how to delete GO2bank: Mobile banking account

How to Delete GO2bank Completely

Published by Green Dot | Updated: Feb 22, 2023

Guides: Contact app | Cancel Subscription | Troubleshoot

Learn how to delete your GO2bank: Mobile banking account and personal data from your device.

Table of Contents:

Delete via Email
Delete on iphone
Delete on android

Reading time: 47 seconds

1. Delete GO2bank Account through Email

There are 2 methods to get your data (and account) deleted by GO2bank: Mobile banking:

Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

To delete your GO2bank account, contact GO2bank via email and provide the reasons for your request.
Mention the law under which you make your request (GDPR or CCPA).
Notify GO2bank of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to GO2bank using the form below:

Already have an account? Login here

2. How to Delete GO2bank on Iphone

On iphone, Goto "Settings "
Click on "General" » "Iphone Storage".
Select the app, and click "Delete GO2bank: Mobile banking".

3. Delete GO2bank on Android phone

Go to your Android phone Settings.
Click on "Apps & Games".
Select "GO2bank: Mobile banking" and Click "Uninstall".

GO2bank: Mobile banking Product Details

delete GO2bank: Mobile banking account 1

GO2bank™ is the ultimate mobile banking app and debit card, packed with features to help you better manage your money and build your credit. The ultimate in value and convenience: • No monthly fees with eligible direct deposit, otherwise $5 per month¹ • No hidden fees² • Overdraft protection up to $200, with opt-in and eligible directs³ • Get your pay up to 2 days early with direct deposit⁶ • Free nationwide ATM network⁷ • Earn well over the national savings rate average¹¹ Your GO2 for better credit: • Build or repair your credit over time with the GO2bank Secured Visa® Credit Card⁴ ⁵ • Raise your credit scores instantly and get your FICO® score for free¹³ Keep your money safe: • Member FDIC bank and a brand of Green Dot Corporation⁹ • Lock and unlock your card with a tap of the app⁸ • Receive fraud alerts when we see something suspicious¹⁰ Download the app to open an account or visit GO2bank.com to learn more. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions. 1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period. Otherwise, $5 per month. 2. See our simple fees chart at GO2bank.com. 3. Fees, terms and conditions apply. 4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees may apply. 5. Annual Percentage Rate is 22.99% and is accurate as of 11/1/2022. For additional information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com. 6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. 7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply. 8. Previously authorized transactions and deposits/transfers to your account will function with a locked card. 9. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. 10. Message and data rates apply. 11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account. 12. Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. 13. Results may vary. Some may not see improved scores or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost®. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Technology Privacy Statement - https://www.go2bank.com/techprivacy

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

I would like to cancel my account because I will no longer be using it and only intended to use it for a one time purchase. My bank account for you is *2571. I make this request under the CCPA law and there will be a penalty of a $7,500 fine for non compliance.
-Brandan LY

— by Brandan Ly 7 months ago

I have an account in your database with the name Samantha Harris and the email address that is linked to the account is [email protected]

I have decided not to use the account again, therefore I am exercising my right under the California Consumer Privacy Act. I request that you kindly delete my account from your database, whether directly from me, through a third party, or through a service provider.

If you need any more information from me, please let me know as soon as possible. If you cannot comply with my request--either in whole or in part--please state the reason why you cannot comply. If part of my information is subject to an exception, please delete all information that is not subject to an exception. If my request is incomplete, please provide me with specific instructions on how to complete my request.

— by Samantha Harris 7 months ago

I just need to get my card on this email that I got in the mail

— by Terrell Anthony Robinson 9 months ago

I want to delete my account with my email [email protected]

— by Teresa Parsons 11 months ago

I want to delete this account so I can make a new one. It won't let me log into my account and keeps saying they're is technical issues. It's been giving me this message for two months.

— by Tristen LaCaze 1 year ago

Can’t log in and I can’t Fins a phone number I can call to help me

— by Johan Alexander Elbertus Franken 1 year ago

Fraud and identity theft. Please cancel my go program. And or way 2 go card. Put fraud alert credit freeze please. Just send me a quick email or text letting me know if the deletion was successfully. Thank you. My number is 770 873 9712. Email is jamiebirchfield. Thank you so much

— by Jamie Birchfield 1 year ago

Dear GO2bank Team,

I have an account in your database with the name Sarah Carranza and the email address that is linked to the account is [email protected]

I have decided not to use the account again, therefore I am exercising my right under the California Consumer Privacy Act. I request that you kindly delete my account from your database, whether directly from me, through a third party, or through a service provider.

If you need any more information from me, please let me know as soon as possible. If you cannot comply with my request--either in whole or in part--please state the reason why you cannot comply. If part of my information is subject to an exception, please delete all information that is not subject to an exception. If my request is incomplete, please provide me with specific instructions on how to complete my request.

Sincerely,
Sarah Carranza
Email: [email protected]
Phone: (323) 979-3679
8/10/21

— by Sarah Carranza 1 year ago

I don’t really use the account and don’t wanna keep being charged

— by Michael Cecil 1 year ago

remove go2bank account

— by Antania Gomes 1 year ago

I have a scammer trying to get into my account, I’ve been trying to delete this account for a few days now and no one has helped me . I just want to completely get rid of it

— by Beatriz 2 years ago

I wish to have my account deleted if you would please do that as soon as possible I have no need for the service thank you

— by Brandon Chavez 2 years ago