Published by PlaySpot.io on Aug 9, 2022

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PlaySpot Customer Insights

1. Overall, ok not amazing.It would be nice to have a balance history and see how many points you're earning on/by playing the games Update 8/27/2019 : The above still remains however i did receive a payout!! It wasn't much but i chose to cash out at that time since I had enough of a balance and wanted to see if it was real.

2. I had been playing a game for hours on end to reach a level to earn a high reward and that progress was lost as well.

3. Overall, not a bad app to earn $20 from playing games on your phone for a while.Edit: the ability to watch videos has been taken away and so I have dropped the rating.

4. It was easier to accumulate points in the beginning bc I did some offers or downloaded other games.

5. The offers that reward more points are super helpful but can definitely be pretty challenging to meet the time constraint.

6. The ads are just too much for me so I uninstalled and may reinstall when it gets better.It took a bit longer than l would have preferred but l earned $20 playing games and redemption was quick and easy.

7. Oh, and anyone that actually looks at the reward system, can see that their "top review" is fake.The games are fun but the ads after every level are irritating, ridiculous and redundant.

8. But the videos and the other easy games for just a few minutes a day you can accrue points.

9. Plus all the good games to earn coins are gone, blocks, knife throwing all gone.

10. I'll keep at it tho.It takes a while to reach the cash out minimum, but once you do, you get the payout by the next day and it arrives in U.S. dollars instead of euros like most other reward apps do.

11. I haven't made enough to cash in yet, *but* I haven't been playing that long either and what I have accumulated has been quickly gotten through the harness downloaded.

Steps to Troubleshoot & Fix PlaySpot Issues

1. Fix PlaySpot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PlaySpot: Restarting the app will resolve most errors.
  2. Update the PlaySpot App. Here is how:
    1. On Android goto PlayStore » Search for "PlaySpot" » Open PlaySpot - Make Money & Play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PlaySpot » click "UPDATE".
  3. Clear PlaySpot - Make Money & Play app cache: Clearing cached data will force your app to retrieve the latest data directly from PlaySpot servers.
    1. On Android, goto Settings » Apps » Select "PlaySpot - Make Money & Play" » click Storage » click "Clear Cache".
  4. Check PlaySpot app permissions. If any of these permissions required to use your device's features are disenabled, PlaySpot might not work.
  5. Uninstall and reinstall PlaySpot. If nothing else has worked, completely uninstall PlaySpot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PlaySpot not working


2. Fix PlaySpot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PlaySpot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PlaySpot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PlaySpot may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My user ID: 49307219-6757-4341-998c-f94429e1119e

    I have been trying for the last month to Cash out 2 times and this is my third time now. I verified the email too and waited 14 days but still didn't receive anything.

    — by Mohamad Luai Albain 1 month ago

  • Hi. I tryed redeem points but nothing happened. Previously everything was ok. Now I try third time. I am really upset.

    — by Agnieszka 2 months ago

  • I have sent numerous emails about not being able to cashout out. I go to cash out I get the same generated email say thanks and click here to verify my email which I do. And I haven't even got one response on the problem. I spent alot of time downloading and playing those games and had to suffer through endless hours of ads to earn those points through play spot and I want my reward that I earned. It takes a lot of time earning little.amounts of points for a small amount of cash it ends up being specially with the thousands of hours of ads I had to endure. I want my money I earned.

    — by Michael Russell 2 months ago

  • Hi, I've tried cashing out now for a couple of weeks and still not receiving anything

    — by Victoria Rainbow 2 months ago

  • I have a turf and i want to register it in playspot urgent requirement

    — by Jeyaram 2 months ago

  • Error cashing out for over a week now, no reply from customer service at all.

    — by Tom Brown 3 months ago

  • Hey, I contacted you before with thr email hallandneysar@redacted, and you said the system has detected suspicious activity, but i havent used vpn or anything like that, the cashout before worked fine so why does it now work now, could you please fix it. Thank you very much

    — by Halland Neysar 3 months ago

  • Everytime i try to cash out it constatly says something went wrong please try again

    — by Tom Brown 3 months ago

  • Hi, I've recently put in a ticket for assistant due to missing coins - ticket 10448120
    Please could you chase this up for me? Thank you.

    — by Natasha 3 months ago

  • Hi,
    I cant seem to cash out due to an error, the previous cash out worked perfectly fine but this one doesnt seem to work. I did wait for my gift card to arrive but recieved nothing. Do you known what the issue is? Thankd

    — by Halland 4 months ago

  • Dear Sir/Madam,

    I've tried to cash out one time £20 and one £10 on the app as I have more than 31000 points . It was 2 days ago. I've verified my email as I always used to do and I knew the money should be on my PayPal the next morning . 2 days later still nothing I've tried to cash out again and the app said something went wrong

    — by Fruzsina Banfi 4 months ago

  • Hello my friend
    I want to ask why I can't find the app on Google play
    Thank you

    — by Jack Smith 5 months ago

  • Hello my friend
    Why I can't find the button of try now which has more offers
    Please can you help me
    Thank you

    — by Jack Smith 5 months ago

  • I have been trying to cash out on PayPal for awhile and it just keeps telling me to try again later.

    — by Candace ray 5 months ago

  • Non appare le offerte di giochi

    — by Ele 5 months ago

  • Ho scaricato l app, ma non appaiono le offerte di gioco, ho provato a disinstallare e installare di nuovo ma niente, potete risolvere??

    — by Ele 5 months ago

  • Hi.I am from Afghanistan Can i Use Playspot App In My Country & Withdraw Money.

    — by Wasem 5 months ago

  • I have trying to cash out since Friday. Usually this had only taken one day to cash out. What's the problem?

    — by Michael Belle 6 months ago

  • Wanna know my I haven't received the £10 I withdrawn

    — by Kaine dreghorn 6 months ago

  • I have sent several messages all have been ignored. I play for hours every day on solitaire my score is not increasing. Also I have played a game forgot its name putting colours in jars to fill them up. On your site it says my game total is 2067 but my actual total on the game is 25110. I have been trying to get £20 for weeks but your game is an absolute scam you don't give me any points for the last 3 weeks and your total for the other game is way out. Are you actually going to do anything. You comment on here is a lie you can't make money with playspot

    — by Elizabeth Campbell 6 months ago

  • I have sent several messages all have been ignored. I play for hours every day on solitaire my score is not increasing. Also I have played a game forgot its name putting colours in jars to fill them up. On your site it says my game total is 2067 but my actual total on the game is 25110. I have been trying to get £20 for weeks but your game is an absolute scam you don't give me any points for the last 3 weeks and your total for the other game is way out. Are you actually going to do anything

    — by Elizabeth Campbell 6 months ago

  • I have over 20000 coins and its not letting me cash out to PayPal

    — by Iudith 7 months ago

  • I've emailed several different support emails and cannot reach someone. My user ID: de34af59-6ce3-40cc-8eff-68a54990355b

    Write your inquiry here...My user ID: de34af59-6ce3-40cc-8eff-68a54990355b

    Write your inquiry here...I need help

    — by Donna J Worley 8 months ago

  • I keep getting an error please try again message every time I try to cash out. I used to do it successfully with no problems.

    — by Molly Brenton 8 months ago

  • I have been trying to cash out my £20 amazon for 2month but it always says something went wrong. Please help me cash out my £20 amazon and thank you

    — by Mustafa 8 months ago

  • I have been trying to cash out my £ 20 amazon gift card but it always says s Something went wrong please reply as fast as possible and thank you.

    — by Khaled alrawas 8 months ago

  • Hello, I have problems paying out my playspot balance...I want to pay out via PayPal, I enter my data but somehow it doesn't work. I ask for help

    — by Edlinger Robert 8 months ago

  • I have been trying to cash out my £ 20 amazon gift card but it always says s Something went wrong please reply as fast as possible and thank you.

