Contact IDFC FIRST Bank Customer Service

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1. We will get the same notification like something went wrong if you tried to apply for new personal loan or any other facilities that provides by this fraud.The home page of the app shows that there is an update.

2. As well with the app.Every time tried to apply for loan after completing every steps and its showing "something went wrong" trying since last 4 days waste of time and personal data.

3. also connectivity issues frequently plagues this app.Disgusting app, after taking an update it's not allowing to Login my existing loan account, again and again shows mobile number mismated, where as system sending notification every month on the same mobile no.

4. It took almost 7 attempt to enter in my loan page and get the details, it was showing error on almost everywhere even after the right data was entered.

5. I have a home loan, statements are getting downloaded successfully but when I open them it says "Cannot open xxxx.pdf due to invalid format".

6. I availed a loan and trying to login through app or online web portal and getting error message.

7. But I'm facing this issue from the start that I can't open my loan statements.

8. the status regarding payments made is not in line with the latest status regarding payments made and pending and missed emi's and shows historical data usually of 3-4 months prior.

9. Even after repayment of all the EMI still not received the NOC certificate, Even after mail to them no response from there end and still dint close the loan from there end.

10. The speed of returning any page result is very bad.. It takes almost a minute or more to load any page and u run outta luck it might often give u error.

11. Initially I called customer service for a query, they told me to go to the nearest branch, I went there, they asked me to use the app, and the app is not working.

1. Fix IDFC FIRST Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IDFC FIRST Bank: Restarting the app will resolve most errors.
2. Update the IDFC FIRST Bank App. Here is how:
   1. On Android goto PlayStore » Search for "IDFC FIRST Bank" » Open IDFC FIRST Bank: Instant Loans » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IDFC FIRST Bank » click "UPDATE".
3. Clear IDFC FIRST Bank: Instant Loans app cache: Clearing cached data will force your app to retrieve the latest data directly from IDFC FIRST Bank servers.
   1. On Android, goto Settings » Apps » Select "IDFC FIRST Bank: Instant Loans" » click Storage » click "Clear Cache".
4. Check IDFC FIRST Bank app permissions. If any of these permissions required to use your device's features are disenabled, IDFC FIRST Bank might not work.
5. Uninstall and reinstall IDFC FIRST Bank. If nothing else has worked, completely uninstall IDFC FIRST Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IDFC FIRST Bank not working

2. Fix IDFC FIRST Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IDFC FIRST Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IDFC FIRST Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IDFC FIRST Bank may not be able to connect to the Internet when running in the background.