Contact UBI Banca Customer Service

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1. Can you guide in this regard?Please add the feature to see account in English...it's a must these days... Also, it keeps deactivating and asking me to re-register again and again as a different device, on the same phone.It is a mess.

2. Transfering money to my Prepaid card from my account takes less than 10 secondsI would only rate this app higher if it introduces english version of it.

3. I am usually searching for a simple task for more than half an hour each time the website is even worstApp was working fine and then at some point at the end of 2019 I stopped being able to log in.

4. I know that All big banks have language preference in their mobile applications and it makes them attractive to international movers.

5. Thanks in advanceDespite the easy navigation, no English language.

6. however, it's not user-friendly for foreigners since there is no language preference such as English.

7. As an international student, I really found out it difficult to use for the first 3, 4 months.I love this app.

8. Always helpful to check everything related to my account.

9. It just says Servizi momentaneamente non disponible or sezione scaduta.

10. The bank doesnt care about its foreign users.

11. They have great chat service, and they are always nice.

1. Fix UBI Banca Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UBI Banca: Restarting the app will resolve most errors.
2. Update the UBI Banca App. Here is how:
   1. On Android goto PlayStore » Search for "UBI Banca" » Open UBI Banca » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UBI Banca » click "UPDATE".
3. Clear UBI Banca app cache: Clearing cached data will force your app to retrieve the latest data directly from UBI Banca servers.
   1. On Android, goto Settings » Apps » Select "UBI Banca" » click Storage » click "Clear Cache".
4. Check UBI Banca app permissions. If any of these permissions required to use your device's features are disenabled, UBI Banca might not work.
5. Uninstall and reinstall UBI Banca. If nothing else has worked, completely uninstall UBI Banca then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UBI Banca not working

2. Fix UBI Banca Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UBI Banca be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UBI Banca not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UBI Banca may not be able to connect to the Internet when running in the background.