Published by Acorns on Nov 4, 2024

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Why should I report an Issue with Acorns: Invest For Your Future?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Acorns to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Acorns: Invest For Your Future

1. Build savings for life’s unexpected hiccups, including a 4. 52% APY** to help your money grow. Earn 3. 00% on your checking account with the Mighty Oak debit card.

2. Teach your kids financial wellness with a GoHenry debit card, included in the Acorns Gold plan.

3. Our automated saving, investing, and spending tools help you grow your money and your financial wellness.

4. Save for the future with an Acorns Later retirement account, and get a 3% IRA match on new contributions with the Acorns Gold plan.

5. SECURE: Acorns is committed to your security with 2-factor authentication, fraud protection, 256-bit data encryption, and all-digital card lock.

6. Start building your kids’ futures with Acorns Early, a dedicated investment account for your kids.

7. Acorns Investment accounts are SIPC-protected up to $500,000, and Acorns checking accounts are FDIC-insured up to $250,000.

8. Acorns helps you save, invest, and grow for your future.

9. Whether you’re new to investing or planning for your family’s future, we bundle our money tools into subscription plans.

10. Financial wellness is when you are spending smarter today, saving for tomorrow, and investing for your future all at once.

11. At Acorns, we believe that financial wellness is for everybody.

Acorns Customer Insights

1. I haven't bothered to relink my credit card or bank info because it asks for it each and every time.The app is decent, however, you're prompted to invite a friend, add an additional service, or add more money into Acorns every time you open the app which is annoying and for someone who has a significant amount, ridiculous to have to deal with.

2. Set a comfortable amount and forget it's there until time comes!Love the app, been using it since highschool as a nice little side piggy bank and it's helped me save money surprisingly well.

3. My account has been closed and I will try one more time starting fresh.

4. I just want to look at my account status and every time I return to the home account page the advertisement pops up.

5. I know that it wasn't! That's what i was getting help with! Then they wanted screenshots of my bank account.

6. So I can't even do something should be as simple as cancel my account.I've been using this app for 1.5year, mainly for my newborn son.

7. When I finally got help today, the agent kept repeating that my account wasn't verified.

8. It's been three months, and they never verified my account.

9. Additionally, I have put in $10,500 into the investment account, and after two months, I'm at $10,340.

10. One is that I cannot deposit money at any physical location or by taking a picture of my paycheck like with other banks.

11. It doesn't bother to remember credentials on my personal phone and constantly have to put my password in each time.

Steps to Troubleshoot & Fix Acorns Issues

1. Fix Acorns Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Acorns: Restarting the app will resolve most errors.
  2. Update the Acorns App. Here is how:
    1. On Android goto PlayStore » Search for "Acorns" » Open Acorns: Invest For Your Future » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Acorns » click "UPDATE".
  3. Clear Acorns: Invest For Your Future app cache: Clearing cached data will force your app to retrieve the latest data directly from Acorns servers.
    1. On Android, goto Settings » Apps » Select "Acorns: Invest For Your Future" » click Storage » click "Clear Cache".
  4. Check Acorns app permissions. If any of these permissions required to use your device's features are disenabled, Acorns might not work.
  5. Uninstall and reinstall Acorns. If nothing else has worked, completely uninstall Acorns then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Acorns not working


2. Fix Acorns Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Acorns be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Acorns not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Acorns may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • SUBJECT: Request To Delete My Account From Your Database

    Dear Acorns Team,

    I have an account in your database with the name Silas Pipson. The email address that is linked to the account is silaspipson@redacted.
    I have decided not to use the account again, therefore I request that you kindly delete my account from your database and also wipe all notifications if any.

    From:
    Silas Pipson
    vita-vague-02@redacted
    +1 (608) 445-6671

    — by Silas Pipson 3 years ago