Contact Citizens Bank Mobile Banking

Published by Citizens Bank, N.A.

Updated: Mar 7, 2023

Other How-Tos: Cancel Subscription | Delete Account/App | Troubleshoot

Report an issue with Citizens Bank.

Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here

Why should I report an Issue with Citizens Bank Mobile Banking?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Citizens Bank, N.A. to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Citizens Bank Mobile Banking Features and Description

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device. Manage Accounts - See up-to-date balances and account activity - Freeze and unfreeze debit cards Deposit Checks - Snap photos of your checks for easy deposit - Get same-business day credit on deposits made by 10 pm ET Transfer Money - Make transfers between Citizens accounts and to non-Citizens accounts - Send money securely with Zelle® Pay Bills - Manage all your bills in one place - See payment history - Add and pay any company Plus, your finances are protected with the Citizens Bank Online Guarantee.® DISCLOSURES: Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. ©2023 Citizens Financial Group, Inc. All rights reserved. Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC

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Troubleshoot and Solve Common Citizens Bank Issues

How to Fix Citizens Bank Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Citizens Bank, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

Check if Citizens Bank is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Citizens Bank user reports here >>. If other users are reporting that Citizens Bank is down, you'll need to wait until Citizens Bank itself fixes the issue.