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1. When I try to view my bank account balance it just says "this service is currently unavailable." I've been waiting for an update for 6 months to fix these issues.

2. After logging in, it'll stop responding and force close, tell me the service is unavailable after trying to open my checking account activity (and then log me out), or after I select my balance the app freezes and force closes.

3. Super frustrating.it seems like everyone has been having this problem recently, but half the time, the app doesn't even work!! what's the point of a banking app if i can't check my balance😧⁉️ incredibly inconvenient, and i sorely hope they fix it soon because it's very irritating.

4. I'm running it on OnePlus 9 pro and never had a problem before with any phone including this one.Usually love this app - have been an avid user for years and years - but some of these last few updates have made it unusable, at least on my (2 year old) phone.

5. 4/10 times I log in, I am unable to view my recent transactions when I click on an account or my calendar entries ("service currently unavailable"), so I can't tell what I've budgeted.

6. I get constant pop ups notifying me that the app is not responding when it is, and lately I've been sent to a screen saying the service is not currently available and logging me out.

7. However, the past 6 months or so, it hardly opens without an error message saying 🚫"the app is unavailable right now, try again later"🚫 There is really nothing to rate the app on if it won't open🤔 Sometimes I'll try 4-5 times in a row to try and access balances, deposits, or zelle.

8. Somehow PNC assigned me 2 different PINS and I've been unable to resolve the issue with customer service.

9. it's only been happening for a few weeks now, and fortunately it works when i need to deposit my checks.I've used this app for years and it's been great.

10. it's almost always down, The UI is still slow and outdated, crashes etc.The app doesn't work anymore! It was great for years, 5⭐.

11. It's actually easier at this point to just go to an ATM for a bank account balance slip.

1. Fix PNC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PNC: Restarting the app will resolve most errors.
2. Update the PNC App. Here is how:
   1. On Android goto PlayStore » Search for "PNC" » Open PNC Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PNC » click "UPDATE".
3. Clear PNC Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from PNC servers.
   1. On Android, goto Settings » Apps » Select "PNC Mobile" » click Storage » click "Clear Cache".
4. Check PNC app permissions. If any of these permissions required to use your device's features are disenabled, PNC might not work.
5. Uninstall and reinstall PNC. If nothing else has worked, completely uninstall PNC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PNC not working

2. Fix PNC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PNC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PNC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PNC may not be able to connect to the Internet when running in the background.