    — by Khaled alrawas 9 months ago

  • I have been trying to cash out my £ 20 amazon gift card but it always says s
    Something went wrong please reply as fast as possible and thank you

    — by Khaled alrawas 9 months ago

  • Hey I'm trying to cash out thru PayPal and I'm having issues . I contacted support like 2-5 times with no response . I have cashed out previously but now it won't let me . I think it's the way you have to input the address "properly" . I don't know at this point . Please someone help me out.

    — by Reggie Jervon Johnson 10 months ago

  • Hello David kirkwood here I was playing games on play spot and I requested to cash out £20 to go on pal pal account I need it sent to the pal pal account am using with the email above which is davikirkwood33@redacted. I have checked my pal pal and it has not been put in and my play spot still has a balance of the full amount and nothing has happened if u could back to me via email I would be grateful

    — by David kirkwood 10 months ago

  • I have got to over 24,000 coins and tried to cash out. When pressed it, it told me to fill in my information. Afterwards it said someone would get in touch with me soon about my confirmation but it still has over 24,000 coins even after that. I have sent 3 different emails and have not got an email back yet. It's been almost 2 weeks and no one has sent a confirmation email. It plainly states that after reaching 20,000 a person will receive $20. It took me over 3 months to get that and I would like to receive what I earned.

    — by Shellie Terry 11 months ago

  • My user ID: 0ef08453-e675-42ff-9b38-414ff0dba5ea

    Can you please tell me what is suspicious regarding my account or is this just a way of getting out of paying whats owed?

    — by Lisa Dorow 11 months ago

  • My user ID: 0ef08453-e675-42ff-9b38-414ff0dba5ea

    I wrote to you yesterday but I didn't add my id so I have this time. I have over 20000 points and I want to redeem for an Amazon voucher but all it said for the WHOLE day yesterday was something went wrong please try again later. Please advise,?
    Lisa dorow

    — by Lisa Dorow 11 months ago

  • I have over 20000 points but I can't redeem them. I want an amazon voucher. Thankyou in advance

    — by Lisa Dorow 11 months ago

  • Hallo.. Warum kann ich mein punkteguthaben nicht umtauschen in Amazon Gutschein oder Paypal? Ich versuche das schon über 3 Wochen und es funktioniert nicht

    — by Cathrin Lochner 1 year ago

  • Not letting me cash out

    — by Kharis Sivayogan 1 year ago

  • I've reached over 20,000 coins on the PlaySpot app, and it won't let me cash out. It informs of an error, and to try again later. I have tried several times, to no avail.

    — by Richard Reape 1 year ago

  • Why won't you allow me to withdraw my money to PayPal. The first cash out was 01/22 no problem cashing out. The second was 7/22 minor problem cashing out. Now I have a third cash payout that you won't release to me. Why???? This is not fair. I played your online games. Can I please get my pay?

    — by Jacqueline Horton 1 year ago

  • My user ID: 794fd7df-f19c-4437-876c-f1f0059061dc

    I am unable to fill my details out in the app. Every time I go to type my details to cash out, it tells me there's an error and closes.

    — by Kelly Petersen 1 year ago

  • My user ID: 794fd7df-f19c-4437-876c-f1f0059061dc

    I am unable to fill my details out in the app. Every time I go to type my details to cash out, it tells me there's an error and closes.

    — by Kelly Petersen 1 year ago

  • I enjoy the app and will continue to spend many hours playing again once I can correct the problem of cashingg out. I put in all my creditials correctly and it says 'something went wrong" try again later. I know this isn't a new issue to you or your team and would greatly appreciate any info or help to rectify the problem. Thank you and I look forward to hearing back from you guys.

    — by Marcy King 1 year ago

  • Bonjour Playspot moi j'ai un problème avec l'application, j'arrive plus à gagner des points avec les jeux télécharger.

