Contact GO2bank: Mobile banking
App by Green Dot
Why should I report an Issue with GO2bank: Mobile banking?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Green Dot to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
GO2bank: Mobile banking Features and Description
{Introducing GO2bank! It's the ultimate mobile bank account, packed with the features you’d expect to make it easier to manage your money. We’re a Member FDIC bank and a brand of Green Dot Corporation which has 20 years of providing innovative financial services to over 33 million consumers in the U.S. • No monthly fees with eligible direct deposit. Otherwise, $5 per month.¹ • Free nationwide ATM network.² • Earn 10x the national savings rate average – High-yield savings account, 1% APY on savings, paid quarterly, up to $5,000. Fees on your primary deposit account may reduce earnings on your savings account.³ • Earn up to 7% cash back when you buy eGift Cards from nearly 100 popular merchants in the app.⁴ • Overdraft protection up to $200, with opt-in and eligible direct deposit.⁵ • Get your pay up to 2 days early with ASAP Direct Deposit™.⁶ • Build your credit over time with responsible use of a secured credit card. GO2bank account and eligible direct deposit required.⁷ • Lock and unlock your card with a tap of the app.⁸ • Keep your money protected.⁹ Visit GO2bank.com to learn more. Online access, mobile number and identity verification is required to open an account and access all features. See Deposit Account Agreement at https://www.go2bank.com/content/dam/go2bank/legal/about/docs/go2bankdaa.pdf for fees, terms and conditions. ¹ Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement cycle. Otherwise, $5 per month. ² See app for free ATM locations. $3 for out-of-network withdrawals plus any fee the ATM owner or bank may charge. ATM limits apply. ³GO2bank, Member FDIC. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. 1% Annual Percentage Yield (APY) as of January 2021. APY may change before or after you open an account. See Deposit Account Agreement for terms and conditions. The average national savings account interest rate of 0.05% is determined by the FDIC as of 12/14/20. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. ⁴ Active GO2bank account required to receive an eGift Card. eGift Card merchants subject to change. See Deposit Account Agreement for details. ⁵ Opt-in required. $15 fee may apply to each eligible purchase transaction that brings your account negative. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. We require immediate payment of each overdraft and overdraft fee. Overdrafts paid at our discretion, and we do not guarantee that we will authorize and pay any transaction. ⁶ Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. ⁷ Available only to existing GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees apply. ⁸ Previously authorized transactions and deposits/transfers to your account will function with a locked card. ⁹ Funds are protected from unauthorized transactions on successfully activated cards. Prompt notice is required. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Privacy Policy: https://www.go2bank.com/content/dam/go2bank/legal/about/docs/privacypolicy.pdf
 |
Reported Issues
-
My new card I just received out the store will not activate. Card information was entered accurately
— by Tiara on Jul 24 2021
-
I tried to login my go2bank on the app but it keeps in saying login error and sending me mail Alert: Failed log in attempt I don't why this is happening now I can even use the website anymore
— by Michael on Jul 24 2021
-
I tried to login my go2bank on the app but it keeps in saying login error and sending me mail Alert: Failed log in attempt I don't why this is happening now I can even use the website anymore
— by Michael on Jul 24 2021
-
I was trying to set up an account but its showing my email has already been used and i couldn't reset the password......
— by Jon Coen on Jul 23 2021
-
Can’t login into my account
I put in the correct online access and it keeps saying invalid email and password why?!— by John on Jul 22 2021
-
Cannot login to my mobile banking app and unable to gain access to the email or phone number on file with my account due to lost phone.
— by Arianna Cabral on Jul 17 2021
-
I can't log in on my go2 bank app it keeps writing error to log in
— by Zachary Martin on Jul 17 2021
-
My Go2bank is saying login error whenever I want to login
— by Timothy Siegel on Jul 15 2021
-
Hello I wanna Login To My Go2 Bank account but it say Unble to login please solve it.
— by Beverly Atreisch on Jul 12 2021
-
My account was failed to login
— by John Peterson on Jul 12 2021
-
Unable sign in keeps saying please what 15 minutes
— by Jason on Jul 09 2021
-
You are the worst company I have ever used. I have not been able to log into my account for two months, at first I could not log into my account from my phone. Now from the computer. Constantly writes to try in 15 minutes. Your support is complete mediocrity. I have already reinstalled the browser, tried different computers and phones. I've even tried logging in from different locations. I cleaned the cookies and reset the password too. Nothing helps me, you are terrible. The loss of money is constant and a lot of lost nerves. I called you, you promised to send my gift cards by mail on Thursday. You haven't sent anything, it's been 2 weeks since my request. I do not recommend this company to anyone. My mail: [email protected]
— by CHRISTOPHER on Jul 08 2021
-
Go2bank wont let me log in I have the correct password and username it's just not letting me log in
— by Krystal Alexander on Jul 07 2021
-
I'm still having problems logging into my account
— by Tynesha Moorman on Jul 07 2021
-
Please help me I can’t logging on mobile app only on browser please fix it 🙏🙏
— by Paul Fults on Jul 03 2021
-
I forgot my password and no longer have access to the email I used to open my account. I have my card, the account is active…I just can’t get into it. Please help.
— by Joseph Brooks on Jul 02 2021
-
My email address was [email protected] and I no longer have access to it to get the email for a forgotten password. My new email is [email protected] because that phone is smashed and I can't get into my account.
— by Zachary schmidt on Jul 01 2021
-
My email address was [email protected] and I no longer have access to it to get the email for a forgotten password. My new email is [email protected] because that phone is smashed and I can't get into my account.
— by Zachary schmidt on Jul 01 2021
-
I’m unable to log in my go2bank account and i want it to be fix so i can make use of it
— by Scott on Jul 01 2021
-
Can't access my account need update number and email
— by Donald S Jarrard on Jun 29 2021
-
Please unlock my account.
— by Shawn edwards on Jun 26 2021
-
Why can't I login!?
— by Shawn edwards on Jun 26 2021
-
The staff is either retarded they steal money out of your account and pretend they are help ing you with activating the card when they give you the run around all day and night and me it took care three days just to get proper assistance with activating the card they are retarded Mobile bank please never use it they steal money cause on every other site my card declined but still have a balance there app glitchy and not helpful to either even with normal data services
— by Rachel Thompson on Jun 25 2021
-
I don’t really use the account and don’t wanna keep being charged
— by Michael Cecil on Jun 25 2021
-
I have issue logging to the mobile app and need it resolved
— by Nicholas on Jun 24 2021
-
Unable to login try again after 15 minutes. This has been happening for the past 1 months and all my money is in my accounts kindly help
— by Andrew Fisher on Jun 24 2021
-
i can't login in my account last few day when i try to login show this (Unfortunately we are unable to log into your account right now. Please try again in a few minutes.) Check my account
— by Uyen Ho on Jun 23 2021
-
I tried login my go2bank account but it say login error try again latter
— by Shafau olayinka on Jun 23 2021
-
I changed my phone and I want to login my go2bank app on my new phone just writing login error and I don't understand
— by Loretta JUAREZ on Jun 23 2021
-
Unable to login issues I have on my account
— by Andrew Fisher on Jun 23 2021
-
I have a GO2bank card, I have activated it , but I have not started using it because I could not login into the bank app. I was able to login into my phone browser but that does not bring out the full features. Please kindly resolve that. Thank you
— by Russell Alioto on Jun 22 2021
-
cant login
— by TIMOTHY J LECOUR SR on Jun 21 2021
-
How do I check to see how much money I got on it
— by Calvin Lee Pierce JR. on Jun 21 2021
-
Unlock my account and money and change my birthday date on it
— by Calvin Lee Pierce JR. on Jun 21 2021
-
I need to access my money on my go2bank account I need it unlocked asap please & thank you.
— by Shawn edwards on Jun 21 2021
-
I let my friend use and she changed password my email and phone number... And I must recover my account or close it
— by Ben Fields on Jun 20 2021
-
We're reaching out to let you know there was an unsuccessful attempt to log in to your go2bank account from an unrecognized
— by Bogdanov Charlie on Jun 19 2021
-
Go2bank has been the best bank I’ve wanted to use. But it’s obvious that it’s couldn’t let me login on the Mobil app. But it’s allows me to login Using the site on chrome. I need a solution on how I can login to the bank using the mobile app.
