Published by DasherDirect on Jan 31, 2024

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Why should I report an Issue with DasherDirect, by Payfare?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DasherDirect to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DasherDirect, by Payfare

1. Instant no-fee deposits: Your earnings payouts are processed automatically—and without a fee after every dash, via the DasherDirect app and Visa prepaid card.

2. It provides Dashers with no-fee payouts after every dash, access to convenient banking functionality, and cash-back on gas, dining, groceries, travel and more.

3. Access to banking: Core mobile banking functionality is available, alongside other financial benefits like bill payments, money transfers, deposits, ATM withdrawals, and more.

4. The DasherDirect Business Prepaid Visa Card is issued by Stride Bank, N. A. , member FDIC, pursuant to a license by Visa U. S. A. Inc.

5. DasherDirect is a prepaid debit and mobile banking app for US-based Dashers, powered by Payfare.

6. Subject to eligibility; use of the card is governed by the DasherDirect Cardholder Agreement and Payfare Program Terms.

7. Cash-back rewards: DasherDirect unlocks cash back rewards on gas, dining, travel and everyday purchases.

8. Payouts from deliveries initiated after each dash; funds are typically available within an hour pending any delays.

9. Reward categories and amounts subject to change without notice.

10. No-fee transfers and no-fee and low-fee ATM withdrawals available.

DasherDirect, Customer Insights

1. For "perks", I would love to see an improved restaurant discounts section for contractors ... it seems DoorDash would be easily able to work out good deals for their drivers, with some of the many, many restaurants they have relationships with throughout the country.I love the DasherDirect card! The cash back savings I get is amazing... as well as the other perks... like having a built in piggy bank! It makes it easy to save without even thinking about it too much.

2. It still wastes a lot of my time unnecessarily because I don't want to do a 2 step verification just to check my balance.My experience with doordash is generally just as frustrating as any service work, but the schedule flexibility and the perks have made it a much better option for me than any other job.

3. I find that feature to be very helpful.The perks of getting a little extra for using it as a gas debit card along with get upside is great.

4. I can't say I work enough hours to really utilize a lot of the perks, but I do dash pretty regularly, and it's alot better with the dash direct app than without.Doordashing is cool as a gig to make extra money for groceries or pay down on some debt.

5. But you can also set it to automatically put a set amount aside into a "goal" (savings account), earn rewards like Cashback and discounts on food and even gas if you use the card, which is essentially a debit card from DoorDash.

6. Super convenient app overall! Sure there are always little things that can be improved or added, but overall, having access to DasherDirect has been really convenient and useful for handling my payouts.

7. My only complaint is that it says you can use it like a regular debit, but everytime I try to use it online (food apps, Amazon, other online retailers) it gets declined.

8. A quick balance option would be great because I get paid per job and can do up to 5 in an hour.

9. I need to purchase a new device to be able to check my account balance.

10. Love my money right away.Very useful, and perhaps necessary app to use if you use DoorDash to deliver.

11. For those who have android and want a balance update without signing into app, I would recommend adding a widget to your home screen with your balance.

Steps to Troubleshoot & Fix DasherDirect, Issues

1. Fix DasherDirect, Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DasherDirect,: Restarting the app will resolve most errors.
  2. Update the DasherDirect, App. Here is how:
    1. On Android goto PlayStore » Search for "DasherDirect," » Open DasherDirect, by Payfare » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DasherDirect, » click "UPDATE".
  3. Clear DasherDirect, by Payfare app cache: Clearing cached data will force your app to retrieve the latest data directly from DasherDirect, servers.
    1. On Android, goto Settings » Apps » Select "DasherDirect, by Payfare" » click Storage » click "Clear Cache".
  4. Check DasherDirect, app permissions. If any of these permissions required to use your device's features are disenabled, DasherDirect, might not work.
  5. Uninstall and reinstall DasherDirect,. If nothing else has worked, completely uninstall DasherDirect, then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DasherDirect, not working


2. Fix DasherDirect, Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DasherDirect, be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DasherDirect, not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DasherDirect, may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I lost my dasherdirect card and im locked out of my account. I have money on my card and really need this account. Can someone please help me?

    — by Charity R. MILLER 1 year ago

  • I am requesting a deletion of only my DasherDirect account with the email alec38506@redacted. I am doing so because I have since changed my legal name and therefore would like the account to reflect that but there’s not a way to change the name on the account and it won’t let me create a different account

    — by Alec Lewis 1 year ago

  • cancelation request

    — by Bohdan Halushka 1 year ago

  • i need this account deleted because it is connected to a dasher account that has been deactivated

    — by Dirrell Sterrette 2 years ago

  • I need to cancel my DasherDirect account please.

    — by Chloe 2 years ago

  • I don't need this account and have never used this account. I don't work under this account email and never had please cancel this dasherdirect account under a.leeper78@redacted

    — by Aundrel Leeper 2 years ago

  • To many issues

    — by James Riel 2 years ago

  • I need the dasherdirect acct with this email deleted. The doordash application with this email did not get activated. I started a different doordash account with a different email and now it won't let me sign up for dasherdirect because of this account here

    — by Kedrick Jones 2 years ago

  • Hi I'm locked out of my dasherdirect account need help.

    — by Jessica Oconnor 2 years ago