    — by Souleymane TINE 1 year ago

  • Nie wiem, po co stworzyliście tę aplikację. Przestało mi naliczać punkty, a żadne nowe gry nie dochodzą. Żenada normalnie

    — by Julia Ostrowska 1 year ago

  • Hey, I keep getting this something went wrong error, but i think this is a mistake, as i never used VPN, No emulators. Please let me try again as i followed the term and conditions for the offer. Please let me go through the system once again. Thanks.

    — by Howard Stacy 1 year ago

  • Hey,
    I think you blocked my other account (howardstacy92@redacted) so i just want to tell you that i never did amything suspicous. I cant seem to cash out anymore because of the something went wrong error... when will i be able to cash out again? And why is this happening? I followed the terms and conditions and paid money to gain those void shards, so i could complete the raid shadow legends offer. Please let me cash out again. Let me go through the system one more time as i never used VPN, Emulated Servers or anything of that sort.
    Thanks

    — by Stacy Howards 1 year ago

  • I have completed the offer but it says it only got installed after 10 minutes

    — by Axel 1 year ago

  • Hey,
    I just recieved your email once again saying that it is suspicous, but i think this is a mistake, as i never used VPN, No emulators. Please let me try again as i followed the term and conditions for the offer. Please let me go through the system once again.
    Thanks

    — by Howard Stacy 1 year ago

  • Hey,
    I just got your reply saying the system has detected suspicous activity, so will i never be able to cashout, thats not really fair. I cant use the app anymore for no reason as i did nothing wrong. Please let me try one more time, because there was nothing suspicous in what i did. I paid for the offer to get completed .
    Thanks

    — by Howard Stacy 1 year ago

  • Hey,
    I Still havent recieved my cashout, i did everything right and also paid money to get the required points but i didnt get it, please help. I can show you my reciepts for the cashout.
    Thanks

    — by Howard Stacy 1 year ago

  • Hello, I have already tried twice to exchange my coins for an Amazon voucher.
    So far nothing has happened, how long will it take for you to check my information?
    Greetings, Jaqueline Lenz

    — by Jaqueline Lenz 1 year ago

  • it says on my app "not installed yet" when infact it was installed

    — by Axel 1 year ago

  • I have email play spot over and over about an issue with my payout. I haved cashed cashed out once before now it is not letting me. I have been playing these apps for many of months and I want my cashout payment on my paypal!!!!!!!!!!!!!!

    — by Amelia Gonzales 1 year ago

  • J'ai obtenu assez de points pour réclamer 20€ mais quand j'essaie le bouton "continue" ne marche pas, j'ai tenté via Amazon et PayPal sans succès.

    — by Kenny 1 year ago

  • Hi, I deleted playspot as it wasn't loading. When I installed it back all my points were gone. How can I get back all coins I had?

    — by Evelina Egorova 1 year ago

  • Hey,
    I emailed you before saying to let me try again. I have sent you my recipets, for purchasing the void shards to complete the offer. Please let me try cashing out one more time. I didnt do anything wrong or suspicous. Please reply back to me

    — by Kane Gaw 1 year ago

  • I need my PayPal money for earning money thro play spot I already sent out an email for it

    — by Shaelin Simone Lovelace 1 year ago

  • I have not recieved the cash out, i tried doing it again but it says something went wrong. I spent alot of money trying to complete the offer aswell. Please fix this issue, Thanks

    — by Kane Gaw 1 year ago

  • I have been trying to cash out my points for the past 6 months, and have had no success. I contacted support twice through the app with no response. Is it possible to get some help here?

    — by Jasmin Johnson 1 year ago

  • I won 20.00 from y'all. Was having trouble with PayPal. Then they told the money was taking back. Why

    — by Penny Propst 1 year ago

  • Goodmornong! I've been trying to cash out my points for a $50 card on playspot and it says something went wrong every time. How can I fix this? Thankyou!

