how to delete Chase Mobile account

How to Delete Chase Completely

Published by JPMorgan Chase | Updated: Apr 14, 2022

Learn how to delete your Chase Mobile account, your personal data and also delete the Chase app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Chase Mobile completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete Chase Mobile account   remove Chase Mobile account

1. Delete Chase Account through Email

There are 2 methods to get your data (and account) deleted by Chase Mobile. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Chase Mobile via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Chase.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Chase of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Chase account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting Chase's App from your Phone

There are many reasons you may want to get rid of Chase Mobile on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Chase Mobile from an iPhone or Android device:

a. How to Delete Chase app from your Iphone

If you want to delete Chase Mobile from your iphone, here’s what you should do:

  1. From your home screen, tap the Chase Mobile icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Chase Mobile.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Chase Mobile app you want to delete.
  4. Select "Delete Chase Mobile" on the next screen and confirm delete.

b. How to delete Chase from your Android phone

To delete Chase Mobile from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Chase Mobile.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the Chase Mobile app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Chase Mobile app you want to delete.
  4. Click "Uninstall".

Chase Mobile Software Details

delete Chase Mobile account 1   delete Chase Mobile app 2

1. [+] You Invest℠ is a business of J.P. Morgan Securities LLC offering self-directed brokerage (You Invest Trade) and investment advisory services (You Invest Portfolios).

2. Investment products and services, including brokerage and advisory accounts, are offered through J.P. Morgan Securities LLC, member FINRA and SIPC.

3. [+] Earn statement credit by using Chase Offers with your eligible credit and debit cards.

4. J.P. Morgan Securities LLC and JPMorgan Chase Bank, N.A. are affiliate companies under the common control of JPMorgan Chase & Co.

5. [+] Schedule, edit or cancel payments for your Chase credit card and your other bills.

6. A qualifying Chase transfer account is required to transfer funds via text.

7. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.

8. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written.

9. [+] Trade stocks, bonds, mutual funds and exchange-traded funds (ETFs) with a You Invest℠ by JPMorgan Trade account.

10. [+] Let the expertise and technology of J.P. Morgan design and manage a portfolio for you with a You Invest℠ Portfolios account.

11. [+] Monitor your checking, savings, credit card or J.P. Morgan investment activities.

12. Manage your accounts, pay bills, pay people, deposit checks, even transfer money.

13. [+] Use Chase QuickDeposit® to deposit a check just by taking a photo.

14. [+] Access your personal Chase Home Lending dashboard for ways to make the most of homeownership.

15. [+] There is no charge from Chase, but message and data rates may apply.

16. [+] Track and redeem your rewards with Chase Ultimate Rewards®.

17. [+] View your account balance at Sign in using Account Preview.

18. Bank from almost anywhere with the Chase Mobile® app.

19. [+] Set up travel notifications for your debit and credit cards.

20. [+] Set up Account Alerts and adjust your preferences.

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my chase account and any data held on me by chase as I have found a better interest rate elsewhere. Please confirm when you have done this to my email address

    — by Michael Dixon on Apr 23 2022

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