Contact Venmo Customer Service

Why should I report an Issue with Venmo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PayPal, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N. A. ⁵ The Venmo Teen Debit Card is available for eligible users 13-17 years old with parent or legal guardian sign up. ⁶ Transfer speed depends on your bank and could take up to 30 minutes.

2. Transfers are reviewed which may result in delays or funds being frozen or removed from your Venmo account. *Early access compared to standard banking practice of posting funds at settlement and subject to your employer providing pay information to the bank prior to payday.

3. Venmo does not make any recommendation regarding buying or selling cryptocurrency. ⁴The Venmo Mastercard® is issued by The Bancorp Bank, N. A. , pursuant to license by Mastercard International Incorporated.

4. Want your paycheck up to two days earlier* than your normal payday? ¹Use of cash back is subject to the terms of the Venmo account. ²Application subject to credit approval.

5. The Venmo Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. ³Terms apply.

6. A debit card of their very own and a Venmo account to send money to trusted friends and family⁵.

7. Get your Venmo money in the bank within minutes using Instant Transfer⁶.

8. Spend your money in Venmo everywhere Mastercard® is accepted in the U. S. — and earn cashback from some of your favorite spots.

9. Buy, hold, and sell cryptocurrency right on the Venmo app. New to crypto?

10. Buying and selling cryptocurrency is subject to a number of risk and may result in significant losses.

11. Venmo is the fast, safe, social way to pay and get paid.

1. I've deleted the bank account information and re-added it numerous times, cleared the history and cache on my laptop, uninstalled and reinstalled the app...still consistently inconsistent in being able to make a payment.The calculator options are back! Although, it still auto capitalizes each word as you type the memo out which not everybody wants that by default.

2. Lastly, the delay when hitting complete on a charge request is bothersome, it seems unresponsive and there's no indication that it's attempting to do anything until you tap complete again and get a banner telling you to slow downWas fantastic for the past four years! Literally no issues.

3. That's a fundamental feature for a positive experienceI've been using Venmo for Android for years and the user experience has been fantastic.

4. Now this weekend, literally overnight, when I try to do the instant transfer option, I get a message that both my bank and debit card are "unsupported/ineligible for instant transfers.

5. I want to scan and then a simple clean page where I check the name and add the amount to pay and which card or bank to use.

6. Payments not able to go through 90% of the time...even though money is in the bank account it's connected to and the bank says there should not be an issue.

7. Most annoyingly, the feature isn't present when first trying to complete a charge, it pops up in the middle of the screen after a delay which makes it easier to accidentally press.

8. I've been using both for instant transfers for over four years.

9. Also, the calculator feature was removed from Android back in January with the new UI and it hasn't been brought back since.

10. The end!Sending feedback is not possible on an Android - clicking on the "send feedback" option just copies your current version and other info to the clipboard.

11. My only issues have been with its connection to my bank.

1. Fix Venmo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Venmo: Restarting the app will resolve most errors.
2. Update the Venmo App. Here is how:
   1. On Android goto PlayStore » Search for "Venmo" » Open Venmo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Venmo » click "UPDATE".
3. Clear Venmo app cache: Clearing cached data will force your app to retrieve the latest data directly from Venmo servers.
   1. On Android, goto Settings » Apps » Select "Venmo" » click Storage » click "Clear Cache".
4. Check Venmo app permissions. If any of these permissions required to use your device's features are disenabled, Venmo might not work.
5. Uninstall and reinstall Venmo. If nothing else has worked, completely uninstall Venmo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Venmo not working

2. Fix Venmo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Venmo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Venmo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Venmo may not be able to connect to the Internet when running in the background.