Contact Remitly Customer Service

Why should I report an Issue with Remitly: Send Money & Transfer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Remitly to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Remitly helps you send money worldwide and pay using your bank account, credit card, or debit card.

2. Join the millions of people who have trusted Remitly since 2011 to send money to friends and family overseas.

3. Transfer money using your bank account, credit card, debit card, with your mobile phone.

4. More money makes it home to friends and family thanks to Remitly’s great rates, special offers, and no hidden fees.

5. Download the Remitly app and send your money transfer today.

6. Download our secure money transfer app and send money to banks and approximately 460,000+ cash pickup locations worldwide. • Have questions?

7. More money makes it home to loved ones with Remitly’s great rates, special offers, and no hidden fees.

8. Use this easy money transfer app and your mobile phone to send money.

9. Referrals must be new Remitly users and additional send requirements may be required for rewards to apply.

10. Remitly has offices around the globe. Remitly Global, Inc. is located at 1111 Third Avenue, Ste 2100 Seattle, WA 98101.

11. Remitly uses multiple levels of security designed to keep you protected.

1. I genuinely miss this feature and wonder if there is any possibility of bringing it back.The app is fairly easy to use and gives a good exchange rate, but a few things don't add up, though: The fee for sending money with economy or express is the same ($4.99. Which is kind of high, considering other apps).

2. But recently when I had an issue (I chose Express service, supposed to be Within 4 hours as on their advertising, but turned out 5 days as the Economy service), I tried to called few times to find the answer, they Kept Putting me on Hold for more than 15mins, and when I tried to reach out to them, they just Ignored me so that I would hang up the phone myself.

3. This is very inconvenient, in case you have to send money for an emergency to a family or friend in need.I really liked remitly at first.

4. The recipient received transfers within minutes in their bank account, but recently there has been problems and I'm needing to contact customer service.

5. I highly recommend it to anyone who wishes to safely send money transfers internationally without having to worry about fraud or a long wait.

6. They told me it was only available to first time users...but I WAS a first time user?? I had to contact support for them to tell me that it was removed because of some household policy regarding 3 accts attached to one address.

7. It's also amazing how they try to reply to each and every review posted here! One thing though, I found about 3-4 competitors that offer way much higher exchange rates (usd to php) as much as $1.30 higher! This tempted me to try other services, even if delivery is not as fast.

8. The app is also user friendly.Excellent service and the best app to send money.

9. Check it out, you won't be disappointed.I've been using Remitly for years and have nothing but positive comments.

10. I was looking at a transaction I made the day before and the Send Again button is on the screen and it's large and really easy select.

11. They have two options instant tranfers paid with credit/debit cards and an economy option which you use by linking your bank account.

1. Fix Remitly Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remitly: Restarting the app will resolve most errors.
2. Update the Remitly App. Here is how:
   1. On Android goto PlayStore » Search for "Remitly" » Open Remitly: Send Money & Transfer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remitly » click "UPDATE".
3. Clear Remitly: Send Money & Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Remitly servers.
   1. On Android, goto Settings » Apps » Select "Remitly: Send Money & Transfer" » click Storage » click "Clear Cache".
4. Check Remitly app permissions. If any of these permissions required to use your device's features are disenabled, Remitly might not work.
5. Uninstall and reinstall Remitly. If nothing else has worked, completely uninstall Remitly then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remitly not working

2. Fix Remitly Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remitly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remitly not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remitly may not be able to connect to the Internet when running in the background.