Published by Citibank N.A., Indonesia

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Citi collects from your device

  1. view Wi-Fi connections
  2. read calendar events plus confidential information
  3. add or modify calendar events and send email to guests without owners' knowledge
  4. record audio
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. read your contacts
  8. read phone status and identity
  9. take pictures and videos
  10. approximate location (network-based)
  11. precise location (GPS and network-based)
  12. read the contents of your USB storage
  13. modify or delete the contents of your USB storage
  14. read phone status and identity
  15. run at startup
  16. control vibration
  17. view network connections
  18. full network access
  19. prevent device from sleeping
  20. change your audio settings
  21. receive data from Internet


1. Delete Citi Account through Email

There are 2 methods to get your data (and account) deleted by Citi Mobile Indonesia:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Citi Mobile Indonesia account remove Citi Mobile Indonesia account


Now you understand what the Law says, Send your Request directly to Citi using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Citi to delete your account/data:


  1. To delete your Citi account, contact Citi via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Citi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to id.customer.service@redacted... Login to see email.



2. How to Delete Citi on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Citi Mobile Indonesia".


3. Delete Citi on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Citi Mobile Indonesia" and Click "Uninstall".



4 details about Citi app

how to delete Citi Mobile Indonesia delete Citi Mobile Indonesia guide

1. Please ensure you always use the latest version of Citi Mobile to be able to access the functions in the Citi Mobile® App best feature/security setting.

2. We are constantly improving our mobile experience to offer you a more personalized, easy and intuitive banking experience that keeps you on top of your finances.

3. Bank with Citi Mobile® App – the easiest and quickest way to manage your finances with Citi.

Liked Citi? you may also like other Finance apps like Mobile Invest for Share Market; AIB Mobile; Globe Connect Mobile; IBKR Mobile; AllSouth Mobile Banking;

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