Published by Huntington National Bank on Dec 18, 2023

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Why should I report an Issue with Huntington Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Huntington National Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Huntington Mobile

1. Download and you’ll be able to view account balances and history, deposit checks, transfer funds, pay bills, locate office branches, find ATMs, and contact a representative.

2. ACCOUNT INFORMATION - View up-to-date information about your Huntington accounts, including pending transactions.

3. The Huntington Mobile app is free, but message and data rates from your mobile carrier will still apply.

4. That’s not all – as new features are rolled out, you’ll be able to update the app so you always have the latest-and-greatest online banking tools right at your fingertips.

5. UPDATE YOUR CONTACT INFO – Maintain your address, email and phone number information.

6. HUNTINGTON HEADS UP (SM) - Set up alerts to get a heads up on important moments for your money, on the device you choose.

7. MANAGE YOUR OVERDRAFT OPTIONS – Manage your overdraft options on eligible accounts to avoid overdraft fees.

8. You’ll receive a summary that describes the amount and payment date, and get a receipt for the transaction.

9. FIND LOCATIONS - Find ATMs and branches near your current location or by entering a street address.

10. Some features are only available to customers who have registered for Online Banking at Huntington. com.

11. Select the date you’d like the transfer to occur and get a receipt for the transaction.

Huntington Customer Insights

1. And it's been this way for months and I read they're trying to fix it but it's just taken way too much time.I would say about 90% of the time I try to login, the app says my phone is an unrecognized device and I have to have a code sent to me to use it again.

2. I need to constantly verify that my phone is a registered device (almost every time I attempt to log in), it constantly expires after 2 minutes and says I don't have access until I shut down the entire app.

3. You can click on and do whatever else you want in the app but when it comes time to hit except for the fingerprint or face ID... NothingUnable to unlock my debit card on app and online all day.

4. Plus the atm's don't work!!!!Was always a pretty stable app before, but since getting a new phone 6 months ago it will not remember my device for more than a week or so.

5. Yes, I click remember device, every single time.

6. but major concerns are still having to call to replace a lost card, and still having to go online to have a scheduled transfer between bank accounts.

7. I've done all basic troubleshooting: cleared the cache/data, Uninstalled the app, rebooted my device and re-download the app and still get the same reoccurring bugs.

8. I've never had an issue with this the whole time I've had my account for over 5 years.

9. Lately, every 4 or so long-ins I get an error message and the screen goes completely black so I have to reboot the phone for the app to work again.

10. If that doesn' happen I have to make several attempts to login because it shows an error messageapp works great.

11. This happens almost every time I try to view my account.

Steps to Troubleshoot & Fix Huntington Issues

1. Fix Huntington Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Huntington: Restarting the app will resolve most errors.
  2. Update the Huntington App. Here is how:
    1. On Android goto PlayStore » Search for "Huntington" » Open Huntington Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Huntington » click "UPDATE".
  3. Clear Huntington Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Huntington servers.
    1. On Android, goto Settings » Apps » Select "Huntington Mobile" » click Storage » click "Clear Cache".
  4. Check Huntington app permissions. If any of these permissions required to use your device's features are disenabled, Huntington might not work.
  5. Uninstall and reinstall Huntington. If nothing else has worked, completely uninstall Huntington then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Huntington not working


2. Fix Huntington Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Huntington be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Huntington not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Huntington may not be able to connect to the Internet when running in the background.

Reported Issues