Contact Self Customer Service

Why should I report an Issue with Self - Credit Builder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Self Financial, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not all bill payments may be eligible. See learn. self. inc/lpg/mpa/rent-bills-landing for details. ‡ See FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. § Credit scores only available to customers our 3rd party vendor is able to validate. ‖ Credit Builder Accounts & Certificates of Deposit made/held by Lead Bank, Sunrise Banks, N. A. , SouthState Bank, N. A. , First Century Bank, N. A. , each Member FDIC.

2. The secured Self Visa® Credit Card requires an active Self Credit Builder Account and qualification based on other eligibility criteria including income & expense requirements.

3. Failure to make monthly minimum payments by the due date each month may result in delinquent reporting to credit bureaus which may negatively impact your credit score.

4. At Self, all credit scores are welcome. - Build credit with cell phone, water, electricity, and gas payments for $6. 95/mo.

5. Subject to credit approval. ¶ Average outcome for customers who opened a 12 month Credit Builder account in Q1 2021, starting VantageScore 3. 0 under 600, who made on-time payments.

6. Credit score increase not guaranteed. ¹ Minimum and maximum repayment period for all loan products is 24 months.

7. Sample products are $25 monthly loan payment at a $520 loan amount, 24 month term and 15. 92% APR, Total Payments of $600; Check the pricing page in the Self app or Self. inc for current pricing. ² Minus fees & interest.

8. With the Self credit app, you’ll have everything you might need to build credit.

9. Build credit, track your credit score, unlock a credit card, and more.

10. Improvement in your credit score is dependent on your specific situation & financial behavior.

11. Self is your credit building toolbox.

1. I called in to close my credit card account and now my payout is locked and had not been released even after I received a payout date in email from Self.It's horrible to get ahold of someone for customer support! I've been trying to add a bill.

2. It seems this company has outsourced every part of its platform which is problematic...I received an email today with what appeared to be a link to schedule a payment for my credit card, but the link opened to a closed Credit Builder account.

3. Update: After completely paying my credit builder account and card account to a Zero balance I still have not received my payout from either account.

4. They've gotten a lot of users and recognition over the years and they now need to reinvest in the company and have proper and sufficient customer support.Update: Started as: A great choice on the path of rebuilding credit as long as you stick with it.

5. Otherwise, I'm very happy with Self.Do Not Trust!! Opened a credit card as well as two credit Builder accounts.

6. The first time the account was about 560+ no issues with payments or final payout... but with my second account for 3k I had an issue with a payment processing and I paid off the account early because i needed the money I had previously invested, they have been jerking me around every since.

7. Going to cancel very soon.Love Self!! Helps you to save money and improve your credit score at the same time.

8. It's been over a month since they closed the accounts and they refuse to release my funds of almost $700.Avoid at all cost, I used the credit builder service twice.

9. Also you can access a credit card after a certain period of time.

10. Now the bad part, I took the secured credit card loan thing.

11. It also gives you the choice to turn what you are saving into a credit card.

1. Fix Self Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Self: Restarting the app will resolve most errors.
2. Update the Self App. Here is how:
   1. On Android goto PlayStore » Search for "Self" » Open Self - Credit Builder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Self » click "UPDATE".
3. Clear Self - Credit Builder app cache: Clearing cached data will force your app to retrieve the latest data directly from Self servers.
   1. On Android, goto Settings » Apps » Select "Self - Credit Builder" » click Storage » click "Clear Cache".
4. Check Self app permissions. If any of these permissions required to use your device's features are disenabled, Self might not work.
5. Uninstall and reinstall Self. If nothing else has worked, completely uninstall Self then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Self not working

2. Fix Self Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Self be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Self not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Self may not be able to connect to the Internet when running in the background.