— by Henry Jackson on Jun 19 2021
-
I have an issue with my GreenDot card and I have to file dispute where my card and app was messed with long story short they have shut down my account but I have a third card on my GreenDot account and it is one of your cards a go to bank prepaid card it is responsible and is being used to make transactions with my money that is not authorized how do I get in touch with you and how do I get this card with go to bank off of my GreenDot account
— by Roachelle Caldwell on Jun 17 2021
-
My go2bank app can’t login saying unsuccessful attempts to login
— by Arianna Alcatraz on Jun 17 2021
-
rediculus cant get ur money out
— by staline delbirt on Jun 17 2021
-
Can't login to my go2bank account
— by Kimberly on Jun 15 2021
-
Not receiving my emails link to reset my password
— by Toni collins on Jun 15 2021
-
Unfortunately we are unable to log into your account right now. Please try again in a few minutes
— by Nicholas on Jun 15 2021
-
Unfortunately we are unable to log into your account right now. Please try again in a few minutes. Please I need to login to my account in my mobile app.
— by Maria Yanez on Jun 14 2021
-
I need to access my account... I need to many talk on my account “ unable to access wrong information shit wtf
— by Michael Schmidt on Jun 14 2021
-
Go2bank is fucking bullshit i make a complaint about unable to login into GO2bank app yet no feedback yet I’m deleting your fucking app off my phone right away
— by Rogelio Lezcano on Jun 14 2021
-
I was unable to get in my GO2bank app on my phone
— by Rogelio Lezcano on Jun 13 2021
-
I cant login to the email i have with go2bank card and i cant login
— by Brandon G Willis on Jun 13 2021
-
I want to cancel go2bank account
— by Jenifferbell on Jun 13 2021
-
I can't be able to login to my go2bank anymore, they have change my Gmail and password please help me reset it back
— by Micheal more on Jun 13 2021
-
I am not receiving codes to activate my card or get into my account.i don't know if my card is activated?
— by Stewart wilds on Jun 13 2021
-
I just created a new go2 bank online and I can’t login both in the app and online
— by Jonita harwel on Jun 12 2021
-
I’m not about to login my account again. I keep getting this alert in my inbox. "GO2bank: There was an unsuccessful attempt to log in to your GO2bank account." It doesn’t take me to the page to enter the verification code.
— by Claudio Dalmeida on Jun 11 2021
-
I keep getting the runaround about my account I cannot get into the app and when I called customer service they say they cannot help me my number got changed on my account don't know how I emailed them 3 times but nothing i had direct deposit i still ain't received i am getting very mad cause I need my $700
— by Kristy Richardson on Jun 11 2021
-
i want to login my account
— by Janice Perry on Jun 11 2021
-
I have been trying to login to my account but my go2bank is telling me to keep trying back in 15 minutes. please i need to know whats going on. And make this issue rectified
— by LARRY on Jun 10 2021
-
I am unable to get past verification because I no longer have access to the attached phone number. New number is 5206001534. Also email must be updated as well.
— by Brittany Getgen on Jun 09 2021
-
I can’t log in my GO2BANK App
— by Mark Hoke on Jun 08 2021
-
GO2bank: There was an unsuccessful attempt to log in to your GO2bank account.
— by Vito dentino on Jun 07 2021
-
Why is the app telling me “unable to sign in at the moment please try again later”
— by David Riley on Jun 07 2021
-
I need to reset my password and phone and email address I lost my phone and I can't find it for anything
— by Lisa Hunter on Jun 06 2021
-
Why can’t I login tonight my Go2bank banking app. Keeps saying unsuccessful attempt
— by Evelyn Torres on Jun 06 2021
-
Why I keep receiving unable to login to my own account my account it keep repeating ..... Unfortunately we are unable to log into your account right now. Please try again in a few minutes.
— by Michael Schmidt on Jun 05 2021
-
Unfortunately we are unable to log into your account right now. Please try again in a few minutes.
— by Michael Schmidt on Jun 05 2021
-
I try to log into my account and it says Unfortunately we are unable to log into your account right now. Please try again in a few minutes. What do I have to do to solve that problem?
— by sankha nagchoudhury on Jun 04 2021
-
Someone changed my Account gmail and I’m unable to login into my acct pls help me
— by Sandra kinnon on Jun 04 2021
-
I’m unable to login my Go2bank account. Each time I try I recieve a text saying: GO2bank: There was an unsuccessful attempt to log in to your GO2bank account.
— by Yelson on Jun 03 2021
-
It keeps telling me to try again in 15 minutes time
— by Mary Tierney on Jun 03 2021
-
Never received link to reset my password to login
— by Calvin sirmans on Jun 02 2021
-
I'm not able to log into my account
— by Jonathan martin on Jun 02 2021
-
I would love to close my account and I'd prefer to do it online without having to call and talk to someone over the phone. I'd also love to somehow bring the account balance back to $0.00 so that way the account would be able to close without any kind of problems. I can't afford to keep the account because every month I end up getting overdrawn by $5.00. If that keeps up I'll never be able to recover from it because I don't know how I'll ever manage to pay any of that money back to keep the account from getting overdrawn.
