Contact Bitcoin Wallet Customer Service

Why chat with our AI Bitcoin Wallet Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Bitcoin Wallet.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The app after a year of use , asked me to withdraw my funds and my wallet will be disabled without good reason and when I started to move the tokens , the app garnished between 5-10k Aud , when I check the history for the tokens it seems all records have been reset and does not contain record of the tokens in the address even the ones the family had chosen first.

2. Now that I know how to use the app, I am confident my future experience with it will improve over time...it is easy to use, and affordable.

3. Now that I know how to use the app, I am confident my future experience with it will improve over time...it is easy to use, and affordable.

4. Now that I know how to use the app, I am confident my future experience with it will improve over time...it is easy to use, and affordable.

5. It gives real time updates to market values alsoThis app is awesome.

6. It gives real time updates to market values alsoThis is a really great app.

7. It gives real time updates to market values also.

8. It's very good! I was able to resolve the issue with my first transaction.

9. It's good! I was able to resolve the issue with my first transaction.

10. It took me 4 hours of checking in to see they were still verifying my transaction before they finally asked for a selfie with a debit card in the photo.

11. It took me 4 hours of checking in to see they were still verifying my transaction before they finally asked for a selfie with a debit card in the photo.

1. Fix Bitcoin Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bitcoin Wallet: Restarting the app will resolve most errors.
2. Update the Bitcoin Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Bitcoin Wallet" » Open Bitcoin Wallet: BTC, ETH & BNB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitcoin Wallet » click "UPDATE".
3. Clear Bitcoin Wallet: BTC, ETH & BNB app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitcoin Wallet servers.
   1. On Android, goto Settings » Apps » Select "Bitcoin Wallet: BTC, ETH & BNB" » click Storage » click "Clear Cache".
4. Check Bitcoin Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Bitcoin Wallet might not work.
5. Uninstall and reinstall Bitcoin Wallet. If nothing else has worked, completely uninstall Bitcoin Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bitcoin Wallet not working

2. Fix Bitcoin Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bitcoin Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bitcoin Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bitcoin Wallet may not be able to connect to the Internet when running in the background.