Published by PREMIER Bankcard on Sep 4, 2024

contact PREMIER Credit Card Chat with our AI-based PREMIER Credit Card Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with PREMIER Credit Card?



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Why chat with our AI PREMIER Credit Card Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of PREMIER Credit Card.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Love My First Premier Bank Credit Card! They are a pretty good creditor and will work with their customers and they worked to help resolve any issue I ever had (which I only had a few, and some issues we're "User Error" meaning I messed up or didn't do something correctly) Considering my experience with this company, I would have to give a good rating and I do recommend applying.

2. This option could benefit you as I think that they would report 2 times to the credit bureaus.So, their customer service is terrible, their interest rates are high (mine is 36%) and their monthly service fees can range from $99 a year to almost $200 a year... even if your credit is pretty ok (mine's around 700).

3. I should check before spending it, but I work a lot, and forget.the app is very good for the most part and helpful I think there are some features that could be updated to improve or it seems that over the past month or 2 there have been more glitches within the app that I've noticed than in the beginning which I wish could be fixed or not occurring constantly.

4. and that's fusterating... it can take up to 3-4 days at times, my credit went down a whole 40 points because I kept trying to make payments, and they just wouldn't come out of my card.

5. They do accept bad credit!Great App! Great Card! This app is easy to use and very straight forward.

6. This new version is boring complicated not user friendly and simply just doesn't work as great as thee other version.

7. The old version was much better you could access multiple cards customize colors for cards the app was more smooth and direct as well as easy to navigate.

8. This app needs some serious improvements.OK card to rebuild credit.

9. it depends, I hate how long it takes for a payment to come out, if it doesn't come out automatically I end up forgetting about it, and paying something else or spending the money on accident.

10. Great card service as well.

11. I rest my case.I also like thee other version then this new update.

Steps to Troubleshoot & Fix PREMIER Credit Card Issues

1. Fix PREMIER Credit Card Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PREMIER Credit Card: Restarting the app will resolve most errors.
  2. Update the PREMIER Credit Card App. Here is how:
    1. On Android goto PlayStore » Search for "PREMIER Credit Card" » Open PREMIER Credit Card » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PREMIER Credit Card » click "UPDATE".
  3. Clear PREMIER Credit Card app cache: Clearing cached data will force your app to retrieve the latest data directly from PREMIER Credit Card servers.
    1. On Android, goto Settings » Apps » Select "PREMIER Credit Card" » click Storage » click "Clear Cache".
  4. Check PREMIER Credit Card app permissions. If any of these permissions required to use your device's features are disenabled, PREMIER Credit Card might not work.
  5. Uninstall and reinstall PREMIER Credit Card. If nothing else has worked, completely uninstall PREMIER Credit Card then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PREMIER Credit Card not working


2. Fix PREMIER Credit Card Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PREMIER Credit Card be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PREMIER Credit Card not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PREMIER Credit Card may not be able to connect to the Internet when running in the background.

Reported Issues

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