    — by Victoria sweetsir 1 year ago

  • You're trying to say I'm using a VPN and can't get the $20 I've earned over the last two weeks 😡
    I am not using a VPN. I'm using my android with WiFi. I want my money I have earned

    — by Diane Marie West 1 year ago

  • I’ve had this multiple times where I tried to cash out and don’t get my reward, I try my other email account and still doesn’t work. Then I tried to type it in again and continue to get please try again later, I’d like to have my reward.

    — by Paris M 1 year ago

  • I think you misread my previous email
    I have received the coins but I can't cashout it says something went wrong please try again later.

    — by Kon Dowy 1 year ago

  • I am over the cash out threshold but I have bee trying for three days to cash out to paypal and keep getting the message "sorry please try again later" I have contacted PlaySpot three times and had no response

    — by Emma Houghton 1 year ago

  • Regarding the previous email
    I received the coins but I can't cashout it says something went wrong please try again later.

    — by Kon Dowy 1 year ago

  • Hi I completed the raid shadow legends task by purchasing in app items to help complete it, however I cashed a few days ago but I have not received my cashout. Now when I try to cashout it gives an error and says try again later. But it has been saying this for a while so what should I do?.

    — by Kon Dowy 1 year ago

  • Hi I completed the raid shadow legends task by purchasing in app items to help complete it, however I cashed a few days ago but I have not received my cashout. Now when I try to cashout it gives an error and says try again later.

    But it has been saying this for a while so what should I do?

    — by Kon Dowy 1 year ago

  • Hello, I have now collected plenty of coins at Playspot and wanted to have 10000 paid out as money, enter everything and then I keep getting this message, Please enter a valid e-mail address, I am using a valid e-mail -Address

    — by Alexw 1 year ago

  • Hi i completed raid shadow legends task and even bought packs to complete the task but when cashing out £100 its giving me an error and is not letting me cash out.
    Please help
    Thanks

    — by Gon Stash 1 year ago

  • Won't let me cash out

    — by Kelley Johnson 1 year ago

  • I’ve been trying to cash out and I keep getting an error message telling to try again. I’ve cashed out before and have never had this issue before.

    — by Jennifer Smith 1 year ago

  • I had 18000 or more when I all of a sudden had to start all over.. about 3 days ago this happened

    — by Patricia hicks 1 year ago

  • Will there be any new challenges because I kinda downloaded all the games from the special offer section and now I cant gain anymore coins, please add new challenges to the special offer section

    — by Majd 1 year ago

  • will there any new offers all the ones that I have right now gives very little and is waste of time, will there be any new offers soon?

    — by Majd 1 year ago

  • I have 2 tickets pending currently, one has been pending for a while now, with no response.

    — by Kelly Petersen 1 year ago

  • When I try to redeem $20 PayPal it keeps saying something went wrong and continues to display the same error

    — by Kerry wilson 1 year ago

  • Hi I've spent a request for a payout and not received it yet I've messaged numerous times and haven't received a reply.. was hoping I'd be leaving a 5 star review for this but not looking likely

    — by Thomas 1 year ago

  • Repeated "somethings gone wrong try later" message when trying to redeem. No response to email.

    — by Valerie Johnston 2 years ago

  • I've been trying to redeem points for a $100 paypal gift card for the last 4 days and keep getting an error message to try again later, I've sent 2 or 3 messages to customer support with no response and have even tried to cash out for lower amounts getting the same error message

    — by Alacia Pratt 2 years ago

  • Hello. I have 47600 credit. But i can t request the payment. HELP ME.

    — by Oghi 2 years ago

  • Been waiting ages for my cash out reward which is a £50 paypal ive contacted support through email but as per usual no one answers

    — by Kyle Boulton 2 years ago

  • I requested cash out for the points I acquired while playing their games. There is no money yet and no response from them either. I contacted them twice already.

    — by James 2 years ago