Published by TCF Bank

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Why should I report an Issue with TCF Bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TCF Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

TCF Bank Customer Insights

1. I don't like the quick glance feature as it requires no password to access account balances and transactions, however, I have had to turn it on to avoid the waiting period for accounts to load.The odds that this app can actually successfully deposit a mobile check are about one in fifty for me, and that's the only reason I want or need it, making it nearly worthless to me and a gamble every time I use it.

2. My only small complaint would be is the lack of free transfer options to friends and family members that have an account with TCF without a fee, or being able to pay bills without incurring such a large fee.

3. Two nice additions would be to allow for adding multiple checks to one account in a row without having to back to the main screen.

4. Prior to this update the app was efficient, things were located where you'd expect them to be, and they met my needs as a user.

5. When your in your account transactions and you've scrolled down to (SEE MORE) and have done that twice and see a transaction you need to inquire on you select it and that's it.

6. It kind of took quite a bit of poking around...it isn't completely obvious or intuitive.The new update on January 2020 is a step backward.

7. This new update is none of those things... functions are not where you'd expect, it's difficult to navigate, and the things I use is not easily accessible.

8. All to no avail.Perfect for quick balance checks and check deposits have improved a lot.

9. Instead they have you waste your time filling out the app form and then throw an error page at you.3 starts only because it's nice TCF has an app.

10. It's very frustrating as neither (BACK) options actually bring you BACK to where you left off.Great, but issues exist.

11. Also, access to multiple account logins with fingerprint, not just one.

Steps to Troubleshoot & Fix TCF Bank Issues

1. Fix TCF Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TCF Bank: Restarting the app will resolve most errors.
  2. Update the TCF Bank App. Here is how:
    1. On Android goto PlayStore » Search for "TCF Bank" » Open TCF Bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TCF Bank » click "UPDATE".
  3. Clear TCF Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from TCF Bank servers.
    1. On Android, goto Settings » Apps » Select "TCF Bank" » click Storage » click "Clear Cache".
  4. Check TCF Bank app permissions. If any of these permissions required to use your device's features are disenabled, TCF Bank might not work.
  5. Uninstall and reinstall TCF Bank. If nothing else has worked, completely uninstall TCF Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TCF Bank not working


2. Fix TCF Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TCF Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TCF Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TCF Bank may not be able to connect to the Internet when running in the background.

Reported Issues