions Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Regions Bank" » Open Regions Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Regions Bank » click "UPDATE".
3. Clear Regions Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Regions Bank servers.
   1. On Android, goto Settings » Apps » Select "Regions Bank" » click Storage » click "Clear Cache".
4. Check Regions Bank app permissions. If any of these permissions required to use your device's features are disenabled, Regions Bank might not work.
5. Uninstall and reinstall Regions Bank. If nothing else has worked, completely uninstall Regions Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Regions Bank not working

2. Fix Regions Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Regions Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Regions Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Regions Bank may not be able to connect to the Internet when running in the background.