Published by BillGO, Inc. on Sep 27, 2023

Report an issue with Prism Pay Bills, Money Tracker.
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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BillGO, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Prism Pay Bills, Money Tracker

1. Prism bill organizer combines all of your financial accounts together in one app so you don’t waste time logging into multiple websites to check due dates, checking and savings account balances, or to pay your bill statements.

2. Prism is the free personal finance and bill organizer app that automatically tracks bills & sends bill pay reminders.

3. Prism is the magic bill organizer for your bills! ✔ More billers than any other app (over 11,000)!

4. See your income, account balances, monthly expenses & spending together so that you can pay bills in seconds. ★ NerdWallet’s 2018 “Best app for paying and tracking bills.

5. We automatically track bills and send due date bill reminders.

6. Track your bills, income, account balances, and monthly expenses with an easy-to-read graph.

7. You won’t forget to pay bills thanks to bill pay reminders.

8. We also cover larger mainstream banks and credit card providers, like Chase, Capital One and Wells Fargo, to community-oriented credit unions, like Boeing Employees Credit Union, Alliant Credit Union, and Suncoast Credit Union.

9. Save money by never paying bill late fees again. Manage your true bill.

10. Prism has over 11,000 billers that you can connect to in the app, from national billers like USAA, Verizon, Ally Auto, and Navient, to smaller local utilities.

11. Our commitment to security has allowed us to process over $1 billion in bills during the last six years. Want to get in touch?

Prism Pay Bills, Money Tracker Customer Insights

1. With issues from syncing bills, biller login issues, canceled payments, and poor support, I can't recommend it to anyone.

2. Currently looking for other apps.This app has become useless and more of a headache than anything AND costly! Can never stay synced with my bills to provide accurate and timely information.

3. And yes, you can make manual bills, but at that point you may as well just use a calendar.Love this app to help me make sure all my bills are paid and to budget at any time.

4. My breaking point was a payment that kept failing with the same card that successfully worked on all other bills.

5. You have to go into the app to start a chat before you're told there's a problem.Multiple accounts syncing issues.

6. It's not helpful managing money and bills when you can't see your money accounts, and you can't pay bills because they don't update.

7. Do NOT try to pay your bill the day off (also when you MAY actually receive a notification of bill due) because when it doesn't go through and you aren't notified, you miss the deadline and then are charged late feeThis app sucks! I'd give it a 0 if allowed.

8. I wish these issues would get fixed before I get so frustrated that I uninstall the appPrism used to be good, I've recommended it to everyone since I started using it in 2017.

9. Only wish is that some of my bills did not need to be manually added for no current coverage (YouTube, Google Fi, Evergreen Power).

10. I used to love this app, but I'm abandoning it due to WAY too many late fees associated with not being able to link anything and missing payments until I'm notified by the company.

11. Always seems to be at least one biller with issues causing me to be late or miss a payment.

Steps to Troubleshoot & Fix Prism Pay Bills, Money Tracker Issues

1. Fix Prism Pay Bills, Money Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Prism Pay Bills, Money Tracker: Restarting the app will resolve most errors.
  2. Update the Prism Pay Bills, Money Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Prism Pay Bills, Money Tracker" » Open Prism Pay Bills, Money Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Prism Pay Bills, Money Tracker » click "UPDATE".
  3. Clear Prism Pay Bills, Money Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Prism Pay Bills, Money Tracker servers.
    1. On Android, goto Settings » Apps » Select "Prism Pay Bills, Money Tracker" » click Storage » click "Clear Cache".
  4. Check Prism Pay Bills, Money Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Prism Pay Bills, Money Tracker might not work.
  5. Uninstall and reinstall Prism Pay Bills, Money Tracker. If nothing else has worked, completely uninstall Prism Pay Bills, Money Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Prism Pay Bills, Money Tracker not working


2. Fix Prism Pay Bills, Money Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Prism Pay Bills, Money Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Prism Pay Bills, Money Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Prism Pay Bills, Money Tracker may not be able to connect to the Internet when running in the background.

Reported Issues