Published by Capital One Services, LLC on Oct 30, 2024

contact CreditWise from Capital One Chat with our AI-based CreditWise from Capital One Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with CreditWise from Capital One?



characters left:

Why chat with our AI CreditWise from Capital One Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of CreditWise from Capital One.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact CreditWise from Capital One image 1   contact CreditWise from Capital One image 2


What users are saying

1. It also has a credit score stimuator that will show the effect on your credit score if you plan to make a big purchase, open a new credit line, or get a credit line increase.Makes building credit much easier! I love that I get alerts any time there is a change in my credit history or my credit score.

2. It also provides details of your accounts, inquiries and other things that impact your credit score.

3. It shows how my credit score changes every billing period and provides tips on how to maintain it better.

4. When your score is 100 points less on one of the three apps, you know where the problem is, and it's not with you, it's with CreditWise.Creditwise is the first app I have ever used for the intention of monitoring my own credit score.

5. It shows your transition credit score (which is usually a bit higher than your FICO score) but helpful none the less.

6. Getting a loan is a mysterious matter beyond a credit score.Best app to monitor Credit Score.

7. Excellent!The app is very easy to use and provides me with my Credit Wise Vantage score.

8. I like the little credit simulator - if you want to open it account or buy a house it shows what it does to your credit rating, and if your going to be late on payments (say it isnt so lol) it shows that also.

9. It seems CreditWise wants to encourage people to get themselves into debt by adjusting scores in a deceitful way, that the other two credit agencies don't do.

10. I would recommend it to all my friends and family.CreditWise is very useful in helping to monitor and build credit scores.

11. Love how you can simulate very different scenarios to see if your score will drop or go up, depending if making a big purchase or paying off loans/credit cards.

Steps to Troubleshoot & Fix CreditWise from Capital One Issues

1. Fix CreditWise from Capital One Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CreditWise from Capital One: Restarting the app will resolve most errors.
  2. Update the CreditWise from Capital One App. Here is how:
    1. On Android goto PlayStore » Search for "CreditWise from Capital One" » Open CreditWise from Capital One » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CreditWise from Capital One » click "UPDATE".
  3. Clear CreditWise from Capital One app cache: Clearing cached data will force your app to retrieve the latest data directly from CreditWise from Capital One servers.
    1. On Android, goto Settings » Apps » Select "CreditWise from Capital One" » click Storage » click "Clear Cache".
  4. Check CreditWise from Capital One app permissions. If any of these permissions required to use your device's features are disenabled, CreditWise from Capital One might not work.
  5. Uninstall and reinstall CreditWise from Capital One. If nothing else has worked, completely uninstall CreditWise from Capital One then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CreditWise from Capital One not working


2. Fix CreditWise from Capital One Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CreditWise from Capital One be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CreditWise from Capital One not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CreditWise from Capital One may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Darin turner

Delete acc

— 2 years ago by William Earnest

Please delete my account

— 2 years ago by Carlos carrillo

Cancel my credit wise subscription

— 3 years ago by Nancy Benkowich

I can't change my contact info cause I can't verify the login

— 4 years ago by camille young

Hi, I called Capital One, who stated they reported balances decreases but they have no direct affiliation with Credit Wise. This was concerning as Credit Wise is on my statement? Anyway, I really want to know when you update and I noticed other credit sites already updated my credit balances to zero. Thank you in advance for a response.

— 4 years ago by darren sisco

my credit score keep dropping why????? all my card are pay on time,,i just close out my credit one card on 11/29/2020..my score drop by 78 point this month and last month drop by 20 points...why?????