Contact Navy Federal Credit Union Customer Service

Why should I report an Issue with Navy Federal Credit Union?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Navy Federal to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Access your accounts 24 hours a day. • Use your fingerprint or a four digit passcode to see your balances quicker. • Easier to find information on your accounts, including transaction details and running balance. • Make an internal, member, or external transfer through one easy process. • Automatically deposit checks using your camera. • View scheduled transactions, including pending deposits, upcoming transfers, and bill payments. • Make payments directly to Navy Federal consumer loans, mortgages and credit cards. • Apply for new credit cards or personal loans, or become a Navy Federal member. • View credit card reward points and redeem cash rewards. • Order new or replacement debit cards and activate them. • Update your debit or credit card PIN instantly. • Change your sign-in password to keep your information safe. • Find the nearest branch or ATM with a single tap. • View rates and info on our loans and savings products, or estimate a payment with a calculator. • Read timely articles to help educate and plan your financial life.

2. Apply for a credit card, a personal loan, or membership, or find your closest ATM or branch. • Safe and Secure.

3. With a great look and feel, we’ve made the mobile app easier to find information on your accounts and transactions.

4. To sign in to mobile banking, use your Navy Federal username and password.

5. If you are not a member, apply now using the app or call us at 1-888-842-6328 or 1-703-255-8837.

6. Bank easy with the Navy Federal mobile app!

7. Breeze through payments, transfers, and check deposits with just a few taps.

8. Quickly sign-in using a 4-digit passcode.

9. As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp.

1. I have uninstalled and reinstalled and when I launch only a globe pops up behind a blue screen.. It would also be nice if I can view my business account with the same app.

2. Restarting my phone, clearing cache and data doesn't help fix the problem.

3. I stopped receiving push notifications from the Navy Federal app the same time the app stopped working on my phone.

4. Already attempted all the fixes, clearing cache, clearing data, full reinstall, always the same failure mode.I have used this app for years with very few issues, until now.

5. I cleared cache, updated the app, uninstalled & reinstalled, signed up for digital banking, ect.

6. This is the first time in years I've had issues with the NF app but this has been going for months now.The 2-Factor verification is extremely slow, if it even works at all.

7. I've cleared the cache, cleared the data, uninstalled, and reinstalled it again.

8. Now whenever I try to open it, it just stays stuck on a blue screen with the Navy Federal logo on it and doesn't do anything.

9. I hope this issue gets fixed.UPDATE: The app started working again and everything is back to the way it was! When the app works (which most of the time), it's a seamless experience throughout.

10. Uninstalled then reinstalled app; working ok, but I wonder when it will go FUBAR... 16 June 2023... Well, it went FUBAR.

11. I've deleted the cache and storage, then tried reinstalling, restarting my phone.

1. Fix Navy Federal Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Navy Federal Credit Union: Restarting the app will resolve most errors.
2. Update the Navy Federal Credit Union App. Here is how:
   1. On Android goto PlayStore » Search for "Navy Federal Credit Union" » Open Navy Federal Credit Union » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navy Federal Credit Union » click "UPDATE".
3. Clear Navy Federal Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Navy Federal Credit Union servers.
   1. On Android, goto Settings » Apps » Select "Navy Federal Credit Union" » click Storage » click "Clear Cache".
4. Check Navy Federal Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Navy Federal Credit Union might not work.
5. Uninstall and reinstall Navy Federal Credit Union. If nothing else has worked, completely uninstall Navy Federal Credit Union then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Navy Federal Credit Union not working

2. Fix Navy Federal Credit Union Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Navy Federal Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Navy Federal Credit Union not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Navy Federal Credit Union may not be able to connect to the Internet when running in the background.