Contact PNC Customer Service

Why should I report an Issue with PNC Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PNC Bank, N.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If the recipient has not enrolled, the payment will expire after 14 calendar days. (ii) There are limits to the number of transactions you can make from a savings or money market account per month. (iii) PNC does not charge a fee for Mobile Banking.

2. Before using Zelle to send money, you should confirm the recipient's email address or U. S. mobile phone number.

3. Visualize your money – Use Money Bar® to see how much is available to spend with your Free Balance, what you’ve scheduled for bills and how much you’ve set aside for goals.

4. Check balances & recent transactions – See current account activity for your checking, savings, credit card and loan accounts.

5. See what’s free to spend – Your Scheduled Out subtracts known bills and expenses from your available checking account balance to show you what’s free to spend, which we call your Free Balance.

6. With PNC’s Security and Privacy, you can be confident that your personal and financial information will be protected while using our app. (i) Zelle should only be used to send or receive money with people you know and trust.

7. Make saving fun using your personalized piggy bank to transfer money to your savings.

8. You can pay bills, schedule bill reminders, track external payments, view potential Danger Days and more.

9. Neither PNC nor Zelle offer a protection program for authorized payments made with Zelle. anyone with a bank account in the U. S.

10. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app.

11. Set up automatic rules to regularly transfer money to your savings, like once a week or when you receive a paycheck.

1. When I try to view my bank account balance it just says "this service is currently unavailable." I've been waiting for an update for 6 months to fix these issues.

2. After logging in, it'll stop responding and force close, tell me the service is unavailable after trying to open my checking account activity (and then log me out), or after I select my balance the app freezes and force closes.

3. Super frustrating.it seems like everyone has been having this problem recently, but half the time, the app doesn't even work!! what's the point of a banking app if i can't check my balance😧⁉️ incredibly inconvenient, and i sorely hope they fix it soon because it's very irritating.

4. I'm running it on OnePlus 9 pro and never had a problem before with any phone including this one.Usually love this app - have been an avid user for years and years - but some of these last few updates have made it unusable, at least on my (2 year old) phone.

5. 4/10 times I log in, I am unable to view my recent transactions when I click on an account or my calendar entries ("service currently unavailable"), so I can't tell what I've budgeted.

6. I get constant pop ups notifying me that the app is not responding when it is, and lately I've been sent to a screen saying the service is not currently available and logging me out.

7. However, the past 6 months or so, it hardly opens without an error message saying 🚫"the app is unavailable right now, try again later"🚫 There is really nothing to rate the app on if it won't open🤔 Sometimes I'll try 4-5 times in a row to try and access balances, deposits, or zelle.

8. Somehow PNC assigned me 2 different PINS and I've been unable to resolve the issue with customer service.

9. it's only been happening for a few weeks now, and fortunately it works when i need to deposit my checks.I've used this app for years and it's been great.

10. it's almost always down, The UI is still slow and outdated, crashes etc.The app doesn't work anymore! It was great for years, 5⭐.

11. It's actually easier at this point to just go to an ATM for a bank account balance slip.

1. Fix PNC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PNC: Restarting the app will resolve most errors.
2. Update the PNC App. Here is how:
   1. On Android goto PlayStore » Search for "PNC" » Open PNC Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PNC » click "UPDATE".
3. Clear PNC Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from PNC servers.
   1. On Android, goto Settings » Apps » Select "PNC Mobile" » click Storage » click "Clear Cache".
4. Check PNC app permissions. If any of these permissions required to use your device's features are disenabled, PNC might not work.
5. Uninstall and reinstall PNC. If nothing else has worked, completely uninstall PNC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PNC not working

2. Fix PNC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PNC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PNC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PNC may not be able to connect to the Internet when running in the background.