How to Delete Citi Completely
Learn how to delete your Citi Mobile® account and personal data from your device.
Table of Contents:
Reading time: 47 seconds
1. Delete Citi Account through Email
There are 2 methods to get your data (and account) deleted by Citi Mobile®:
- Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.
- Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.
Now we understand what the Law says, Here is how to handle the account data deletion request:
- To delete your Citi account, contact Citi via email and provide the reasons for your request.
- Mention the law under which you make your request (GDPR or CCPA).
- Notify Citi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
- Send the email to [email protected] Login to see email.
2. How to Delete Citi on Iphone
- On iphone, Goto "Settings "
- Click on "General" » "Iphone Storage".
- Select the app, and click "Delete Citi Mobile®".
3. Delete Citi on Android phone
- Go to your Android phone Settings.
- Click on "Apps & Games".
- Select "Citi Mobile®" and Click "Uninstall".
Citi Mobile® Product Details
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Simpler All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts Card Replacement: Request a new card if your original is lost, stolen or damaged Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.** Mobile Check Deposit: Quickly and easily deposit checks from your mobile device Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you Account Information: View your statements, check balances and recent activity Make same-day or scheduled payments easily Smarter Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances Spending insights*: Track your spending habits and trends across your accounts Bill management*: View and manage your bills, and recurring payments in one place FICO® Score : Citi credit card customers can view their FICO® Score for free Make payments including automatic payments, and transfers and manage payees Dispute credit card transactions if ever needed and track the status Stay informed with Account Alerts: Choose the alerts you want and even when you want them Change your credit card due date: Choose the beginning, middle, or end of a month Secure Citi® Quick Lock: Lock or unlock your lost or misplaced card PIN Reset: Reset your debit card PIN from your mobile device Enable Fingerprint Authentication for a fast way to access your account * Features are available today on a limited basis. **Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.” J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards. Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub
