Contact Alinma Bank Customer Service

Why should I report an Issue with Alinma Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alinma Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Internet banking has become frustrated and exhausic service, cannot check my account, neither mobile nor a laptop is workingHere are my reviews: 1- Breaching our privacy by requesting and forcing us to open location services.

2. 3- You have services inside the App, but can't be of use and requesting us to pay a visit to few branches, then why they are in the App? 4- When writing a complaint, the answer from the bank is vague and not clear, general statements without answering the real questions.The new update is not working cause it says it has a bug.

3. If you are a business man you need need to have another bank accounts.I have a very bad experience with Alinma bank.... I cannot log into the app, whenever I try they say my user name and password are invalid and when I visited there branch I was told to call a certain number which doesn't even pass through.

4. I hope that your tech team is working hard to fix this bug or you are going to lose clients.Last update is just horrible! Why force me to activate location.

5. برنامج سيء جدا، بداها باختفاء قائمه فواتيري.وانهاها بعدم وصول رمز التحقق.The updated app interface is good however its somewhat slow.

6. I have faced problems in transfeering locally, also in adding beneficiaries, and when visiting the bank, the employee told me there is no problem in your account.

7. I think it will work only if you had set a quick access or a fingerprint access before applying the update, otherwise, it crashes and closed automatically if you use the password and username method, exactly when you try to enter the 4 digits.

8. The Internet banking is also not working outside KSA.The new update has a lot of problems.

9. You don't have the right to force me to tell my location this is not safety matter it's more like privacy.

10. More than a week they have an issue in the application and they didn't fix iIs not good for international business.

11. What's going with this application, everyday different issue.

1. Fix Alinma Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alinma Bank: Restarting the app will resolve most errors.
2. Update the Alinma Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Alinma Bank" » Open Alinma Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alinma Bank » click "UPDATE".
3. Clear Alinma Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Alinma Bank servers.
   1. On Android, goto Settings » Apps » Select "Alinma Bank" » click Storage » click "Clear Cache".
4. Check Alinma Bank app permissions. If any of these permissions required to use your device's features are disenabled, Alinma Bank might not work.
5. Uninstall and reinstall Alinma Bank. If nothing else has worked, completely uninstall Alinma Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alinma Bank not working

2. Fix Alinma Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alinma Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alinma Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alinma Bank may not be able to connect to the Internet when running in the background.