— by Alyson Cooper on Jun 01 2021
-
Please why can't I login to my go2bank mobile app or the web, please it's not fair, am really hurt now
— by Mary Tierney on Jun 01 2021
-
have been trying to login to my account but my go2bank is telling me to keep trying back in 15 minutes. please i need to know whats going on with my account
— by richard tuzzolo on Jun 01 2021
-
I cant get into my account at all says cant get into account now please try again later
— by Patience A Myers on Jun 01 2021
-
GO2bank: There was an unsuccessful attempt to log in to your GO2bank account.
— by Raymond korstanje on May 29 2021
-
Why does my account says unsuccessful attempt anytime I try login in
— by Herman on May 28 2021
-
I lost access to me email login and mobile number for verification. could you kindly help out
— by William Gregory on May 27 2021
-
I can't log in my account again.....the app and web won't let me login again
— by JOHN MOY on May 26 2021
-
I can’t login into my account, it shows unable to login at the moment
the app doesn’t login on my phone— by Mary Brshears on May 26 2021
-
Have been trying to get into my bank account from mobile app and it’s not login in and always tell me to try again later. This is exhausting and frustrating. Please treat as urgency, I need to access my app
— by Ramey on May 25 2021
-
I tried to login to my Go2bank app and it keeps saying unable to login and I should try again later and whenever I try later it keeps telling me same stories
— by DeShon Harper on May 25 2021
-
Anytime I try to login to my GO2bank, I get a text message saying there was an unsuccessful attempt to login to your GO2bank. It’s frustrating.
— by David on May 25 2021
-
I have a go2bank prepaid account, however, since I replaced my device I have been unable to login to my go2bank account. Please help.
— by David Keyson on May 25 2021
-
I recently just obtain my own personal email address at the time I got my go2bank account i was using a friends email now i have my own. Old email [email protected] new is [email protected] Dob 12/01/1963 last 4# 4395 1417 SE Riverside dr evansville in 47713 my name again is mark wayne garrett
— by mark garrett on May 24 2021
-
Will not let me log in. Keeps denying my Email so what do I do
— by Frances Hill on May 23 2021
-
I’m unable to login to my Go2bank account,it’s says I should try again in next 15minutes but it says same thing after 15mins
— by Jame Newlin on May 23 2021
-
Its not sending a verification code to my email or phone number to login to my go2 bank app or online website.
— by Anthony rowan on May 22 2021
-
I don’t know why i can’t login my account to the app, please kindly help
— by Jose Gonzales on May 22 2021
-
I can’t login my account on the Go2Bank app, why, please I need immediate response on this
— by Evelyn Torres on May 21 2021
-
When I try to log in my go2bank card account it just say unable to log u in
— by Christopher D Ragland on May 20 2021
-
Hi IAM malcom Watkins I need help to unlock my account
— by Malcom watkins on May 19 2021
-
I need to dispute a transaction that was never made by me but yet was charged$29. Then that charge sent me into overdraft and now I’m negative and have to pay fees for overdrafting as well.
— by Brittany Gregory on May 19 2021
-
I been trying to get into my Go2bank account on the mobile app but it’s not logging in
— by Dakota Williamson on May 18 2021
-
I'm unable to log in on my Go2bank bank account on the application, its response is log in error
— by [email protected] on May 17 2021
-
Why can’t I login on my mobile app only on safari, I need that I want you to allow that happen I need it ASAP
— by Jeramie crane on May 16 2021
-
Someone changed my username how do I change it back
— by Frances Hill on May 15 2021
-
Everytime try to login iinto my online account i get a message saying unsucsessful login attempt,help
— by Charles scott on May 15 2021
-
I have a pending transaction of an echeck paid to me on PayPal through obe of your customers it's been almost a week I need it cleared already this is insane!
— by Marjorie Sullinger on May 15 2021
-
It's been over 72 hours and am unable to login to my go2bank account to retrieve phone number I signed up with so I can speak to customer service about a pending direct deposit from my unemployment that was paid on May 13, 2021. The customer service at go2bank is horrible. They hang up on you, etc.. The site says to wait 24 hours to login and it's been over 72 hours and still get the same error message.
— by Angel rosas on May 15 2021
