contact Citibank TH

Contact Citibank TH

Published by Citibank NA Thailand
Updated: Feb 21, 2023

Report an issue with Citibank TH.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Citibank TH?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Citibank NA Thailand to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Citibank TH Features and Description

We have improved Citi Mobile® Application to provide you with a mobile banking experience that is more personalized, tailored to you in every way, accessible anytime and easy to use. Manage your account • Keep up with your credit card, Ready Credit and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login • Unlock/lock your card from unauthorized use with just one tap • Instantly authenticate transactions with Citi Mobile® Token – your personal and secure PIN • Stay on top of your bank and credit card account activities via Citi Mobile® Push Notifications, SMS and/or email • Get around the app simply with a navigation bar customized to suit your needs Make payments and transfers with ease • Access your savings and investments at your fingertips • Activate Citibank Global Wallet in one tap and exchange foreign currencies instantly Full control of your finances • Convert your available credit limit from your credit card or Ready Credit Account into Citi Quick Cash • Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly installments • Use Citi PayAll to earn Citi Rewards Points, cash rebate, or special gifts when you pay your rent or education expenses with your credit card or Ready Credit Account Understand features and products better • Discover great deals wherever you are with Citi World Privileges • Discover personalized offers, just for you • Search quicker with smarter FAQs within our Help section, which predicts what you are looking for as you type • View your card rewards points and latest deals Look out for even more improvements coming your way. Our goal is to create the best mobile banking experience, and we’ve only just begun. Thanks for being our customer, Your Citi Team. Disclaimer: The use of this Citibank TH Mobile app is for the customers of Citibank N.A. Bangkok Branch only. Content provided via this Citibank TH Mobile app is not specifically created for any territory other than where Citibank N.A. Bangkok Branch operates/is licensed to operate. With effect from 1 November 2022 Citigroup Inc. has transferred ownership of its consumer banking business in Thailand to United Overseas Bank (Thai) PCL (registration number 0107535000176) and/or its related group entities (“UOB”). UOB is the issuer of “Citi” branded consumer banking products in Thailand and Citibank, N.A., Bangkok Branch is providing certain services in respect of those products. The trademarks “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trademarks and derivations thereof are used temporarily under licence by UOB entities from Citigroup Inc.

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Troubleshoot and Solve Common Citibank TH Issues

How to Fix Citibank TH Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Citibank TH, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Citibank TH is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Citibank TH user reports here >>. If other users are reporting that Citibank TH is down, you'll need to wait until Citibank TH itself fixes the issue.

  2. Clear Citibank TH app cache: Clearing cached data will force.....

Reported Issues

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