Published by Banco Bradesco SA

contact Bradesco Prime Chat with our AI-based Bradesco Prime Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Bradesco Prime?



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Why chat with our AI Bradesco Prime Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Bradesco Prime.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Being that end users cannot simply reinstall this app without having to visit a branch to authorize the security token, this is a huge inconvenience and makes this app useless until patched/updates to Android 11.That BIA just doesn't works.

2. not intuitive, very slowCould be way more intuitive and user friendly, they should learn with Banco do brasil appnot at all intuitive.

3. Difficult to use and various glitches are evident.Easy to use ! Easy to choose your options! Inductive!the worst banking app i have ever used.

4. There's limitations for what you can do here, so you'll have to do it on PC.When the App stops working which it invariably will you will be stuck at the end of a long phone call to someone who cant help you access your own money.

5. An email was sent in parallel March 4th 2019, including evidences requested to other reviewer.Very bad.

6. This app has NOT been updated for Android 11 resulting is constant crashes and instability.

7. Try another bankDraining battery even when background mode is restricted.

8. Did not save my new updatesNot user friendly.

9. It recognizes random words instead of what you say.

10. Running on Pixel with GooogleFI.

11. The app shuts you down way too early.

Steps to Troubleshoot & Fix Bradesco Prime Issues

1. Fix Bradesco Prime Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bradesco Prime: Restarting the app will resolve most errors.
  2. Update the Bradesco Prime App. Here is how:
    1. On Android goto PlayStore » Search for "Bradesco Prime" » Open Bradesco Prime » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bradesco Prime » click "UPDATE".
  3. Clear Bradesco Prime app cache: Clearing cached data will force your app to retrieve the latest data directly from Bradesco Prime servers.
    1. On Android, goto Settings » Apps » Select "Bradesco Prime" » click Storage » click "Clear Cache".
  4. Check Bradesco Prime app permissions. If any of these permissions required to use your device's features are disenabled, Bradesco Prime might not work.
  5. Uninstall and reinstall Bradesco Prime. If nothing else has worked, completely uninstall Bradesco Prime then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bradesco Prime not working


2. Fix Bradesco Prime Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bradesco Prime be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bradesco Prime not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bradesco Prime may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Barbara Terrell

I would like to cancel by Bradesco prime subscription. The free trial is about to end and I do not want to continue the subscription and be charged. Gostaria de cancelar pela assinatura prime do Bradesco. A avaliação gratuita está prestes a terminar e não quero continuar a assinatura e ser cobrado.