Contact Coinbase Pro Customer Service

Why should I report an Issue with Coinbase Pro: Trade BTC, ETH?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Coinbase Android to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app is built for advanced crypto traders with all necessary info and tools to trade on the go. Fees range from 0 - 0.

2. Coinbase Pro is the fastest, most trusted way to trade cryptocurrencies.

3. Coinbase Pro supports crypto to native currency trading pairs in the United States (USD), European Union (EUR), and United Kingdom (GBP). - Coinbase and Coinbase related trademarks are trademarks of Coinbase, Inc.

1. For anyone new to this platform, if you buy an asset and then want to sell it, you have to scroll through the market lists to find what asset you have a position, it will not take you to trading from your portfolio tabIn a recent update, something changed, and now the app is practically unusable.

2. Second, every time I scroll down the list of cryptos and then I click on it, upon pressing the back button it takes me to the top and it is very inconvenient to always have to scroll down again to where I was before.The ui and design of the app really works against you and is counter intuitive at every step.

3. You can't access individual coins from your list of holdings, no profit/loss indicator and you have to scroll through the list of coins each time to find what you want.

4. I would rather 'go back' to the same place i was in the list.The layout need some UX updates, for example I was unable to quickly access the crypto Fiat pairs.

5. Anyway, since the update,I tried to click the drop-down to display other time frames.

6. The second complaint is that when you 'go back' from looking at a token, the app takes you to the top of the list.

7. Some of my biggest complaints are the lack of a watchlist or save list so that coins youre watching appear on top.

8. It definitely has a learning curve, but it is very comprehensive and multiple trades can be set up in advanced so that trades happen at the price points you want them to.

9. Fees aren't too bad either, and there are no ads, which is great.One the best options if you're in the US and want to ensure you can easily on and off board usd.

10. but overall solid.This app makes more than enough money to update their platform with a lot more useful options.

11. Trying to execute a sell or buy takes multiple presses and waiting.

1. Fix Coinbase Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coinbase Pro: Restarting the app will resolve most errors.
2. Update the Coinbase Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Coinbase Pro" » Open Coinbase Pro: Trade BTC, ETH » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coinbase Pro » click "UPDATE".
3. Clear Coinbase Pro: Trade BTC, ETH app cache: Clearing cached data will force your app to retrieve the latest data directly from Coinbase Pro servers.
   1. On Android, goto Settings » Apps » Select "Coinbase Pro: Trade BTC, ETH" » click Storage » click "Clear Cache".
4. Check Coinbase Pro app permissions. If any of these permissions required to use your device's features are disenabled, Coinbase Pro might not work.
5. Uninstall and reinstall Coinbase Pro. If nothing else has worked, completely uninstall Coinbase Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coinbase Pro not working

2. Fix Coinbase Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coinbase Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coinbase Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coinbase Pro may not be able to connect to the Internet when running in the background.