Published by U.S. Bank Mobile on Feb 29, 2024

Report an issue with U.S. Bank ReliaCard.
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Why should I report an Issue with U.S. Bank ReliaCard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of U.S. Bank Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact U.S. Bank ReliaCard image 1 contact U.S. Bank ReliaCard image 2

About U.S. Bank ReliaCard

1. Enrolling is easy in the mobile banking app. • View recent transaction details with just a tap. • Access commonly used features from the quick-action menu. • Budgeting & spend tracking – review monthly statements and enhanced transaction details. • Security & control – receive alerts on charges, low balances and real-time purchase notifications. • Activate your card, change your PIN, report a lost or stolen card or order a new card within the app. • Get customized alerts on loads, purchases, new card mailings, and more. • Explore the Help Center for answers to commonly asked questions. U. S.

2. Get more done with an enhanced experience, easier navigation, and help when you need it. • Simple log in using your unique username and password. • Use your biometric info for a more convenient login experience. • Don’t have a bank account?

3. Bank ReliaCard Mobile App delivers what mobile banking should be.

4. Bank is committed to protecting your privacy and security.

5. Exclusively for use with your U. S. Bank ReliaCard®. The U. S.

6. View our privacy pledge at usbank. com/privacy.

U.S. Bank ReliaCard Customer Insights

1. Not a good impression.This app has worked perfectly for 4 years but it no longer shows my transactions or deposits.

2. Jump through a bunch of hoops repeatedly, get a connection, wait forever, page loads, and then the text-based browser (app in this case) gives me a vague error message: "Oops! Something went wrong.

3. Even did an update this morning with no problems! Giving 3 stars back since the creators listened! Worked fine for about a week before requiring an update.

4. It's made using my unemployment easy, and setting up the transfer to your checking account is very very easy.

5. **oh, this is one star after the myriad of issues I went through enrolling, and unlocking the account in April alone**App is okay.

6. Be nice to see pending deposits, my phone's currently off atm, so I can't check my card balance by calling and decided to try the app again.

7. You can't transfer funds into your account and it only has very basic features.

8. There aren't fancy bells and whistles that make it confusing, but it looks good and is well designed.

9. All was well until the same point, And when you know, my call was dropped again!Slow, repetitive and most of the options don't work.

10. Rather than tell me they couldn't help me / couldn't figure out the issue, they dropped the call.

11. The agents who worked with me were helpful until my technical issue.

Steps to Troubleshoot & Fix U.S. Bank ReliaCard Issues

1. Fix U.S. Bank ReliaCard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart U.S. Bank ReliaCard: Restarting the app will resolve most errors.
  2. Update the U.S. Bank ReliaCard App. Here is how:
    1. On Android goto PlayStore » Search for "U.S. Bank ReliaCard" » Open U.S. Bank ReliaCard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for U.S. Bank ReliaCard » click "UPDATE".
  3. Clear U.S. Bank ReliaCard app cache: Clearing cached data will force your app to retrieve the latest data directly from U.S. Bank ReliaCard servers.
    1. On Android, goto Settings » Apps » Select "U.S. Bank ReliaCard" » click Storage » click "Clear Cache".
  4. Check U.S. Bank ReliaCard app permissions. If any of these permissions required to use your device's features are disenabled, U.S. Bank ReliaCard might not work.
  5. Uninstall and reinstall U.S. Bank ReliaCard. If nothing else has worked, completely uninstall U.S. Bank ReliaCard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing U.S. Bank ReliaCard not working


2. Fix U.S. Bank ReliaCard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make U.S. Bank ReliaCard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to U.S. Bank ReliaCard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, U.S. Bank ReliaCard may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Pls mail me a new card

    — by Christopher Henriquez 2 years ago