Contact Oportun Customer Service

Why should I report an Issue with Oportun: Savings made easy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hello Digit, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you’re ready to borrow money, please visit Oportun. com to apply for a personal loan.

2. Our savings app is built around you: your spending habits, your income, and when it makes the most sense for you to save money.

3. The Oportun app is free for members to use for the purpose of monitoring and paying their loan.

4. Looking to apply for a loan? Please visit Oportun. com or call (866) 488-6090.

5. From setting up an emergency fund to saving for regular monthly bills, Oportun can help you manage your finances.

6. Oportun offers personal loans in certain states through its partner Pathward ®, N. A. and those products are subject to credit approval.

7. If you don’t have specific goals, save toward a Rainy Day Fund and have savings on hand for whatever comes your way.

8. Your savings funds are held at partner banks, Members FDIC.

9. We’ve taken the stress out of saving by automatically putting aside your money toward custom goals that you set.

10. Standard data charges may apply when downloading the app. *Based on average saves of all paying app members in the prior 12 months.

11. Set your savings goals with how much and by when, and we’ll help you get there.

1. I have 45 goals and not a lot of time to sit and turn off and on and off and on all 45 goals if my bank account becomes short on funds.Edited 5/26/23: Oportun has made it so difficult to even access the app, I'm looking at other ways to automate savings.

2. If it isn't fixed soon, i will be closing my digit account, because the whole appeal is not having to think about it.I find it very convenient for maintaining a multitude of different saving goals, and it keeps me aware of my current bank balance daily, which I find nice.

3. When it changed to Oportun, the app barely worked(like as we speak its not working for Android), it's not as simplistic as Digit, I can't skip deposits , and the savings algorithm is horrible.

4. I can highly recommend it for mainting savings, but for investments, I'm not sure.I have saved so much money with Digit that I just cannot save on my own.

5. Looking for an alternative soon unless they fix it.I used to love this app, but when I first installed it as Digit, it had a simple interface where you click it, open the app, and literally everything was right there.

6. Honestly I'm seriously thinking about closing the account but I am not confident that my funds would come back smoothly.I loved digit.

7. 75% of the time the app doesnt work, never gets past splash screen- support has not been able to help and from the comments, they don't know what the issue is.

8. It's friendly, easy to use, and it makes saving fun.EDIT: The savings withdrawals started back up, but now I can't turn the app on.

9. It's not hard to just add a scroll and click, the interface is just bloated and clunky now.EDIT 6/4/23: The app is completely useless, just sticks on the title screen after you enter your credentials.

10. The service and the app used to be way better when it was just digit.co. I have been with Digit since for at least 7 years or so.

11. Now Oportun is lagging behind and causing me to stress over being able to access my own money.

1. Fix Oportun Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oportun: Restarting the app will resolve most errors.
2. Update the Oportun App. Here is how:
   1. On Android goto PlayStore » Search for "Oportun" » Open Oportun: Savings made easy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oportun » click "UPDATE".
3. Clear Oportun: Savings made easy app cache: Clearing cached data will force your app to retrieve the latest data directly from Oportun servers.
   1. On Android, goto Settings » Apps » Select "Oportun: Savings made easy" » click Storage » click "Clear Cache".
4. Check Oportun app permissions. If any of these permissions required to use your device's features are disenabled, Oportun might not work.
5. Uninstall and reinstall Oportun. If nothing else has worked, completely uninstall Oportun then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oportun not working

2. Fix Oportun Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oportun be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oportun not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oportun may not be able to connect to the Internet when running in the background.